Help with the daily monitoring of merchant processing activity.
Conduct investigations of suspicious merchant activity.
Evaluate patterns in merchant processing activity and researching against internal and external information sources.
Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage their operations. With Xplor Pay, they facilitate fast and secure payments. They are a global platform with over 106,000 customers, unified by a purpose of helping people succeed.
Identify and implement new operational processes to drive efficiency.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is a remote-first company!
Payabli, a next-generation Payments Infrastructure and Monetization Platform, is designed for vertical software companies. Backed by leading fintech investors, they empower software companies to manage and move money through a single infrastructure stack.
Go door-to-door or visit local businesses to offer payment processing solutions
Educate business owners on how to save money and streamline transactions
Close deals and earn activation bonus and monthly commissions + long-term residuals
Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage and grow their businesses. Their team is unified by the purpose of helping people succeed, with over 106,000 customers across 20 markets.
Project manage commercial services and implementation.
Lead activities supporting development and launch of solutions applications and platforms.
Provide consulting and technical expertise to structure an effective implementation.
BLEND360 is a forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for Fortune 500 clients. They are at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence.
Lead client projects to implement or enhance Employer Services solutions.
Manage and maintain project plans, documentation and milestones.
Prepare, coach, and guide clients for successful program rollouts.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and their corporate headquarters are in Dublin, Ireland.
Handle incoming calls, emails and tickets from merchants and partners and prioritise work to meet SLAs.
Provide telephone and written support for card payment terminals and ATMs, including guidance during merchant interactions.
Support installation requests and terminal exchanges, coordinate logistics with vendors and diagnose technical inquiries.
Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries.
Drive merchant onboarding & implementation with clear communication.
Deliver strong presentations and handle merchant frustrations.
Train merchants on DoorDash’s Online Ordering product.
DoorDash's mission is to empower local economies. They are a technology and logistics company that aims to be the go-to for all goods, growing rapidly and changing constantly to allow team members to share perspectives and solve challenges.
Supports client and partner implementations, ensuring alignment with business objectives.
Manages end-to-end implementation activities and coordinates with internal and external stakeholders.
Proactively identifies risks and supports issue resolution to ensure client satisfaction.
Pismo, founded in 2016 and acquired by Visa in 2024, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure. With over 500 employees across 10 countries, Pismo empowers firms to build and launch financial products rapidly, scaling as they grow while maintaining high security and availability standards.
Build genuine relationships with small and medium-sized business owners to become their trusted adviser on all things payments
Partner with Xplor Pay colleagues across Customer Service, Underwriting, IT, and Sales Support to get new merchants up and running smoothly
Create compelling proposals and presentations using our electronic application tools
Xplor provides cloud-based technology solutions for small and medium-sized businesses. Their platform helps businesses manage operations and payments, serving over 106,000 customers across 20 markets.
Lead the end-to-end implementation for new customers, acting as the primary technical guide.
Configure product settings, permissions, and workflows, ensuring smooth transitions.
Train customers on product functionality and best practices to achieve desired outcomes.
Northbeam is building a marketing intelligence platform, providing eCommerce brands a unified view of their business data. They are experiencing rapid growth with a team of driven, collaborative, and talented individuals who value personal growth and excellence.
Represent Banner Bank and provide support to clients in a professional manner.
Answer incoming customer and branch inquiries and perform account maintenance.
Provide Tier 2 telephone, email, and chat support to internal and external clients.
Banner Bank provides financial services to businesses and individuals. They have more than $16 billion in assets and 135 branch locations, focusing on community support and employee volunteerism.
Lead end-to-end rollout of card programs for financial and FinTech partners.
Develop and manage project plans, timelines, risk logs, and status reporting.
Coordinate across product, tech, client, and partner teams for solution delivery.
BLEND360 is an AI services provider that co-creates meaningful impact for its clients through data science, AI, technology, and people. They aim to fuel bold visions and tackle challenges by aligning human expertise with artificial intelligence.
Lead new providers through the technical implementation process.
Act as the technical point of contact for providers, troubleshooting integration issues and platform bugs.
Partner directly with the Manager to relay provider feedback, helping shape the product roadmap.
LumiMeds is a fast-growing U.S.-based telehealth company focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Develop understanding of Partners’ organizations to identify opportunities to leverage Xplor resources.
Educate Partners on available Xplor resources and Product features to promote self-service.
Monitor and report on partner production performance and assist with inquiries related to residuals.
Xplor provides cloud-based technology solutions that enable small and medium-sized businesses to manage their operations and growth. They have over 106,000 customers and focus on creating personal connections that strengthen relationships with Xplor products.
Manage the onboarding and training of businesses launching on the Dutchie platform.
Strategize with clients to understand how our software can improve their business and workflows.
Communicate with our Cross Functional Teams - Sales, Support, and CSM to properly triage issues.
Dutchie offers a technology platform powering dispensary operations, providing consumers cannabis access. They empower local communities and have over $600M in funding, supporting thousands of dispensaries across the US and Canada.
Own day-to-day payment operations, including transaction monitoring and issue escalation.
Manage and optimize merchant onboarding workflows in a PayFac or PayFac-as-a-Service model.
Oversee settlement, funding, and reconciliation processes, partnering with Finance and Accounting.
Lightspeed provides cloud-based software for dealerships and Original Equipment Manufacturers (OEMs) in the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. They empower 4,500+ dealers across North America with tools and technology to manage their dealerships.
Monitor client volume trends and identify changes or anomalies affecting performance.
Resolve client issues, including inquiries and escalations.
Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 25,500 people across 32 countries and are listed on the London Stock Exchange (EXPN).
Facilitate client meetings to set expectations and communicate process requirements.
Develop training modules to support training of youth development professionals and managers.
Respond to product or service problems and build sustainable relationships of trust with clubs.
Boys & Girls Clubs of America is the nation's premier youth development organization, impacting nearly 4 million children and teens every year through programs, training, and services. They value diversity, embrace strong values, and offer great benefits to allow employees to maintain work/life balance.
Work closely with clients and project managers on project discovery, implementation, change management, and overall knowledge transfer.
Ensure the best possible customer experience for clients by providing product best practices, system training, and business process expertise.
Conduct remote and in-person training sessions for client super users and adopters of our enterprise software suite of products.
Flywire is a global payments enablement and software company that aims to deliver complex payments. They have over 1,200 global FlyMates, representing more than 40 nationalities, and are in 12 offices worldwide.