Act as the primary post-sale point of contact, building and maintaining strong, long-term client partnerships.
Lead post-sale implementation by defining business needs, configuring recommendations, and establishing ROI metrics.
Analyze client dashboards for usability and model performance insights, collaborating with Sales, Product, Data Science, and Engineering.
Gradient AI provides AI-powered SaaS solutions for the group health and P&C insurance industry, helping insurers predict risk and automate underwriting and claims. Founded in 2018, the company is scaling fast with $56M in Series C funding and a fun, team-oriented startup culture.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Manage and grow a diverse portfolio of banking and retail accounts, developing forecasts and advancing a pipeline.
Collaborate with cross-functional teams to solve issues, identify opportunities, and express the customer's voice to improve solutions.
Drive sales of data, software, and analytics solutions, prioritizing accountability and building trust with teammates and customers.
Experian is a global data and technology company using data, analytics, and software to power opportunities in financial services, healthcare, and more. With 23,300 employees across 32 countries, this FTSE 100 company has a people-first culture.
Manage day-to-day client relationships as the primary point of contact, ensuring strong communication and alignment.
Apply healthcare payer and program integrity expertise to help clients maximize value from Alivia's analytics solutions.
Drive account growth, implementation leadership, and cross-functional collaboration with internal teams.
Alivia Analytics brings together technology, data, and healthcare expertise to help organizations solve complex challenges and make smarter decisions. The company is built around collaboration and innovation, backed by healthcare-focused private equity firms, and offers a collaborative, inclusive work environment.
Lead and expand Cisive's most strategic and complex client relationships as a senior-level point of contact.
Drive long-term client satisfaction, program performance, and revenue growth through cross-functional collaboration.
Oversee IT projects, conduct annual reviews and QBRs, and lead contract renewals to meet contractual commitments.
Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in healthcare, financial services, and transportation. A global leader, it empowers organizations to hire with confidence through a technology-first approach and a culture of integrity, innovation, and customer obsession.
Drive discussions and resolve operational frictions and client relations matters in a timely manner.
Lead strategic reviews that map technical delivery to the client's business outcomes.
Collaborate with cross-functional teams to manage billable hours and identify expansion opportunities.
Smile Digital Health provides a FHIR-based health data platform for healthcare stakeholders to collect and exchange data. Ranked #19 on Deloitte's Technology Fast 50 in 2024, it operates in over 20 countries and fosters an inclusive culture.
Manage existing client accounts, ensuring satisfaction and strategic account growth.
Generate referrals and lead RFP processes from start to finish.
Collaborate with internal teams and achieve individual performance targets.
The Medicus Firm is a national healthcare recruitment firm specializing in physician recruitment for hospitals and employers across the US. It is one of the largest physician recruitment companies in the country, known for a collaborative culture.
Lead the complete enterprise healthcare sales lifecycle, from territory planning and prospecting to negotiation and close.
Develop executive-level relationships with CFOs, CIOs, CROs, and other healthcare operational leaders.
Position complex healthcare SaaS, analytics, and AI-enabled solutions to drive net-new business and strategic account expansion.
Experian is a global data and technology company powering opportunities for people and businesses across financial services, healthcare, automotive, and more. We have an amazing team of 25,200 people in 32 countries, with an inclusive, purpose-driven culture that celebrates uniqueness.
Lead a portfolio of pharma accounts, driving retention, expansion, and revenue growth.
Manage and mentor a team of Client Services Managers, fostering a high-performance culture.
Partner with clients to understand brand strategies and deliver measurable ROI.
Impiricus is the first and only AI-powered HCP Engagement Engine, ethically connecting healthcare professionals to pharma resources. Founded by a physician and a pharma executive, the company is the fastest-growing in North America per Deloitte's 2025 Fast 500 list, guided by a council of 2000+ HCP advisors.
Build trusted executive relationships and drive adoption across complex enterprise accounts.
Lead renewals, expansions, and cross-functional partnerships to deliver measurable client outcomes.
Provide data-driven strategic consulting and executive business reviews for large organizations.
Twin Health uses AI Digital Twin technology to reverse chronic metabolic diseases like type 2 diabetes and obesity. With over $100 million raised and recognition as a top workplace, their passionate team is scaling rapidly across the U.S. and globally.
Lead and develop Strategic Account Executives and Account Managers to set the standard for client success.
Own portfolio performance and drive renewals, revenue growth, and expansion across Fortune 500 clients.
Engage at the executive level with senior stakeholders to guide strategy and build lasting partnerships.
Personify Health provides a personalized health platform combining health plan administration, wellbeing solutions, and care navigation. The company is mission-driven, serving employers and health plans with a focus on better health outcomes.
Manage client relationships across a dedicated book of business from post-installation through contract lifecycle.
Conduct Quarterly Business Reviews, present performance insights, and deliver actionable recommendations to drive retention.
Identify upsell and cross-sell opportunities, mitigate churn risks, and collaborate cross-functionally to elevate the client experience.
WithMe, Inc. delivers convenient technology-powered amenities to clients and their guests. We are a remote-first company that emphasizes healthy work/life balance, operates in all 50 states, and has been ranked as one of the 5000 fastest-growing private companies in the US for three consecutive years.
Develop relationships with multiple C-suite personas across all product sales
Oversee client relationship mapping and orchestrate account strategy across a broad virtual team
Be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their IT roadmap
ServiceNow provides an AI platform for business reinvention, helping 85% of Fortune 500 companies work smarter, faster, and better. They foster an AI-native culture where technology and talent are unstoppable together.
Ensure seamless client experience for enterprise health system IT teams through successful launch and adoption of clinical workflow tools.
Lead implementations from onboarding to product configuration, conduct kickoff meetings, and develop project timelines.
Track engagement metrics, demonstrate ROI, and coordinate with Support, Product, and Marketing to resolve client needs.
Doximity is a clinical AI company with the largest network of U.S. clinicians, trusted by over 85% of physicians and 300+ health systems. It values curiosity, ownership, inclusion, and making a meaningful impact in healthcare.
Manage and grow relationships with an assigned portfolio of clients, serving as a trusted day-to-day partner.
Drive platform adoption, client engagement, and strategic account plans to ensure clients maximize value.
Analyze client health and collaborate with internal teams to support retention, growth, and issue resolution.
iCapital is a financial technology company powering the world's alternative investment marketplace. The company fosters a culture of innovation, collaboration, and client success, offering comprehensive benefits and an equal opportunity environment.
Lead a portfolio of healthcare client accounts, owning relationships, retention, growth, and financial performance.
Guide integrated marketing plans across media, strategy, creative, content, digital, and analytics teams.
Oversee pricing, budgets, and revenue forecasting while anticipating risks and developing organic growth plans.
Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy. They bring together leading healthcare firms to align brand, marketing, technology, and revenue strategy for healthcare organizations.
Lead a team of Customer Success Managers and Strategic Account Managers to drive renewals, expansion, and customer outcomes.
Own Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) for strategic accounts, carrying an expansion quota.
Serve as executive sponsor for enterprise accounts, guiding long-term adoption and multi-year roadmap alignment.
Cayuse empowers organizations to conduct globally connected research with proven, integrated, and easy-to-use technology. Their growing team of highly skilled experts is committed to customer success and industry-leading solutions.
Lead payer engagement and interoperability strategy for Experian Health.
Build executive relationships with health plans and guide payer-provider collaboration.
Partner with product teams to define payer-focused roadmap priorities.
Experian is a global data and technology company powering opportunities for people and businesses around the world. It has an amazing team of 25,200 people in 32 countries and a people-first, inclusive culture.
Build and maintain strong, trusted relationships with assigned clients as a strategic advisor and primary point of contact.
Drive product adoption, identify upsell opportunities, and partner with clients to establish KPIs and success measures.
Monitor client health, provide training and support, and collaborate cross-functionally to ensure a seamless customer experience.
Symplicity provides employability and student success solutions for higher education institutions, helping support students from career development to alumni engagement. Their technology is used by over 30 million students worldwide, and they foster an inclusive, diverse, and collaborative workplace.