Source Job

Global

  • Own the end-to-end agent architecture and quality for complex multi-brand, multi-region enterprise deployments.
  • Act as trusted technical advisor to senior stakeholders, driving adoption and technical expansion from pilot to production.
  • Develop prescriptive playbooks and mentor other architects to scale best practices across the organization.

Solutions Architecture Integration Architecture Technical Account Management

20 jobs similar to Senior Customer Architect

Jobs ranked by similarity.

Germany

  • Design end-to-end solution architectures for AI Agent deployments, integrating with enterprise systems.
  • Build and configure integrations using APIs, solving complex multi-system data flows.
  • Collaborate with engineers and stakeholders to scope AI deployments and provide strategic advice.

Parloa makes every customer conversation effortless for both customers and companies. It has powered over one billion interactions for global enterprise brands and is backed by leading investors like General Catalyst, EQT Ventures, and Altimeter Capital.

US

  • Define end-to-end architecture solutions aligned with business and technology objectives, creating roadmaps, technology strategies, and transformation plans.
  • Lead architecture design for applications, integrations, data platforms, cloud solutions, and digital ecosystems, ensuring scalability, security, and high performance.
  • Provide technical leadership and guidance to engineering teams, driving design reviews, architecture governance, and technical decision-making.

Bounteous is a global AI services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. With more than 5,000 team members worldwide, we help organizations design, build, and scale AI-driven products, platforms, and processes.

$180,000–$220,000/yr
United States Canada Argentina India

  • Turn ambiguous business problems into concrete, buildable designs quickly by understanding stakeholder needs and producing solution workflows.
  • Spend half your time on client-facing pre-sales and escalation, and the other half designing solutions for delivery teams and internal operations.
  • Validate your own designs by prototyping critical paths, and ensure solutions are simple, functional, and suitable for non-technical users.

EVOCS is an IT consulting firm that helps businesses solve complex challenges and improve performance through technology solutions. They are a trusted partner to a growing number of organizations, with a culture focused on responsiveness, consistency, and results.

Global

  • Embed with customers to understand workflows, constraints, and success measures, then turn operational problems into technical plans.
  • Design, build, and deploy AI agents that integrate with customer tools, data, and business processes from prototype to production.
  • Measure real-world impact, iterate based on evidence, and share reusable patterns across deployments.

DehazeLabs transforms complex enterprise workflows into AI agents that operate in real-world environments. The company is a growing startup focused on applied AI, with a culture that blends engineering, product, and customer delivery.

Brazil

  • Design the conceptual architecture of the prototype (PoC) and its evolution path to a scalable capability.
  • Ensure secure integration with existing corporate systems (CRM, data platforms, LLM gateway) and apply open standards for agent orchestration (MCP, A2A).
  • Guarantee data security and compliance (PII masking, access control, audit) and estimate inference cost for scale decisions (FinOps).

CI&T helps large companies transform AI potential into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions. With 30 years of experience and 8,000 employees across 25+ countries, they collaborate to build impactful solutions.

Europe LATAM

  • Design end-to-end architectures for enterprise applications, cloud platforms, and distributed backend systems.
  • Provide architectural leadership to engineering teams, establishing best practices for system design, security, and reliability.
  • Collaborate with client stakeholders and cross-functional teams to translate business requirements into scalable technical solutions.

Janea Systems (USA) is a dynamic team of software engineering specialists and solutions innovators providing high-impact software development services to Fortune 500 companies. The company offers a globally diverse team and a start-up work environment with opportunities for professional growth.

US Unlimited PTO

  • Own the technical vision, architecture, and operations of enterprise systems and emerging AI use cases as a senior leadership role.
  • Define and maintain the enterprise systems architecture roadmap across commercial, financial, and GTM technology stacks like Salesforce, NetSuite, and Snowflake.
  • Lead and develop a team of Business Systems administrators and contractors, managing vendor relationships and championing technical rigor.

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Founded in 2007, Backblaze generates over $125M in revenue and manages over three billion gigabytes of data storage for 500K+ customers in 175+ countries, employing a collaborative and transparent culture that supports work-life balance.

  • Define reference architecture for MCP servers and custom connectors, including transport, auth, schema, error semantics, and observability.
  • Design and review connector specifications for internal systems and external partner APIs, establishing security and governance patterns.
  • Own the technical roadmap for the integration team, provide code-level guidance, and act as escalation point for production incidents.

Coupa makes margins multiply through its community-generated AI and total spend management platform for businesses. With a global network of 10M+ buyers and suppliers, Coupa offers a collaborative culture and global impact.

US

  • Own architectural quality across every Adobe engagement and run architecture reviews that drive outcomes.
  • Set standards, build accelerators, and lead a distributed team of multi-solution architects.
  • Lead technical solutioning on enterprise pursuits and represent the practice in Adobe's partner ecosystem.

Code and Theory is a digital-first creative and technology agency that builds products, platforms and experiences for global brands. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent.

UK

  • Design end-to-end migration architecture from CyberArk v12.2 to v14.2 for a TSA-regulated PAM program covering thousands of accounts and 250+ applications.
  • Lead CP/CCP re-onboarding strategy with AppID reprovisioning, certificate/mTLS reissuance, and phased cutover waves including rollback.
  • Architect PVWA federation to Entra ID via SAML/OIDC and migrate RSA SecurID to Entra MFA while preserving High Side/Low Side segregation.

Bounteous is a global AI services firm that converges agentic engineering and human experience to deliver transformative business outcomes for enterprises. With over 5,000 team members worldwide, the company emphasizes building AI-driven solutions that drive adoption and outcomes.

South Africa 4w PTO

  • Lead hands-on implementation and technical delivery on complex, multi-domain projects including Azure Virtual Desktop, network architectures, and security configurations.
  • Produce High-Level and Low-Level Designs, and author Statements of Work to align commercial and technical deliverables.
  • Provide technical guidance, mentorship to junior engineers, and ensure solutions are designed for operational supportability.

Babble is a Customer Experience-led growth business specializing in cloud-based solutions as a trusted advisor. They serve thousands of customers and foster a dynamic, innovative culture aiming for greatness.

Global

  • Lead enterprise customers from discovery through pilot and production rollout, translating AI initiatives into clear scopes and measurable outcomes.
  • Define success metrics, integration plans, and coordinate deployments across engineering and customer stakeholders.
  • Manage risks, remove blockers, and drive adoption of deployed AI agents in real production environments.

DehazeLabs is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. They are a team of high-agency builders from top tech companies, solving problems for the world's biggest enterprises.

US

  • Lead end-to-end solution architecture for the Army Contract Writing System (ACWS) on the Appian Platform.
  • Serve as senior technical design authority, guiding integration across cloud, data, cybersecurity, and DevSecOps.
  • Collaborate with stakeholders and delivery teams to ensure secure, scalable, and interoperable mission-critical systems.

LMI is a digital solutions provider accelerating government impact with innovation and speed, offering commercial-grade platforms and mission-ready AI to federal agencies. Headquartered in Tysons, Virginia, LMI serves defense, space, healthcare, and energy sectors, focusing on agility and collaboration.

Europe

  • Partner with Sales to position Onomi's capabilities, validate technical feasibility, and deliver technical presentations to enterprise life sciences clients.
  • Produce detailed solution architecture documents covering data flows, APIs, SSO, and iPaaS integrations, ensuring compliance with pharma standards.
  • Act as an escalation point for complex integration issues and feed structured insights back to Product for roadmap prioritization.

SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events across in-person, virtual, hybrid, and webinars. It powers Onomi, a live HCP engagement platform for life sciences, and fosters a dynamic, customer-focused culture.

Global

  • Full commercial accountability for retention, renewals, and expansion for top-tier enterprise accounts.
  • Navigate large, siloed enterprise organizations to secure executive buy-in and drive program execution.
  • Serve as the primary executive-facing leader, translating complex AI capabilities into compelling business-value narratives.

Netomi is a leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, MGM, and United. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

US

  • Own the technical portion of the sales cycle for Databricks opportunities from discovery to handoff.
  • Design architectures for lakehouse, medallion, data ingestion, transformation, and governance.
  • Partner with sales, alliance, and delivery teams to develop proposals and statements of work.

Aimpoint Digital is a market-leading data, AI, and analytics consulting firm. They help organizations design, build, and operationalize modern data platforms, analytics solutions, and production AI applications.

US

  • Serve as a trusted advisor designing Cloudflare One architectures for Zero Trust and WAN.
  • Guide demos, proofs of value, and technical close while partnering with sales.
  • Build expertise in AI risks like Shadow AI and create reusable technical assets.

Cloudflare runs one of the world's largest networks, powering millions of websites for everyone from bloggers to Fortune 500 companies. We're a large global team that values AI-native curiosity and a culture of iteration.

$113,000–$189,000/yr
US UK Unlimited PTO

  • Lead complex technical sales pursuits from qualification through close as a trusted advisor across multiple internal and client stakeholders.
  • Translate client objectives and compliance obligations into practical solution options, scopes, and implementation pathways.
  • Support partner relationships and thought leadership to drive market development and new solution offerings.

Coalfire solves clients' hardest cybersecurity challenges through advisory, assessment, and automation. A team of passionate problem-solvers, they are headquartered in Chicago with offices across the U.S. and U.K., supporting clients globally.

$171,000–$268,000/yr
North America

  • Lead hands-on technical implementation of ServiceNow AI capabilities, including configuration and solution development.
  • Deliver technical demonstrations and proof-of-value engagements showcasing AI portfolio.
  • Partner with strategic customers to pilot and scale emerging AI technologies.

ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent collaborate.

$138,872–$192,880/yr
US

  • Architect and validate end-to-end, multi-product solutions that fit into customer ecosystems, often across multiple teams and regions.
  • Lead technical discovery, solution mapping, and validation strategy to remove architectural risk and secure stakeholder alignment.
  • Act as a visible thought leader on trust, identity, security, fraud, and compliance trends, shaping Twilio's technical narrative.

Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. We are a remote-first company with a strong culture of connection and global inclusion, fostering a vibrant team with diverse experiences.