Source Job

• Respond to technical support requests and resolve issues on first contact
• Troubleshoot common issues related to Google Workspace, Slack, and SaaS tools
• Support Mac, Windows, Chromebook, and mobile devices across the device lifecycle

Firsthand supports individuals living with serious mental illness through a holistic approach involving peer recovery specialists, benefits specialists, and clinicians. Their team uses lived experience to build trust, reconnect individuals to healthcare, and minimize inappropriate healthcare utilization.

• Deliver timely and effective local technical support.
• Manage and configure the core business application stack.
• Participate in the execution and implementation of key technology projects.

Downtown Music empowers creators and businesses in the music industry. We champion innovation and collaboration.

• Act as a senior escalation point for complex issues and provide expert technical guidance.
• Partner with Engineering, Product, and Customer Success on initiatives that improve delivery quality.
• Identify, design, and help deploy automation that improves efficiency, accuracy, and consistency across Operations.

Fixify aims to improve service delivery through automation and AI. They are looking for someone who enjoys deep technical problem-solving, mentoring others, and shaping how Fixify’s platform and AI capabilities evolve in real-world customer environments.

• Plan, coordinate, and deliver IT projects for SMB clients such as server/cloud migrations, security stack deployments, and network infrastructure upgrades.
• Serve as the primary point of contact for clients during project execution, ensuring consistent communication and expectation management.
• Coordinate efforts across engineering, procurement, and service delivery teams to maintain accountability and progress.

They are a fast-paced Managed Services Provider (MSP). They value a strong cultural fit and offer company-paid training and certifications.

• Manage Microsoft 365 initiatives and security controls.
• Support NetSuite implementation and optimize existing workflows.
• Implement and manage security enhancements and deliver reliable IT services.

Jobgether is a company that helps connect job seekers with employers through an AI-powered matching process. They focus on ensuring applications are reviewed quickly and fairly.

• Travel to various locations to provide on-premises training and instructor support.
• Serve as a backup instructor, covering classes as needed to ensure learning continuity.
• Support the creation and implementation of tailored development plans.

Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. They have trained 30,000+ individuals and offer no-cost training programs in areas like Cloud, Cybersecurity, Data Engineering, and IT Support.

• Provide IT helpdesk support to ensure Pie team members have the tools and technologies they need.
• Responsible for hardware/software/VOIP troubleshooting, identity and access management, and asset management.
• Candidate should have experience troubleshooting LAN/WAN/VPN and a strong understanding of networking protocols.

Pie Insurance empowers small businesses by making commercial insurance affordable and easy. They are a diverse team of builders, dreamers, and entrepreneurs driven by core values and operating principles.

• Act as the primary System Administrator for core business tools.
• Lead the execution of compliance frameworks (SOC 2).
• Partner with the IT Manager to manage the helpdesk queue.

Directive Consulting is a B2B performance marketing agency that delivers real revenue—not just leads, using Customer Generation methodology. They are an elite, fast moving and bold company hiring people who challenge the status quo and push campaigns past what’s expected.

• Oversee overall customer experience and delivery of services.
• Deploy and integrate cybersecurity capabilities across broad enterprises.
• Analyze and integrate technical requirements into customer infrastructures.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization.
• Oversee the design, implementation, and maintenance of enterprise IT infrastructure.
• Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2).

AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. They have earned a stellar reputation by taking service and support to the next level, delivering an award-winning customer experience and have delivered 20 years of outstanding service.

• Resolve escalated technical issues from Level 1 support within defined SLAs.
• Serve as a point of contact for advanced troubleshooting of hardware, software, and network-related issues.
• Monitor and maintain IT systems, including servers, networks, and applications.

Honu Services, located in Kailua, Hawaii, empowers clients and optimizes their potential through cost-effective and exceptional operational support. They provide small businesses within the government contracting industry with specialized operational support services, holding certifications in ISO 9001, 20000-1, and 27001 standards.

• Establishes and maintains smooth operation of computer systems.
• Coordinates and performs operation and/or maintenance activities for networks/servers.
• Plans, coordinates, and implements network/system security measures.

GovCIO transforms government IT with innovative services and solutions. They foster a collaborative team environment and invest in its people.

• Provides phone, remote, and desk-side technical support to users in the areas of e-mail, directories, standard MS Windows desktop applications, and network connectivity
• Provides personal computer support, problem analysis, and hardware/software installation and configuration
• Interacts daily with customers to ensure productivity; provides individual feedback

Empower AI provides federal agency leaders with AI tools for workforce transformation, leveraging three decades of experience in Health, Defense, and Civilian missions. They are headquartered in Reston, VA; they are recognized as a 2024 Military Friendly Employer.

• Lead end-to-end deployment of North in private cloud and on-premises environments.
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.

Cohere scales intelligence to serve humanity. They train and deploy frontier models for developers and enterprises building AI systems to power magical experiences. Cohere is a team of researchers, engineers, designers, and more.

• Supporting both cloud and on‑premise environments.
• Focus on Microsoft 365 and cloud services, combined with helpdesk escalations, advanced troubleshooting, and project-based tasks.
• Handling complex environments and varied client needs.

Dijital Team is a company that offers technology support services. The job posting does not mention details about the company's size, employee count, and culture.

• Lead assigned workstreams within large-scale enterprise implementations.
• Provide workflow consulting for physician, clinical, and operational teams.
• Configure advanced workflows within complex multi-facility systems.

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!

• Design and implement authorized Google Cloud solutions that support the full spectrum of Dark Wolf capabilities.
• Architect scalable mission solutions and platforms that enable Agile software teams to deploy code rapidly while maintaining rigorous compliance standards.
• Lead the design of born-authorized cloud environments that inherently meet federal compliance standards without sacrificing usability.

Dark Wolf's Google Cloud Solutions Architects define the technical vision and architecture for complex, authorized cloud implementations in the U.S. Public Sector. Dark Wolf is an EEO/AA employer.

• Microsoft 365 & Collaboration Design, implementation and optimization of Microsoft 365 environments, including Exchange Online and Microsoft Teams.
• Design and operation of modern workplace solutions with Microsoft Intune (MDM/MAM) and implementation of Windows 11 rollouts.
• Design and implementation of modern identity solutions with Microsoft Entra ID and implementation of Conditional Access, MFA and Zero Trust principles.

Deutsche Telekom IT Solutions Slovakia started in 2006 and has grown to be one of the largest employers in the eastern part of the country with more than 3900 employees. They provide innovative information and communication technology services and aim to improve and continuously transform.

• Overseeing and resolving technical support requests and cybersecurity issues efficiently.
• Conducting training sessions for new customer team members and providing deep dives into new platform features.
• Handling the setup and configuration of new features and specialized functionality for existing clients.

MixMode provides AI-powered cybersecurity solutions, pioneering a patented third-wave, context-aware AI approach. They cater to large organizations with big data workloads, including those in enterprise, critical infrastructure, the US Department of War, and the US Intelligence Community.

• Collaborate with specialist teams to develop and execute the company's technology, security, and AI strategy.
• Oversee all IT operations including Helpdesk/Service Desk, Systems Operations, Infrastructure/Network Operations, and End-user Computing/Device Management.
• Lead incident, problem, and change management processes, ensuring timely resolution of issues and minimal business disruption.

GuidePoint Security provides cybersecurity expertise, solutions, and services to help organizations make decisions and minimize risk. They have over 1,200 employees and have established strategic partnerships with security vendors, serving as a trusted advisor to more than 6,200 customers.