We are looking for a Technical Operations Manager to drive the development of tools and processes that enhance collaboration across our product, sales, and engineering teams. In this role, you will be responsible for designing and implementing internal tooling, identifying and resolving technical challenges, and streamlining workflows to improve efficiency and scalability.

Responsible for the day-to-day operations & set up mechanisms / processes to monitor payment success rates 24x7 across banks, partners, merchants and improve the same through operational excellence. Formulating business strategies in terms of Structures, Costs, and Business capabilities. Implementing efficient processes and looking for new opportunities.

The Business Operations Team at Midi Health uses data and process development to drive business performance and strategic outcomes. As a Business Operations Manager, you’ll play a key role in driving critical business outcomes and operational efficiency initiatives. You’ll partner with Product, Engineering, and Data Science to build analytics solutions that enhance decision-making.

Drive strategic projects as part of the Clinical Operations team from ideation to launch. Solve business challenges, improve operational efficiency, and drive strategic transformation. Work closely with stakeholders across multiple teams to analyze data, develop insights, and recommend actionable solutions. Tackle both new and existing opportunities for automation, enabling teams to improve efficiency.