Lead Billing Support through change management and operational rigor.
Analyze data to drive performance and cross-functional alignment.
Build scalable workflows in a fast-paced startup environment.
Rula is a mental health company dedicated to providing quality, evidence-based care and eliminating stigma. They are a remote-first startup with a focus on diversity and inclusion.
Identify opportunities to improve workflows, support automation, and scale billing processes.
Collaborate with internal teams and external EAP partners for accurate billing and payment processing.
Rula provides evidence-based mental healthcare, aiming to destigmatize and integrate mental health into overall well-being. They are a remote-first company hiring in most U.S. states, fostering a culture of inclusion and support.
Oversee end-to-end billing, invoicing, and accounts receivable processes to ensure accuracy and timeliness.
Drive collections strategy through proactive outreach and payment negotiations with customers.
Collaborate cross-functionally with CX, Sales, and Accounting to resolve billing issues and improve workflows.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 that provides texting and dialer tools for Democratic campaigns. With over 3,000 clients and a culture of collaboration, they are committed to driving change.
Lead a team to ensure a high functioning revenue cycle and achieve financial goals through billing and follow-up.
Develop operational processes aligned with revenue cycle best practices to maximize reimbursement.
Partner with product department to identify areas of improvement in technology workflow processes.
BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, it is now the world's largest online therapy service with a network of over 30,000 licensed therapists.
Handle inbound billing calls, escalations, and urgent member requests with professionalism, empathy, and accuracy.
Research and resolve billing concerns related to insurance denials, payment discrepancies, and patient balances.
Partner with Revenue Cycle Management SMEs and billing support teams to resolve nuanced cases and ensure smooth handoffs.
Tia is building a new model for women’s healthcare, integrating primary care, mental health, gynecology, dermatology, and wellness across in-person and virtual settings. They are a Series D, venture-backed company trusted by more than 120,000 women, committed to improving outcomes, lowering costs, and creating a better experience for patients and providers.
You process patient payments and manage payment plans with accuracy and empathy.
You handle insurance verification, claims support, and billing education for patients.
You research account issues and resolve billing discrepancies while maintaining professionalism.
Privia provides healthcare billing and payment solutions, helping patients with insurance claims and financial responsibilities. They operate with a remote team and emphasize compassionate, compliant service.
Lead daily enrollment and billing cash operations, ensuring accurate payment posting and strong accounts receivable performance.
Coach, mentor, and develop team members through regular feedback, training, and performance management.
Partner with internal teams, payers, and vendors to improve workflows, reduce issues, and enhance service delivery.
Our partner is a healthcare organization focused on improving financial operations and patient outcomes. They foster a supportive, remote-first environment with a collaborative culture and commitment to employee well-being.
Lead the administration and optimization of Revenue Cycle Management (RCM) applications to ensure stable and efficient system operations.
Serve as primary liaison between business teams and third-party vendors to coordinate issue resolution and system enhancements.
Manage team workloads, establish escalation protocols, and ensure performance aligns with SLAs and KPIs.
Partner Company is a healthcare technology organization focusing on revenue cycle management. They foster a collaborative, team-oriented culture with a commitment to innovation and continuous improvement, though company size is not specified.
Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.
This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.
Verify and process daily billing charges, including insurance verification and pre-certification.
Complete billing and pre-arrival duties such as input, tracking, and verification of transactions.
Maintain communication with providers, insurance companies, and respond to inquiries.
Washington University in St. Louis is a research university dedicated to advancing knowledge through research, teaching, and patient care. It is a large institution with a diverse community of staff, faculty, and trainees committed to collaboration and innovation.
Manage patient-facing and internal billing questions, including resolving denials and processing insurance verifications.
Work claims end-to-end with cross-functional stakeholders to ensure smooth billing experiences.
Support efforts to streamline existing processes by suggesting automation and maintaining reliable execution.
Nourish is an AI-native digital health system that matches patients with registered dietitians, physicians, and medications for insurance-covered metabolic health care. They have completed millions of appointments, tripled year-over-year, and partner with health plans covering 200M+ Americans, with a culture of high talent density and relentless resilience.
Oversee daily front-end revenue cycle operations including patient registration, insurance verification, and billing data entry.
Supervise intake triage operations and ensure accurate processing of demographics and payer selection prior to claim submission.
Monitor operational quality, productivity, and SLAs to support clean claim readiness and denial prevention.
Guardant Health is a leading precision oncology company transforming patient care through advanced blood and tissue tests, real-world data and AI analytics. Founded in 2012, the company fosters a culture of innovation and collaboration to drive breakthroughs in cancer care.
Reconcile benefit deductions, upload vendor bills, and perform monthly benefit audits to ensure accuracy.
Assist with HSA, COBRA, STD pay processes, employee inquiries, and updating Benefits webpages.
Consistently look for ways to improve system efficiencies and support Wellness Program communications.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. Since 2011, the company has grown to over 1,200 employees, built strategic partnerships, and serves as a trusted advisor to more than 6,200 customers with a strong culture and collaborative environment.
Oversee daily operations of the revenue recovery team to ensure accurate resolution of claims and reimbursement issues.
Monitor team performance, prepare reports for leadership, and collaborate with compliance, finance, and payer representatives.
Develop policies, provide training and mentorship, and lead initiatives to improve efficiency and reduce risk.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They are a five-time winner of "Best in KLAS" and have been recognized as a Great Place to Work, with a culture rooted in collaboration, growth, and innovation.
Own end-to-end RCM operational performance across eligibility, claim submission, follow-up, denials, contracts, and authorizations.
Assess and evolve team structure as the org scales, including span of control and role design.
Operationalize AI and automation tools across RCM workflows in partnership with Grow's Operations AI Center of Excellence.
Grow Therapy is a three-sided marketplace connecting therapists, patients, and insurance payors in mental healthcare. The company has raised over $328M, valued at $3B, and fosters a mission-driven, entrepreneurial culture with a team of go-getters.
Handle inbound calls from patients, attorneys, and insurance providers to resolve billing-related issues.
Communicate revenue cycle processes and insurance information clearly to ensure positive customer experiences.
Apply knowledge of healthcare insurance terminology and payer requirements to support accurate responses.
The company is a healthcare services organization that provides patient support and revenue cycle management services. It fosters a patient-focused, remote work culture with an emphasis on empathy and professionalism.
Serve as the primary point of contact for patients regarding billing, statements, and payment resolution.
Manage patient accounts receivable and conduct proactive outreach for unpaid balances and payment arrangements.
Collaborate with cross-functional teams to resolve billing issues, improve workflows, and enhance the patient financial experience.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. The company is a remote-first, mission-driven startup that values genuine passion for improving patient lives and offers tailored professional development opportunities.
Complete billing tasks daily and monitor assigned accounts to minimize write offs.
Submit clean claims to insurance companies electronically or by paper according to guidelines.
Research, correct, and resubmit rejected and denied claims, and prepare appeals.
Enhabit Home Health & Hospice provides home health and hospice services. It is a large corporate agency with a focus on employee growth and competitive benefits.
Create a welcoming experience by authentically engaging every caller and providing a world-class experience.
Thoroughly and accurately answer questions about customers' healthcare accounts and provide appropriate solutions.
Handle 35-50+ inbound and outbound phone calls per day and work closely with claim staff to adjust claims.
Point C Health is a national third-party administrator that delivers customized self-funded benefit programs. They are a mission-driven company with a focus on partnership, innovation, and a supportive culture.