Source Job

US

  • Proactively manage client relationships to ensure renewals, referenceability, and facilitate expansion opportunities with sales teams.
  • Drive the adoption of Zimperium’s solution within the Customer’s user base and assist the Customer to realize the business value.
  • Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer.

Security Mobile Customer Success Customer Management

20 jobs similar to Sr. Customer Success Manager (Public Sector)

Jobs ranked by similarity.

$134,000–$194,000/yr
US Canada

  • Drive executive alignment, long-term value realization, and durable net revenue retention.
  • Operate as a senior security advisor to CISOs and executive leadership teams.
  • Influence multi-year account strategy, shape complex renewals and expansions.

1Password is building the foundation for a safe, productive digital future. They are ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. They have surpassed $400M in ARR and have over 180,000 businesses using their product.

$117,831–$150,100/yr
US 3w PTO

  • Maintain executive relationships, lead projects, and serve as an escalation point for key accounts.
  • Develop strategic account plans to drive customer and Nuvolo’s growth.
  • Help foster adoption by raising client awareness and leveraging new product features and functionality.

Nuvolo is a global leader in modern, cloud-based Connected Workplace solutions built on ServiceNow. The company provides a platform to manage people, physical locations, assets, and work across departments while providing generous compensation, excellent benefits, and a passionate team culture.

US

  • Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams.
  • Lead the technical onboarding process for new customers, working closely with internal teams to ensure a smooth and positive experience.
  • Maintain a high level of customer satisfaction by collecting and structuring client feedback, tracking key health and usage indicators.

Oasis Security is redefining how enterprises manage access in the age of AI. They are backed by Sequoia, Accel, and Craft Ventures, and trusted by dozens of Fortune 500 companies including S&P Global, Mars, and Nationwide.

$120,000–$140,000/yr
US Unlimited PTO

  • Build and foster relationships with customers while driving engagement, retention and expansions.
  • Act as a trusted advisor to develop success plans aligned to the business objectives and strategic priorities of the customer.
  • Proactively identify issues and coordinate with SafeBreach teams to remediate issues as they are identified.

SafeBreach is the leader in enterprise-grade exposure validation, providing brands with capabilities to understand, measure and remediate threat exposure and associated cyber risk. SafeBreachers are friendly, collaborative, and hard working with an amazing culture, and they are looking to add more awesome people to their growing team!

US

  • Work with an established client base within the public sector, concentrating on state, local, and higher education and grow revenue through these accounts using our industry-leading solutions.
  • Navigate SLED-specific procurement processes, including RFP/RFI responses, contract vehicles, cooperative purchasing agreements, and compliance requirements.
  • Build and manage relationships with key public sector stakeholders, including government agencies, educational institutions, and internal champions.

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of state, local and educational (SLED) IT environments.

US Unlimited PTO

  • Partner with Sales Manager to expand Southeastern SLED accounts from prospecting and discovery through proposal, negotiation, and close.
  • Drive new business development through outbound prospecting, networking, industry events, partner relationships, and referrals to meet or exceed quota.
  • Engage with state agencies, municipalities, school districts, and higher education institutions to uncover cybersecurity needs and align Apollo solutions accordingly.

Apollo Information Systems is a cybersecurity services company delivering comprehensive security and compliance programs to organizations that need measurable protection without the burden of building it alone. The company is rapidly growing, backed by Series A investment, and fosters a collaborative environment with smart, professional, mission-driven, and kind colleagues who primarily work remotely.

Global Unlimited PTO

  • Build and maintain strong relationships with enterprise customers, ensuring successful onboarding and value realization.
  • Drive product utilization by aligning capabilities with customer goals and delivering strategic reviews.
  • Own renewals by monitoring customer health metrics, mitigating risks, and maintaining high satisfaction.

Teramind pioneers a predictive, AI-driven approach to safeguarding organizations' people, data, and operations. They are a global leader in user behavior analytics, insider risk management, and workforce intelligence, empowering businesses to transform data into a strategic asset.

$175,000–$210,000/yr
US Unlimited PTO

  • Lead and mentor a team of Resident Engineers dedicated to managing platforms for our top-tier customers.
  • Act as the primary point of contact post-implementation, taking a critical role in issue management to expedite customer resolutions and ensure satisfaction.
  • Foster a trusted advisor relationship with customer partners and executive sponsors, driving product adoption and ensuring the solution delivers full business value.

Armis is a cyber exposure management and security company that protects the entire attack surface and manages an organization's cyber risk exposure in real time. Armis is a privately held company headquartered in California that secures Fortune 100, 200 and 500 companies.

US

  • Build and nurture relationships with new and existing Federal partners, customers, and stakeholders.
  • Identify, qualify, and execute opportunities to expand MixMode into new government branches and sectors.
  • Own customer relationships from first contact to contract award.

MixMode is a leading provider of AI-powered cybersecurity solutions. They pioneer a patented third-wave, context-aware AI approach that automatically learns and adapts to dynamic environments, and are backed by PSG and Entrada Ventures.

US

  • Drive the successful adoption of multiple use cases across the organization.
  • Form strategic relationships with key stakeholders to understand customer’s objectives.
  • Anticipate client risks and strategize ways to help mitigate churn.

Seismic is a company that provides sales enablement solutions. They help businesses improve sales performance and drive revenue growth. The company seems to have a fast-paced, client-focused, and collaborative culture.

Canada

  • Create and deliver high-impact technical product presentations and demonstrations tailored to prospective enterprise customers.
  • Partner with stakeholders to gather technical requirements, ensuring proposed solutions are perfectly aligned with customer goals and infrastructure.
  • Lead product evaluations (POVs) and oversee custom product configurations to prove value in real-world environments.

Zscaler accelerates digital transformation to ensure customers can be more agile, efficient, resilient, and secure. They are an AI-forward enterprise, leveraging the world’s largest security data lake to power their cloud-native Zero Trust Exchange platform. They value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential.

US

  • Establish long-term relationships within assigned accounts while developing an understanding of the client’s strategic goals.
  • Provide project leadership, coordination, and architectural guidance for the customer’s cybersecurity, Zero Trust, and Illumio product initiatives.
  • Be a customer advocate within Illumio to ensure escalations are resolved in a timely fashion.

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. They are recognized as a Leader in the Forrester Wave™ for Microsegmentation, and they enable Zero Trust, strengthening cyber resilience.

$105,000–$108,000/yr
US

  • Serve as strategic lead for and own enterprise customer relationships.
  • Develop and execute tailored customer success strategies.
  • Facilitate EBRs with senior/executive stakeholders, highlighting value and ROI.

AvaSure partners with hospitals to help solve complex challenges. We offer benefits and focus on growth.

$180,000–$225,000/yr
Global

  • Lead and develop a team of Customer Success Managers.
  • Ensure customers operationalize NodeZero across their environments and workflows.
  • Engage directly with executive stakeholders to align on goals and long-term value.

Horizon3.ai is a cybersecurity company that enables organizations to proactively find and fix exploitable attack vectors. They are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.

US

  • Own and develop a focused set of strategic accounts
  • Build multi-threaded relationships with executive stakeholders
  • Drive long-cycle, complex enterprise deals

Oasis Security is redefining how enterprises manage access in the age of AI to address unseen risks from deploying AI agents. Backed by major venture firms and trusted by Fortune 500 companies, the company is growing fast with a team-focused culture.

$89,585–$130,014/yr
Europe

  • Own complex post-sale technical relationships, guiding onboarding through adoption and renewal.
  • Lead technical implementation, including integrations, configuration, and security reviews.
  • Partner with Customer Success Managers to proactively identify risks and drive expansion opportunities.

1Password is building the foundation for a safe, productive digital future. We ensure every identity is authentic, every application sign-in is secure, and every device is trusted. We are a fast-paced, dynamic environment, with over 180,000 businesses trusting our products.

Europe

  • Lead and build relationships: Own a portfolio of customers and guide them with tailored strategies that increase adoption, satisfaction, and long-term retention.
  • Spot opportunities & drive growth: Identify upsell and cross-sell opportunities by understanding customer needs and uncovering additional value.
  • Be the voice of the customer: Advocate for your customers internally and help influence product and service improvements through their feedback.

Eye Security provides cybersecurity and embedded cyber insurance solutions for organizations across Europe. They've grown to over 170 employees and continue to expand internationally, uniting professionals from intelligence, military, tech, and consulting backgrounds.

$124,000–$180,000/yr
US

  • Act as a strategic technical advisor and trusted partner to our Enterprise sales team and customers.
  • Craft solutions that align 1Password’s capabilities with customer challenges and goals.
  • Mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team.

1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience and have over 180,000 businesses as customers.

US

  • Sell an amazing no-code security automation product- from start to finish.
  • Execute against a territory coverage plan and consistently deliver on quarterly revenue targets.
  • Develop and build close long-term strategic relationships with prospects, customers and channel partners.

Torq provides a game-changing AI SOC platform. They are backed by Series D funding, with 200% employee growth, and 300% revenue growth, making them one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'.

US Europe Unlimited PTO

  • Build, lead, and mentor a team of CSMs supporting Enterprise customers.
  • Drive proactive outreach and intervention based on data insights.
  • Act as the voice of the customer to influence product and go-to-market strategy.

Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They help organizations build faster, stay compliant, and eliminate risk. Chainguard is venture-backed by leading investors.