Source Job

$33,312–$38,887/yr
UK

  • Provide empathetic support to customers facing financial, mental health, or accessibility challenges.
  • Handle escalations and sensitive calls, including thoughts of self-harm and addiction issues.
  • Work with customers to adjust account settings and connect them with tools for financial control.

Empathy Communication Customer Service Resilience Teamwork

20 jobs similar to Vulnerable Customer Advisor

Jobs ranked by similarity.

US

  • Conduct comprehensive member needs assessments and coordinate care plans, referrals, and follow-up activities with payer care management teams.
  • Build trusted relationships with members through compassionate, culturally responsive communication and motivational techniques.
  • Perform outreach by phone, text, and email while maintaining accurate documentation and escalating high-risk concerns when needed.

Mae Health improves maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. The company builds a talent pool of qualified Care Coordinators to support members across Medicaid health plan partnerships, with a culture rooted in solution-oriented, curious, mission-connected, and data-driven values.

Global

  • Make 75-100 cold calls and send 45 emails daily to prospects.
  • Convert prospects into clients, hitting 10-16 signups monthly.
  • Collaborate with the team to maintain CRM pipeline and build lasting client relationships.

Bobtail eliminates supply chain inefficiencies, envisioning a friction-free industry where companies succeed on value. It values teams over individuals, experimentation, transparency, and work-life balance, fostering a flexible, collaborative culture.

Canada

  • Manage full-cycle sales from lead qualification and discovery calls to product demonstrations, negotiation, and closing.
  • Convert qualified inbound leads and build long-term relationships with salon, spa, and wellness business owners.
  • Collaborate with cross-functional teams and use CRM and AI-enabled tools to achieve ambitious sales targets.

They provide innovative SaaS solutions for the salon, spa, beauty, and wellness industries, helping business owners streamline operations and drive revenue growth. Their culture emphasizes collaboration, inclusivity, professional development, and employee well-being.

$70,000–$80,000/yr
Global Unlimited PTO

  • Oversee billing, AR, AP, and financial operations for ABA Therapy Partners.
  • Drive process improvement, automation, and scalable revenue cycle workflows.
  • Report directly to the CEO and support month-end close, forecasting, and cash management.

ABA Therapy Partners provides applied behavior analysis therapy and manages billing and financial operations for California funders. The team is a growing, fast-paced organization that values process improvement, collaboration, and building scalable infrastructure.

$3,614–$5,422/mo
India

  • Identify, connect, and onboard potential clients while supporting business consulting goals.
  • Conduct outbound sales, virtual meetings, and email marketing campaigns to generate leads.
  • Track performance metrics, collaborate with the team, and achieve weekly and monthly sales targets.

They are a business consulting company that enables digital transformation for clients using cloud, analytics, and emerging technologies. They have served over 1,000 clients globally and foster a fast-paced, growth-driven environment.

Global

  • Produce accurate transcriptions of spoken Spanish (Spain) audio.
  • Clean up and correct existing Spanish audio transcripts.
  • Identify audio details such as crosstalk, filled pauses, background noise, and multiple speakers.

Labelbox is a leading AI platform that helps organizations build intelligent applications through high-quality human feedback, data labeling, and AI model training. The company hires contract workers for high-volume projects and operates with a remote, independent workforce.

Portugal 6w PTO

  • Lead IT and security projects from planning through implementation and handover.
  • Coordinate vulnerability remediation and security delivery across technical teams.
  • Consolidate Jira data into actionable reporting and governance insights.

They are a globally distributed technology organization delivering IT and information security initiatives across multiple technical teams. They foster a remote-first, collaborative culture with flexible working hours and an emphasis on ownership and professional impact.

Global

  • Oversee day-to-day BSA/AML SAM case investigations, ensuring compliance with BSA/AML regulations and OCC expectations.
  • Manage team performance, case queues, SLAs, and quality of SAR referrals, coaching analysts to success.
  • Partner with compliance, technology, and data teams to optimize monitoring rules and drive continuous improvement.

Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all through responsible, secure financial products. They are a team of problem solvers and innovators who celebrate differences and embrace a HUMBLE*HUNGRY*SMART culture.

$75,600–$86,400/yr
Global

  • Automate marketing and lifecycle operations across CRM, paid media, and data.
  • Build reusable data pipelines connecting product events, Salesforce, and BigQuery.
  • Ship LLM-based automation for content and reporting with human checks.

Cosuno is a platform for construction tendering in the German-speaking market, connecting general contractors with subcontractors. It is a fast-growing tech startup with an open, international culture and a focus on innovation.

LATAM

  • Help leading financial institutions and other clients adopt AI in meaningful ways.
  • Work directly with clients, engineers, and AI specialists to turn emerging technology into measurable business outcomes.
  • Teach, facilitate, influence, and help people embrace new ways of working.

Nimble Gravity helps leading financial institutions and other clients adopt AI in meaningful ways. The team works directly with clients, engineers, and AI specialists to turn emerging technology into measurable business outcomes.

Global

  • Understand client needs and travel preferences to provide personalized hotel recommendations.
  • Manage hotel reservations and booking changes while maintaining accurate client records.
  • Work remotely using digital tools to ensure smooth and exceptional service.

Destination Knot is a travel services company that helps clients arrange lodging for leisure, group, or business travel. The company fosters a collaborative remote environment with hands-on guidance and self-paced training.

US

  • Find and qualify new federal opportunities outside our core healthcare market
  • Use existing agency and contractor relationships to open doors
  • Lead capture work and support high-volume proposal production

Akicita Federal, LLC is a growing 8(a) small business serving federal agencies. We are a small, dynamic team that values energy and drive.

$54,000–$81,000/yr
Europe

  • Own the configuration, administration, and optimization of our ATS and wider recruiting tech stack.
  • Build automations and scalable hiring workflows that remove manual work from talent team members' days.
  • Turn hiring data into clear dashboards and recommendations for leaders, including headcount planning.

Airalo is the world's first eSIM store, providing travelers with affordable mobile data in 200+ countries and regions. With a fully remote team of 400+ people across 60+ countries, the company values trust, ownership, and the freedom to do great work.

Germany Spain Portugal

  • Develop and manage the Databricks partnership across EMEA to drive new business opportunities and revenue growth.
  • Generate and win new business by identifying enterprise customers with data and AI challenges.
  • Take ownership of EMEA growth by building a practical growth plan and collaborating with marketing.

Ultra Tendency is an international data and AI consultancy that helps enterprise customers build modern data platforms and turn complex data challenges into business value. With 8 offices across 10 countries and a growing global team, they combine deep technical expertise with a strong commitment to open source.

US

  • Lead cross-team architectural strategy and establish scalable standards across large-scale digital platforms.
  • Solve complex technical challenges across web, mobile, and cloud infrastructure while contributing hands-on code.
  • Mentor senior engineers and drive technology evaluations, quality, and cross-functional collaboration.

The company operates large-scale digital platforms serving millions of customers across hospitality, entertainment, and commerce. It fosters a remote, collaborative engineering culture focused on innovation and technical excellence.

$125,500–$147,600/yr
US Unlimited PTO 16w maternity 16w paternity

  • Build full-funnel reporting connecting marketing activities in HubSpot and similar tools to opportunities and closed-won revenue in Salesforce.
  • Collaborate with marketing and sales stakeholders to define attribution models, lead-source classifications, and shared metric definitions.
  • Use AI tools to develop reports and dashboards, analyze data proactively, and deliver actionable insights for strategic decisions.

The company is a SaaS organization focused on connecting marketing activities to pipeline and revenue performance. It offers a collaborative, remote-first culture with an emphasis on autonomy and data-driven decision-making.

US

  • Be the technical voice that teaches Sales Engineers and Account Executives how to win by translating AI complexity into outcome-driven narratives.
  • Own the technical core of new hire bootcamp and lead live/virtual enablement anchored in seller application and customer outcomes.
  • Design training experiences that prioritize clarity and seller application over feature coverage, and continuously refine content based on field feedback.

Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. Over 5,000 enterprises trust our behavioral AI platform to defend against evolving threats.

$65,000–$100,000/yr
North America

  • Proactively source and engage top-tier early-career talent through direct sourcing, referrals, and targeted outreach.
  • Plan and execute university career events, technical fairs, and campus info sessions.
  • Drive high-touch candidate engagement from offer acceptance to start date.

Veeva Systems is a mission-driven cloud pioneer, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, we surpassed $3B in revenue and are a public benefit corporation committed to balancing the interests of customers, employees, society, and investors.

Romania 5w PTO

  • Build and project manage lifecycle programs across onboarding, adoption, optimization, renewal, advocacy, and re-engagement.
  • Map customer journeys and translate them into campaigns, workflows, and customer experiences.
  • Create marketing content such as emails, landing pages, webinars, and advertisements, and analyze results with tools like Tableau and PowerBI.

Veeam is the Data and AI Trust Company, helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers and fosters a culture of growth, learning, and making a real impact.

$152,100–$190,100/yr
US

  • Lead the design, development, and maintenance of the LIMS application and related software as a primary technical lead.
  • Work with stakeholders to define requirements and translate them into reliable, extensible Java applications.
  • Integrate enterprise systems, improve development processes, and provide second-tier production support.

Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply about their work and each other.