Support and enhance labor and capacity planning functions across a global network of fulfillment centers.
Analyze labor requirements, build planning tools, and optimize cost and SLA performance.
Collaborate with operations and cross-functional teams to align labor plans with merchant needs.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by investors like Menlo Ventures and SoftBank, it is one of the fastest-growing tech companies headquartered in Chicago with a high-performance, transparent culture.
Own workforce management for the largest revenue channel, including clinician capacity, retention, utilization, and credentialing throughput.
Build and run systems to scale the channel while maintaining gross margin, with accountability for revenue and cost outcomes.
Drive cross-functional performance management and optimization across Clinical, Recruiting, Operations, Finance, and Product teams.
Daybreak Health is building the leading digital mental health system for youth, providing virtual and onsite behavioral health care for K-12 school districts and health plans. They are a Series B company backed by major investors, planning to serve over 25 million youth in the next five years.
Spearhead cross-functional projects driving Rula's growth, from strategic planning to operational execution.
Leverage analytical skills (Excel, SQL) to decompose problems and make data-driven recommendations.
Partner with senior leaders to align teams and ensure end-to-end project ownership for measurable impact.
Rula is a remote-first mental healthcare company dedicated to providing evidence-based and compassionate care. They aim to destigmatize mental health and empower individuals, hiring in most US states with a focus on diversity and inclusion.
Supports daily payment operations including chargeback and PayPal dispute workflows, issue investigation, and seller-facing resolution across multiple processors and regions.
Conducts technical operations analytics in five areas: authorization rates, chargeback rates, data normalization, processing costs, and reconciliation support.
Tracks payment costs by processor and region, monitors chargeback volumes and win rates, and performs data-quality checks to ensure consistency across systems.
FastSpring helps AI, SaaS, gaming, software, and digital product companies sell online globally by handling payment needs from checkout to taxes. Founded in 2005, it is a privately owned company headquartered in Santa Barbara with offices in multiple international locations and a network of over 2,500 sellers.
Supervise consulting service mandates including analysis, architecture, implementation, optimization, and strategic support.
Manage team resources, recruitment, and talent development to ensure optimal allocation and performance.
Act as a strategic point of contact for key clients, understand their needs, and contribute to service portfolio growth.
Kabesa is a technology solutions company that serves as a trusted partner for businesses. The company fosters a culture of collaboration, quality, and continuous improvement within its consulting teams.
Collaborate with senior leadership and revenue-driven teams to drive projects and processes.
Take initiative, identify project needs, and manage stakeholders and vendors.
Create technical documentation and use AI tools to accelerate work.
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs bring consumer products to market faster. We are a remote-first company with a mission to empower millions of consumers to achieve their financial goals.
Own end-to-end global equity settlement, partnering with custodians and counterparties to ensure timely and accurate settlement across international markets.
Investigate and resolve trade mismatches, settlement exceptions, and reconciliation breaks, escalating complex issues to the Director of Brokerage Operations.
Support automation initiatives, leveraging SQL and AI tools, and ensure compliance with SEC, FINRA, and global market regulations.
Alpaca is a global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more, serving hundreds of financial institutions across 40 countries. With a diverse team of 400+ globally distributed members, Alpaca fosters a culture of curiosity, empathy, and accountability.
Build and optimize the operational, data, and technology foundation across Sales, Marketing, Customer Success, Finance, and Partnerships.
Lead a small RevOps team, owning the architecture and execution of the RevTech stack, including HubSpot and Chargebee.
Drive new-hire ramp time as a core business metric, using automation and AI to streamline onboarding and enablement.
Steer provides a suite of software tools for automotive repair shops, including CRM, marketing automation, and scheduling. The company is a leader in the automotive repair industry, having acquired AutoOps in 2024, and offers a collaborative, high-ownership culture with opportunities for growth.
Build and own the Account Management function for LCSP, including partner health, performance incentives, and scaling strategies.
Oversee entrepreneur onboarding and sales, designing processes that scale without breaking.
Act as the primary DoorDash counterpart for LCSP partners, unblocking via cross-functional collaboration.
DoorDash is a technology and logistics company that connects customers with local businesses through on-demand delivery. It is a large, rapidly growing company that values diversity, innovation, and comprehensive employee well-being.
Lead and build the Cape Town office, acting as the primary liaison between local operations and global leadership.
Oversee product and digital operations, customer lifecycle, and data-driven performance monitoring.
Manage payments, fraud, and risk operations while ensuring alignment with company strategy.
Trivelta provides AI-native software infrastructure for sportsbook and gaming companies, enabling operators to deliver world-class product experiences. With a global team across Boston, Barcelona, Monterrey, and Indore, they are expanding to Cape Town, fostering a culture of innovation and collaboration.