Oversee successful delivery of complex client implementations.
Ensure operational excellence and continuous improvement.
Provide leadership to managers and senior-level professional staff.
Katch is a healthcare technology company specializing in payment integrity and subrogation solutions. They partner with health plans, providers, and stakeholders to identify, recover, and prevent payment errors, aiming to reduce costs and improve operational efficiency. They are building a fast-growing team that thrives in a startup environment and values curious, resourceful problem-solvers who are collaborative and eager to learn.
Drive improvements in K-8 literacy instruction across New York City schools.
Provide coaching to teachers and design professional learning tools based on school needs.
Strengthen Professional Learning Communities and build distributed leadership for instructional improvement.
Leading Educators partners with school systems to overcome instructional challenges and foster collaboration. They are a national nonprofit that works with educators to strengthen instruction and leadership practices, ensuring every student reaches their full potential.
Get deep before you build — understand the mechanics of an issue from the ground up, working tickets directly, solving notices, updating configurations, filing with agencies, getting into the data until you know what's broken and why.
Turn ambiguity into a plan — structure the problem clearly, quantify the impact, identify root causes, and build a sequenced action plan.
Own strategic programs end-to-end — from problem definition through execution and measurement, working across engineering, product, operations, and revenue teams.
Check simplifies how people get paid by building payroll businesses with its partners. As the inventors of embedded payroll, they're redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive.
Map AI usage internally across R&D, GTM, and G&A and define a focused internal AI adoption strategy.
Act as program owner for internal AI adoption and partner with various teams to define the “approved internal AI stack”.
Design and run internal AI skills programs and lead change management for internal AI.
Narvar is on a mission to simplify the everyday lives of consumers by focusing on driving customer loyalty through seamless post-purchase experiences. They work with over 1300 brands with hubs in San Francisco, Atlanta, London, and Bangalore and have served over 125 million consumers worldwide.
Own the full implementation process from contract signing to post-launch stabilization, developing customized launch plans.
Educate frontline care staff on Meela’s value and how to champion it with residents and families.
Track adoption metrics and act on findings, flagging issues early and working cross-functionally to resolve them.
Meela builds phone-based AI tools for older adults and their caregivers, addressing loneliness and caregiver burnout. They are backed by tier-one venture capital and live in senior living communities across the U.S., with a focus on scaling responsibly and improving the product in partnership with users.
Define and evolve Freshpaint’s implementation philosophy and service tiers.
Lead, mentor, and grow a high-performing team of Enterprise Implementation Engineers.
Act as executive sponsor for strategic or high-risk implementations.
Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). They have raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Own the end-to-end success of complex, multi-product customer implementations.
Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.
Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.
Become an expert on ClassDojo’s flagship app and implementation guidance.
Lead live demos and discovery calls for interested schools.
Facilitate live virtual professional development sessions that are relatable, clear, inspirational, professional, interactive and highly responsive to the audience
ClassDojo aims to provide every child with an education they love, starting with a communication network. Their flagship app connects K-12 teachers, children, and families globally and is used in over 95% of US schools, reaching over 45 million children in 180 countries, with around 200 employees.
Set and articulate the vision, especially around AI by defining, championing, and evangelizing the future direction.
Drive strategy and execution through creating a roadmap, breaking down the vision into actionable steps, and delivering across 5+ engineering teams.
Deliver tangible impact executing with urgency, ensuring we innovate rapidly and exceeding business goals.
Yelp empowers millions of small and local businesses to manage their online presence and connect with customers. They offer unique tools and insights designed specifically to help them grow, and their Product and Engineering teams work closely with local businesses to understand their needs and deliver innovative solutions that drive success.
Supports change across RISE implementation workstreams, including impact assessments, stakeholder engagement, and adoption tracking.
Supports stakeholder engagement through outreach, gathers feedback, and applies sentiment analysis to assess readiness and adoption.
Collaborates with program leadership, project managers, and workstream leads to ensure alignment of messaging and change activities.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, they support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation and have 300+ employees nationwide.
Design and own a comprehensive internal communications roadmap.
Establish high-fidelity documentation standards and communication playbooks.
Partner with the Senior Director of External Communications.
HighLevel is an AI-powered, all-in-one white-label sales & marketing platform. They empower agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth with over 1,500 team members across 15+ countries.
Conduct and synthesize organizational change readiness assessments, incorporating leadership and staff perspectives.
Develop resistance management strategies, escalation paths, and mitigation plans
Support leadership alignment and readiness for system, policy, and process changes
BerryDunn helps businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of its people, clients, and communities.
Manage a team of PLMs, helping them sharpen their facilitation skills.
Oversee the design, build, and iteration of new and existing Professional Learning content.
Manage external Professional Learning partners by forecasting, budgeting, and building relationships.
Newsela takes real-world content from trusted sources and makes it instruction-ready for K-12 classrooms, with texts published at five reading levels. Over 3.3 million teachers and 40 million students have registered with Newsela.
Translate client needs and business goals into learning strategies.
Build clear learning outcomes and facilitator guides.
Design assessments and project-based evaluation approaches.
ALX Africa, a non-profit organisation under the ALX Foundation, aims to unlock the potential of Africa's digital future. They bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders, now operating independently from Sand Tech Holdings with hubs in 8 cities across Africa.
Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.
Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.
Partner with leaders and managers across the company on key personnel decisions and challenges.
Conduct quarterly departmental “audits” that dive deep into each team and use these findings to create strategic and impactful changes.
Own and execute initiatives that have team-wide or organizational-wide impact, such as running point on a new system implementation.
Clipboard Health's app-based marketplace connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent, dramatically improving lives. They are a fast-growing Series C marketplace with a global, remote team of 1,000+ people.
Translate complex customer business process challenges into innovative, high-impact AI solutions.
Operate at the intersection of Customer Success, Product Management, and Engineering.
Influence product evolution by ensuring learnings are folded back into the core platform.
Moveworks was founded in San Diego, California in 2004. Moveworks is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500, by seamlessly connecting people, systems, and processes.
Be fully accountable for your initiative's outcomes.
Own the product strategy, technical strategy, and delivery.
Translate high-level goals into concrete work streams with clear milestones and metrics that connect operational progress to financial impact.
Clover Health is reinventing health insurance by combining data with human empathy to keep members healthier. They've created custom software and analytics to empower their clinical staff to intervene and provide personalized care.
Own a cohesive innovation agenda aligned to Mercury’s business strategy and People Team roadmap.
Act as People Team and cross-functional sponsor for AI, identifying and prioritizing use cases that boost productivity, decision quality, and experience.
Lead end-to-end reviews of critical cross-functional processes: map current state, identify pain points, and design streamlined future states
Mercury is redefining how high-performing teams work in a fintech environment by leveraging AI, async collaboration, knowledge-led practices, and thoughtful org design. They are one team with a common goal to help others and embrace the strengths and values of each team member.
Manage and execute end-to-end implementations for mid-market and smaller enterprise customers.
Develop and implement strategies that enhance customer experience and expedite time to value.
Foster strong relationships with customers through effective communication and support.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.