Source Job

• Receive and respond to prescription refill requests via phone, email, fax, and Telephone Encounter.
• Verify validity and accuracy of refill requests, ensuring compliance with regulatory guidelines.
• Provide exceptional customer service and collaborate with interdisciplinary teams to optimize workflow.

Carenet Health pioneers advancements in healthcare consumer experience, interacting with 1 in 3 Americans daily to improve outcomes. They foster a collaborative, innovative culture with an entrepreneurial spirit.

• Manages essential administrative and clinical-adjacent functions such as medication prior authorizations and scheduling.
• Ensures tasks comply with organizational standards and regulatory requirements to promote a seamless care experience.
• Supports clinical and operational scheduling and provides flexible administrative support to Care Teams.

This organization provides operational support for healthcare member care. They focus on ensuring accuracy and efficiency in workflows like prior authorizations and toxicology result entry.

• Act as the primary point of contact for incoming member calls, prior authorization inquiries, and ensure appropriate escalation of cases.
• Efficiently triage incoming calls with professional phone etiquette from members, prescribers, and pharmacies with minimal support.
• Meet all departmental goals including schedule adherence, attendance, and quality monitoring.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are building trust in healthcare in the U.S. and deploying infrastructure for better care.

• Contact physician offices for refill authorizations and verify orders.
• Process new and refill prescriptions, ensuring accurate data entry and maintaining productivity.
• Answer incoming calls promptly and provide high standard of customer service.

Symbria Rx Services is a 100% employee-owned healthcare company that provides patient-centered care to the geriatric population in senior-living and post-acute settings. For over 20 years, they have been delivering an outstanding work environment for talented employees.

• Schedule, track, and coordinate patient appointments and process community care consults using required systems.
• Validate patient data, screen inquiries, and communicate with providers on community care rules.
• Support quality customer service and follow scheduling, referral, privacy, and compliance standards.

International SOS Government Medical Services delivers healthcare, medical assistance, and emergency response worldwide, supporting organizational safety and workforce wellbeing. Founded in 1984 with operations across over 90 countries, the company emphasizes a commitment to operational readiness and compliance with federal programs.

• Provide remote clinical support and care coordination for oncology patients through phone, portal, and email.
• Assist with patient scheduling, medication reconciliation, and coordination of lab and diagnostic tests.
• Communicate effectively with patients, families, and healthcare team members, ensuring timely escalation of clinical concerns.

OncoveryCare is an early-stage virtual healthcare company committed to transforming physical and mental healthcare for cancer survivors. Our team is composed of cancer survivors, clinicians, and experts, fostering a culture of clinical integrity, trauma-informed care, and inclusivity.

• Monitor a specific group of patients and support them in achieving short and long term health goals.
• Coordinate with providers to ensure patients' needs are met through remote monitoring technology.
• Manage patient onboarding, device setup, data management, and quality assurance for remote monitoring programs.

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130 medical providers, caring for more than 200,000 patients statewide. Their mission is to help communities 'Live Better, Live Longer' through personalized healthcare, with a focus on preventing leading causes of death.

• Serve as a primary contact for incoming DME referrals, providing clear information on pricing, order status, timelines, and qualification requirements.
• Advance referrals by reviewing documentation, identifying gaps, and securing clinical or insurance information.
• Verify insurance eligibility, maintain patient accounts, and coordinate intake workflows across multiple communication channels.

CarepathRx advances pharmacy and care delivery alongside hospitals and health systems nationwide. The team is ambitious, compassionate, and invested in curious, resilient individuals who are motivated to grow, keeping patients at the heart of everything they do.

• Serve as the primary point of contact for physicians, clinics, and healthcare stakeholders, ensuring consistent communication and trusted relationships.
• Support healthcare providers in navigating patient assistance programs, including enrollment, reimbursement, and therapy access processes.
• Manage and complete all required documentation such as special authorizations, prescription renewals, and enrollment forms with accuracy and timeliness.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to ensure fair and efficient recruitment processes, and foster inclusive employee programs.

• Responsible for aiding in the delivery of clinical interventions and Medication Therapy Management (MTM) services for commercial and Medicare members.
• Conducts telephonic and video chat outreach to complete analysis of members' medication regimens.
• Performs outbound calls to members, fielding inbound calls, and facilitating communication regarding clinical programs.

Navitus is an alternative to traditional pharmacy benefit manager (PBM) models, committed to removing cost from the drug supply chain to make medications more affordable. The company has a team that celebrates diversity, fosters creativity, and encourages growth.

• Process referrals to MTM team and schedule appointments for patients.
• Provide phone support and document patient information in electronic health records.
• Assist with prior authorizations and billing to help patients access affordable medications.

UnityPoint Health is a healthcare system providing medical services. It is recognized as a Top 150 Place to Work in Healthcare and offers a supportive culture for team members.

• Answer emergency and non-emergency calls, dispatch responses, and monitor medical alerts with compassion.
• Provide exceptional customer support using scripted and non-scripted responses in high-pressure situations.
• Record call details accurately, troubleshoot alarms, and recommend preventative healthcare services.

VRI connects people with care through non-emergency medical transportation and personal home care services. They serve the underserved to improve access and outcomes, with a focus on compassionate support.

• Make outbound calls to schedule appointments for preventative health screenings and assess high-risk patients.
• Assist members with benefits, insurance information, and conduct surveys to enhance their healthcare experience.
• Work remotely from home in a role that requires strong computer skills, empathy, and excellent customer service.

Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They have over 30 years of experience and foster a collaborative, innovative culture focused on growth and accountability.

• Serve as a key point of contact for patients scheduling diagnostic imaging and other services across multiple departments.
• Manage high-volume inbound and outbound interactions with empathy and accuracy while documenting in CRM systems.
• Adhere to HIPAA standards and follow established workflows to ensure efficient patient care coordination.

Carenet Health provides healthcare support services including patient scheduling and coordination. They foster a collaborative culture with a focus on growth and accountability, employing a team-oriented workforce.

• Efficiently triage incoming calls and resolve member and pharmacy issues with professional phone etiquette.
• Identify, document, and escalate concerns to appropriate internal teams to ensure quality care and safety standards.
• Support fraud, waste, and abuse programs by reviewing pharmacy claims and communicating findings to internal staff.

Judi Health is a health technology company providing comprehensive health benefit management solutions for employers and health plans. They are rebuilding trust in healthcare with a platform that consolidates claim administration workflows.

• Schedule and confirm primary care, specialty, and community care appointments, verifying demographics and clinical details.
• Work in CPRS and VistA, route consults via HSRM, and process referral documentation using REFDOC and EPSI.
• Document every contact and collaborate with VA staff and the care coordination team to support veteran care.

CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. With a network of 500+ healthcare professionals and 200+ interpreters, CLFC is a Self-Certified Small Disadvantaged Business committed to mission-aligned placements.

• Coordinate care for adolescent and young adult patients, including outreach, chart scrubbing, and panel management.
• Provide medical assistant duties and support the care team with referrals, follow-ups, and documentation.
• Communicate with patients and families via phone, MyChart, and email to ensure compliance and care coordination.

Oregon Health & Science University is a public academic health center in Portland, Oregon, providing patient care, groundbreaking research, and training for healthcare professionals. It is the largest employer in Portland, operating hospitals and clinics across Oregon and Southwest Washington, and is committed to being an anti-racist, multicultural institution.

• Serve as a primary point of contact for clients, managing inbound and outbound communications to resolve inquiries.
• Connect with customers via phone, email, chat, or social media to de-escalate issues and track call data.
• Upsell when required and escalate interactions as necessary.

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainability. With a workforce of 500,000 across 300 languages, they foster a culture of inclusion and diversity.

• Schedule clinicians for cases in assigned areas.
• Organize duties and maintain staff and patient schedules.
• Submit reports and work virtually with limited supervision.

CommonSpirit Health at Home provides full-service home health and hospice care. As a faith-based organization, it is committed to improving patient health and community well-being.

• Provide member-centered support by answering inbound calls and chats with empathy and clarity.
• Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
• Own issues end-to-end using established workflows and document interactions accurately.

Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.