Assisting the front-line team with escalated inquiries and managing ticket systems.
Building additional tools for the team to resolve issues and identifying trends.
Collaborating with Product Managers to define and align product enhancements.
WorkRight is a technology platform that streamlines I-9 compliance and onboarding, built by Fragomen, the world's largest immigration firm. Fragomen has over 6,000 professionals in nearly 70 offices globally, fostering a culture of diversity and inclusion.
Lead discovery, integration planning, and UAT; serve as a steady technical point of contact through go-live.
Translate business needs into clear, testable requirements and map them to existing features and roadmap items.
Define data exchange between GridUnity and customer systems, map fields, validate data, and guide configuration.
GridUnity is the industry leader in interconnection life cycle management, delivering software solutions that accelerate the transition to a sustainable energy future. The company is a lean, fast-moving team that values bold thinking, reliability, and continuous learning.
Elicit, develop, and review business requirements to clearly define business needs and solution scope.
Document and refine requirements into detailed functional specifications without prescribing technical solutions.
Facilitate technical review sessions to ensure requirements are clear, testable, and aligned with solution design.
Toppan Merrill is a global technology leader that simplifies regulatory disclosure and communications with an intuitive end-to-end SaaS platform. The company values high-trust collaboration and is driven by world-class global teams, offering unmatched market expertise and customer service.
Lead collaboration with business stakeholders to gather and document complex system requirements.
Perform advanced analysis of system functionality and end-to-end business processes.
Serve as senior point of contact for investigating escalated system issues and providing solutions.
Ventra is a leading business solutions provider for facility-based physicians, focusing on Revenue Cycle Management. The company partners with private practices and hospitals, fostering a collaborative culture.
Deliver end-to-end implementation and upgrade projects, ensuring alignment with customer requirements.
Provide onsite and remote consulting services, including system installation and configuration.
Conduct client training sessions to support effective adoption of solutions and best practices.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Applies business and systems analysis expertise to lead system planning, architecture, and requirements definition.
Works closely with internal users and external customers to elicit, document, and translate business requirements into technical direction.
Provides technical and business domain leadership throughout the full development lifecycle while managing multiple initiatives.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and embrace diverse perspectives.
Lead the development and governance of ERP solutions across platforms such as IFS Cloud and IFS Applications 9.
Ensure alignment of technical solutions with business needs through discovery meetings and peer reviews.
Manage solution documentation and support transition from legacy systems to new ERP platforms.
LGC is a leading global life science tools company providing mission-critical components for genomic analysis and quality assurance. The company values passion, curiosity, integrity, brilliance, and respect, and is committed to equal opportunities.
Lead customer engagements as primary contact, ensuring success with Compass products.
Act as liaison between customers and Veeva teams, translating technical info into clear insights.
Create collateral and provide input to product roadmap based on customer feedback.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, it surpassed $3B in revenue in its last fiscal year.
Collaborate across teams to ensure successful client implementations.
Document functional and non-functional requirements.
Support onboarding and training sessions for end-users.
Sagent is transforming the mortgage servicing industry by bringing a modern experience to loan servicing. Their platform helps lower costs, scale compliance and increase servicing value. Sagent is a joint venture with Fiserv Inc. and Warburg Pincus, and they value innovators.
Elicit, analyze, and document business requirements by leading workshops, interviews, and process reviews to clarify objectives and success measures.
Own the functional design for complex, multi-workstream CRM initiatives, balancing business needs with platform best practices.
Translate requirements into epics, user stories, acceptance criteria, and process flows while partnering with technical teams on design and delivery.
HealthEquity is a healthcare financial services company that empowers consumers to save and improve their lives through health savings accounts and related solutions. They are a growing organization with a mission-driven culture focused on innovation and employee well-being.
Lead end-to-end requirements for complex cross-functional initiatives across the SDLC, partnering with business, product, engineering, and QA stakeholders to deliver measurable value.
Facilitate stakeholder workshops to analyze current processes, identify gaps, and design improved future-state workflows, creating clear deliverables like user stories and process flows.
Drive implementation readiness, documentation, and adoption while mentoring others and elevating best practices to support Upstream's mission and values.
Upstream Rehabilitation is the largest dedicated provider of outpatient physical and occupational therapy services in the country, focused on inspiring and empowering lives through purpose-driven care. With over 1,200 clinics and 8,000 employees across 26 brand partners, they lead the industry with data, technology, and innovation while fostering an inclusive work environment.
Gather and document business and platform requirements from stakeholders, translating them into functional specifications for development and support.
Act as a bridge between business, product, and engineering teams to ensure alignment and clear communication.
Support workflow orchestration, low-code platform configurations, and contribute to Knowledge Asset delivery including runbooks and UAT test cases.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. Retaining nearly 1000 full-time professionals and operating in over 25 countries, Miratech has a culture of Relentless Performance with a 99% project success rate.
Serve as liaison between business stakeholders, technical teams, and project leadership to ensure alignment.
Analyze current processes, gather requirements, and document functional specifications for technical solutions.
Support project management, testing, and continuous improvement to deliver quality outcomes.
Peraton is a next-generation national security company that drives missions of consequence globally, serving as a leading mission capability integrator and transformative IT provider. With a focus on protecting the nation and allies, the company employs a large workforce supporting government agencies and U.S. armed forces branches across all domains.
Works with stakeholders to define and document current business processes and operational challenges.
Develops business architecture artifacts like capability maps and process diagrams for traceability.
Translates business needs into functional requirements and performs impact analysis.
Republic Services (NYSE: RSG) is a leader in environmental services, providing recycling, waste, and field services to customers across North America. With 42,000 team members and high employee engagement, they foster an inclusive, human-centered culture focused on sustainability.
Serve as the bridge between business needs and technical execution, supporting projects from concept through implementation.
Help drive integration projects involving customers, vendors, overseas agents, and business partners.
Support the migration away from legacy systems and help modernize core infrastructure.
This client is a highly respected international freight forwarding, customs brokerage, and supply chain management company that has been helping businesses navigate global trade since 1915. They are a stable, profitable company with more than 110 years of success and a collaborative, entrepreneurial culture where initiative and ownership are valued.
Partner with business owners and end users to uncover needs and document clear business requirements and solution designs.
Analyze business complexity, translate findings into requirements supporting enterprise objectives, and identify end-to-end service performance needs.
Provide accurate project effort estimates, evaluate solution options, and educate technical teams on business context and priorities.
We are a multinational team that helps businesses translate technology into success since 2016. With Swiss roots and a development team in Lima and across the region, we blend Latin American talent with Swiss organizational skills and mindset.
Conduct research and structured reviews of documentation to evaluate program performance.
Support day-to-day program execution and maintain project artifacts and workplans.
Present findings and proposed solutions in client-facing meetings and working sessions.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Founded in 2012, they have over 300 employees nationwide and focus on human-centered services to optimize mission delivery.
Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.