Serve as the primary point of contact for customers, providing professional and compassionate assistance throughout the claims process via phone, email, and other communication channels
Provide guidance and information to customers regarding the claims process, taking any additional steps necessary for the prompt and accurate resolution of their claims
Accurately record and update customer information, claim details, and related documentation in our internal systems, ensuring data integrity and adherence to company protocols
Own the design, development, and ongoing maintenance of multiple Power BI dashboards supporting Contact Center
Build automated, scalable reporting using SQL and Power BI with a strong emphasis on data accuracy, UI, and usability
Analyze communication-focused metrics, including funnel performance, handle time, staffing efficiency, and agent productivity
New American Funding's analytics team is seeking a Data Analyst II to help shape how they understand and improve Contact Center performance. New American Funding offers a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave, mental health & wellness benefits, and generous PTO.
Lead timely, high-quality engineering delivery for WDQS and related query platform services.
Develop and drive long-term engineering strategy for WDQS, including lifecycle management.
Hire, onboard, mentor, and support the professional growth and performance of engineers.
The Wikimedia Foundation operates Wikipedia and other Wikimedia free knowledge projects, envisioning a world where everyone can freely share in the sum of all knowledge. As a charitable, not-for-profit organization, they rely on donations and are committed to diversity and inclusion with offices in San Francisco, California, USA, and staff in 40+ countries.
Lead nationwide sales team members to achieve sales targets
Establish productive and professional relationships with key personnel in assigned customer accounts
Ayming is a professional services company that partners with businesses and institutions around the world to unlock lasting value. They have a team of over 1,500 experts in Innovation, HR, and Taxes across 14 countries, and offer consulting, digital, and managed services.
You will be prospecting, cold calling, producing quality leads, and selling within your given territory
You will deeply understand your customers’ strategic goals, challenges, and identify solutions that add value
You will bring your best performance when presenting and articulating solutions and/or benefits to multi-level contacts within prospective customers
PointClickCare is a leading health tech company that’s founder-led and privately held. They empower their employees to push boundaries, innovate, and shape the future of healthcare. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, they offer flexibility, growth opportunities, and meaningful work.
Serve as the main point of contact for all investor communications and inquiries.
Provide direct administrative support to the Managing Partner/President, including complex scheduling, correspondence, and travel coordination.
Discreet and trustworthy, capable of handling all confidential investor and company information.
Our client manages a dynamic portfolio of ventures in real estate, fund management, and lifestyle assets. They are rapidly scaling operations and investor base, seeking a foundational hire to support investor relations and executive leadership.
Partner with CX leadership to shape business plans and coverage models.
Lead annual planning for the Customer Experience organization.
Improve Customer Success efficiency and scaling operations.
GitLab is an open-core software company that develops an AI-powered DevSecOps Platform, used by more than 100,000 organizations. They value knowledge exchange, enabling team members to reach their full potential.
Oversee the daily operations of the Enrollment Specialist team, including planning daily team coverage for various tasks.
Ensure the efficient and accurate execution of all new patient onboarding processes, including effective management of incoming communications.
Lead, coach, and develop a team of Enrollment Specialists, providing ongoing performance feedback, conducting regular one-on-one meetings, and completing annual performance evaluations to ensure high-quality service and productivity.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Form Health is a venture-backed innovative startup with an experienced clinical and leadership team deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.
Lead and develop a team of globally-focused Recruiters across all geographical locations.
Serve as a Talent Acquisition subject matter expert to Business Leaders, providing strategic guidance.
Develop global talent acquisition strategies aligned with business plans to attract top industry talent.
Qualfon focuses on delivering engaging interactions and positive experiences. They strive to help as many people as possible pursue their total vocation and become the partner of choice for their clients, creating an ever-growing number of job opportunities.
Provide medication abortion care to patients via Hey Jane’s online platform.
Review patients’ medical intake responses and determine eligibility for online medication abortion treatment.
Respond to medical inquiries from patients that require further medical evaluation.
Hey Jane is committed to providing safe, discreet medication abortion treatment and offers a range of reproductive and sexual healthcare services. Their in-house clinical care team is composed of board-certified doctors, advanced practice clinicians, nurses, and patient care advocates.
The Center for Autism and Related Disorders is a leading organization focused on helping people with autism live their best lives. They offer dynamic work environments where talents and skills are valued and rewarded.
Guide the design process from concept to delivery.
Partner with cross-functional teams to create human-centered design solutions.
Lead presentations and workshops with clients and internal partners.
Fantasy is a creative partner that designs digital products. It has partnered with industry leaders like Google, Microsoft, Nike, and Spotify to shape products and services used by billions daily, fostering a diverse, equitable, and inclusive workplace.
Fulfills an on-call schedule of 12-hour shifts, including some weekends and holidays; must be able to work a remote 12-hour on-call shift.
Calls referring hospitals to obtain more information to assess potential for a preliminary discussion and/or approach; approaches for donation on new and open referrals at hospitals to offer donor families the opportunity for organ and tissue donation.
Through education, helps donor families to understand and accept the diagnosis of death as described by the primary care physician; assesses the patient’s legal next-of-kin’s readiness to engage in a discussion for the opportunity of organ and tissue donation.
New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually.
Monitor rental payments and ensure tenants are up to date.
Track property-related expenses and categorize them properly.
Maintain inventory of purchased items for each property or project.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They aim to assist clients in improving business efficiency and service delivery through qualified contractors.
Serve as a technical expert and end-to-end owner of care experience data, core metrics, and business reporting
Partner with Care Experience, Clinical, Product, and Engineering teams to define, track, and improve core business and care KPIs
Investigate care performance trends, operational issues, and data anomalies, and turn findings into clear, actionable recommendations
Hims & Hers is a health and wellness platform that aims to improve people's well-being through better health by providing affordable and personalized care. They are a public company traded on the NYSE under the ticker symbol “HIMS” and they have a talent-first flexible/remote work approach.
Own end-to-end payroll operations across Canada, the US, and the UK, ensuring accuracy, timeliness, and compliance
Oversee global benefits programs, including enrollments, renewals, vendor management, and employee support
Identify opportunities to automate payroll and benefits workflows to reduce manual effort, errors, and cycle time
Solink helps businesses know sooner and act faster by transforming video security into real-time operational insights. Their cloud-based platform integrates seamlessly with existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. Solink is trusted by over 30,000 locations across 32+ countries.
Lead the creation and execution of email marketing campaigns aimed at driving engagement, conversion, and retention across multiple brands.
Evaluate key email and SMS metrics (open rates, click-through rates, conversion rates) and use this data to optimize campaigns and improve performance.
Manage email lists by overseeing segmentation, hygiene, and weekly monitoring of list growth to ensure effective audience targeting.
High Tide Inc. is a community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis.
Work directly with national prospective buyers to convert them into Pacaso homeowners.
Qualify inbound sales leads by meeting and exceeding KPI requirements.
Drive Opportunities for the RD Team by consistently exceeding sales metric targets.
Pacaso enriches lives by making second home ownership possible. They have facilitated over $1 billion in real estate transactions across more than 40 markets and are certified as a Great Place to Work, receiving accolades for their workplace culture.
Interpret studies from a personalized worklist aligned with your expertise, including X-ray, ultrasound, MRI, and CT.
Personalize a schedule that fits your life with no minimum shifts or set hours; flexibility is the expectation.
Read 2,000 wRVUs annually; how you reach that goal is entirely up to you.
Imagen Technologies is a technology-enabled diagnostic imaging services provider focused on improving diagnostic imaging quality, cost, and accessibility. They are scaling rapidly, achieving over 100% year-over-year growth and adding 60+ radiologists in 2025 alone, with a 98% radiologist retention rate driven by flexibility and collaboration.
Build & Scale Automation: Help create and build out web testing automations, ensuring strong coverage across UI, regression, and integration layers.
Own QA Strategy: Define and implement a comprehensive quality framework supporting manual and automated testing across multiple environments.
Lead & Mentor: Build, coach, and develop a high-performing QA team, establishing clear roles, processes, and growth paths.
Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care, combining medical expertise with a supportive, patient-centered approach. They aim to make high-quality care accessible and thoughtful. The company is a diverse, global team.
Lead the design of substation steel structures, gantries, bus supports, equipment foundations, control buildings, and ancillary facilities.
Provide technical leadership and mentoring to structural engineers and CAD designers.
Prepare and review structural calculation reports, bills of quantities, and construction documentation.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, they solve their clients’ complex challenges in water, environment, energy, transportation and buildings. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024.