Owns client relationships and coordinates communication, action items, and follow-up to ensure commitments are completed.
Collaborates with consulting, product, data, clinical, and finance teams to align client needs and monitor project plans and account obligations.
Supports renewal planning, platform adoption, and client satisfaction while identifying risks and opportunities for growth.
PSG is a drug management solutions company that helps clients navigate complex pharmacy challenges with leading intelligence and technologies, saving billions of dollars annually. As part of EPIC, it fosters a collaborative culture with employee resource groups, charitable initiatives, and a focus on professional development.
Lead and develop a team of Client Executives managing strategic relationships, contract economics, and renewals for high-value health plan clients.
Drive consultant and broker relations to influence retention, renewal, and growth through proactive engagement and education.
Own retention, renewal, and expansion performance for the strategic book of business, including cross-functional escalation and process development.
AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. They are committed to making pharmacy benefits easy to understand and access, while fostering a culture where people thrive because the team's success drives business success.
Support sales operations, onboarding clients, managing accounts, and preparing quotes.
Partner with Account Executives, clients, and internal teams to ensure accurate, on-time order fulfillment.
Act as a trusted advisor and client advocate to build long-term relationships and improve customer experience.
Myriad360 is a technology solutions company focused on delivering exceptional customer experiences through sales operations and account management. It fosters a culture built on core values like 'We Before Me' and 'Own It,' and is consistently recognized as a best place to work with a transparent, inclusive environment.
Lead a portfolio of pharma accounts, driving retention, expansion, and revenue growth.
Manage and mentor a team of Client Services Managers, fostering a high-performance culture.
Partner with clients to understand brand strategies and deliver measurable ROI.
Impiricus is the first and only AI-powered HCP Engagement Engine, ethically connecting healthcare professionals to pharma resources. Founded by a physician and a pharma executive, the company is the fastest-growing in North America per Deloitte's 2025 Fast 500 list, guided by a council of 2000+ HCP advisors.
Manage a portfolio of 12-20 clients as a trusted advisor throughout the healthcare benefits lifecycle.
Drive client retention, revenue growth, and service excellence through strategic account planning and cross-functional collaboration.
Apply self-funded health plan and TPA expertise to deliver consultative solutions to senior stakeholders.
The company provides third-party administration and healthcare benefits solutions for self-funded health plans. It fosters an inclusive, purpose-driven culture focused on teamwork, professional growth, and service excellence.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Manage day-to-day client relationships as the primary point of contact, ensuring strong communication and alignment.
Apply healthcare payer and program integrity expertise to help clients maximize value from Alivia's analytics solutions.
Drive account growth, implementation leadership, and cross-functional collaboration with internal teams.
Alivia Analytics brings together technology, data, and healthcare expertise to help organizations solve complex challenges and make smarter decisions. The company is built around collaboration and innovation, backed by healthcare-focused private equity firms, and offers a collaborative, inclusive work environment.
Support Account Executives by taking on administrative and transactional responsibilities to increase team efficiency.
Manage smaller revenue-generating clients, building hands-on account management experience and ownership.
Improve Salesforce data quality, create reporting, and develop knowledge of PHM's business in a growing, evolving role.
Private Health Management guides patients and families through the complexity of serious medical care as an independent advocate and trusted partner. It is a remote company with employees across the United States, offering a fast-moving, collaborative environment focused on delivering measurably better health outcomes.
Own engagement health across the full KitCheck customer base, monitoring portfolio performance and directing interventions for at-risk accounts.
Define and maintain the KitCheck engagement scorecard, publish executive summaries, and provide regular account-level updates to CSMs.
Act as a pharmacy operations SME, enabling CSMs, sales, and customers through playbooks, webinars, and proactive account support.
Bluesight creates healthcare information technology solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacies, and pharmaceutical manufacturers. It is a high-growth company with a start-up vibe and over 3,000 customers using its proven solutions.
Serve as primary client point of contact and team leader, ensuring client satisfaction and project success.
Oversee project management, including budgets, scopes, and timelines, while mentoring junior account team members.
Identify organic growth opportunities and collaborate with strategy and client services on business development.
Precision AQ is the top payer marketing agency in the country, partnering with global pharmaceutical and life sciences companies to make medicines accessible and affordable. The company offers opportunities for learning, mentorship, and working on cross-functional project teams with advancement potential.
Provide outstanding customer service and support operational execution to ensure service levels achieved.
Manage customer account activity including order fulfillment, backorders, and resolving questions.
Collaborate cross-functionally with Commercial, Finance, Supply Chain, and Operations teams.
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical products, and a provider of performance data for healthcare facilities. With over 50 years of history, it operates globally and aims to address healthcare challenges.
Serve as the primary client contact for pharmaceutical clients, delivering strategic publications programs.
Manage project plans, budgets, and financial tracking while partnering with scientific and editorial teams.
Support account growth, proposal development, and mentor junior team members to ensure quality standards.
Nucleus Global is a global leader in medical communications with locations across Europe, US, and APAC, serving a portfolio of 90-plus clients as part of the Inizio Medical group. The company is known for its friendly, informal work environment and offers flexible working, career development, and opportunities to transfer skills globally.
Own benefits scheme setup, renewals, and policy events from start to resolution.
Build and maintain insurer relationships to ensure accurate and timely outcomes.
Handle complex cases with accountability and clear communication.
Kota is a regulated, multi-country business that provides operations and benefits services. The company has around 100 employees in a growing, owner-driven culture.
Act as the Operations point of contact for regional client health, driving wellness plans with cross-functional teams.
Lead end-to-end resolution of client operational requests, including database and product coding updates, and data quality issues.
Represent Operations in client meetings, collaborating with Commercial teams to present materials and build trust.
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. It is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
Build trusted executive relationships and drive adoption across complex enterprise accounts.
Lead renewals, expansions, and cross-functional partnerships to deliver measurable client outcomes.
Provide data-driven strategic consulting and executive business reviews for large organizations.
Twin Health uses AI Digital Twin technology to reverse chronic metabolic diseases like type 2 diabetes and obesity. With over $100 million raised and recognition as a top workplace, their passionate team is scaling rapidly across the U.S. and globally.
Manage existing client accounts, ensuring satisfaction and strategic account growth.
Generate referrals and lead RFP processes from start to finish.
Collaborate with internal teams and achieve individual performance targets.
The Medicus Firm is a national healthcare recruitment firm specializing in physician recruitment for hospitals and employers across the US. It is one of the largest physician recruitment companies in the country, known for a collaborative culture.
Serve as the primary day-to-day contact for clinic and health system customers after go-live, driving enrollment, adoption, and satisfaction.
Build repeatable onboarding processes, documentation, and a customer knowledge base to move from firefighting to proactive success.
Track account health, run satisfaction surveys, and route technical issues to Engineering and IT for permanent fixes.
RhythmScience is revolutionizing virtual cardiac care by developing advanced remote monitoring solutions for hypertension, heart failure, and rhythm management. The company fosters an inclusive, collaborative culture and is committed to improving patient outcomes through cutting-edge healthcare technology.
Own the client relationship as the primary point of contact for a portfolio of accounts.
Develop account strategies and identify growth opportunities in collaboration with Customer Success.
Guide clients through onboarding, business reviews, and renewals to drive retention and expansion.
PeopleJoy provides education assistance benefits to help employers attract and retain talent. The company has a diverse culture united by a shared drive to help others and improve lives.
Manage day-to-day client relationships as the primary point of contact for assigned employer clients.
Lead client-specific projects and initiatives, coordinating cross-functional resources for successful delivery.
Maintain deep understanding of self-funded health plan benefits and regulatory requirements like ACA, ERISA.
XO Health is the first health plan designed by and for self-insured employers, delivering a more unified health experience. Founded in 2022, the company is growing a multi-disciplinary team of diverse and digitally empowered employees.
Act as the primary post-sale point of contact, building and maintaining strong, long-term client partnerships.
Lead post-sale implementation by defining business needs, configuring recommendations, and establishing ROI metrics.
Analyze client dashboards for usability and model performance insights, collaborating with Sales, Product, Data Science, and Engineering.
Gradient AI provides AI-powered SaaS solutions for the group health and P&C insurance industry, helping insurers predict risk and automate underwriting and claims. Founded in 2018, the company is scaling fast with $56M in Series C funding and a fun, team-oriented startup culture.