Source Job

$117,000–$153,000/mo
Philippines

  • Own and manage the end-to-end training strategy for Sales and Customer Service teams
  • Design, implement, and continuously improve structured onboarding programs
  • Partner with cross-functional leaders to align training with tools, processes, and performance goals

CRM Sales Customer Service Training E-commerce

20 jobs similar to Training Manager (Sales & Customer Service)

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US

  • Design, deliver, and optimize a scalable learning curriculum for all sales functions.
  • Conduct assessments to identify knowledge gaps, ensuring training initiatives are linked to business outcomes.
  • Conceptualize and develop blended learning assets, including e-learning modules, videos, and live workshops.

Vonage is a global cloud communications leader helping brands accelerate digital transformation through unified communications, contact center solutions, and communications APIs. They are an innovative company where talent can further help brands like Airbnb, Viber, WhatsApp, and Snapchat.

North America Canada

  • Deliver high-impact sales training sessions that teach sellers how to win in complex enterprise deals.
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ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

LATAM

  • Handle order entry and resolution with precision and professionalism.
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1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. They specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

$146,500–$190,000/yr
US Unlimited PTO

  • Support New-Hire training programs and curriculum.
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Replimune is dedicated to revolutionizing cancer treatment with innovative therapies designed to activate a powerful and durable full-body anti-tumor response. They foster an innovative and collaborative culture with a competitive total rewards program, providing employees opportunities to contribute to meaningful work.

US Canada

  • Help set the strategy for the onboarding and training of the salesforce and customer facing teams that will scale with our business
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EvenUp is dedicated to closing the justice gap using technology and AI, empowering personal injury lawyers and victims. It is a rapidly growing vertical SaaS company backed by top VCs, seeking driven and collaborative individuals to join their team.

$21,216–$21,216/hr
LATAM

  • Deliver classroom and/or virtual training for inbound customer support agents.
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1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions. They connect companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

$91,399–$107,528/yr
Europe

  • Design and implement a structured onboarding program for internal CX agents and BPO partners across international markets.
  • Own a centralized, scalable Knowledge Management system including Help Center content, internal SOPs, macros, and workflows.
  • Design and operate a robust QA framework across all channels and regions.

Grüns believes that foundational nutrition should be simple and convenient for everyone and are dedicated to bringing comprehensive and real nutrition through their gummies, formulated from 60 nutrient-dense and whole-food ingredients. They operate in a fully remote, high-trust environment and come together bi-annually for off-sites to connect IRL.

Philippines

  • Manage inbound and outbound calls effectively.
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Europe 5w PTO

  • Design and implement a winning structure for onboarding and continuous learning within this new function: Sales Enablement.
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US Global 4w PTO

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Foundry for Good builds businesses that do good. Across their family of brands, they support nonprofits, trade associations, and mission-driven organizations with innovative software, impactful marketing strategies, and tools that empower positive change. They are a 100% self-funded company.

$82,000–$93,000/yr
US Unlimited PTO

  • Independently deliver live customer training sessions, webinars, and onboarding workshops.
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SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. They are entering an exciting phase of accelerated growth after doubling their customer base over the past year; SewerAI is an Equal Opportunity Employer committed to providing a workplace free from discrimination.

UK

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  • Assist in the execution of new hire onboarding programs, ensuring seamless access to training materials and certifications.
  • Track and report on enablement metrics, helping refine enablement programs over time.

Saviynt's AI-powered identity platform manages and governs human and non-human access to applications, data, and business processes. They are recognized as the leader in identity security, protecting world’s leading brands, Fortune 500 companies and government institutions.

$115,000–$115,000/yr
US

  • Develop enablement content, curriculum and tools that align with sales methodology and buyer journey.
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  • Create practical enablement assets including job aids, call scripts, objection handling guides, and competitive battle cards.

Dragos is dedicated to arming customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible and is the market leader in ICS/OT Cybersecurity. They're a remote-first culture with operations in North America, Europe, the Middle East, and APAC.

$75,000–$100,000/yr
US

  • Manage US Learning Series and develop Pre, During and Post education programs.
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Domino’s Pizza is a reshaped, reenergized brand of honesty, transparency and accountability, offering craveable food. As a technology leader, they are consistently one of the top five companies in online transactions, with 65% of U.S. sales through digital channels.

Philippines

  • Respond to customer queries via phone, email or chat.
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A-TSP provides customer support. I am unable to find detail on the size of the company, number of employees, or company culture.

$142,800–$193,200/yr
US

  • Analyze commercial performance data and identify areas where training can improve results.
  • Assist with design and development of training programs tailored to specific commercial team needs and objectives.
  • Facilitate training sessions (in-person, virtual, or online) and deliver training materials.

10x Genomics is committed to accelerating the understanding of biology. We enable scientists to advance their research, allowing them to address scientific questions. Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment.

$140,000–$170,000/yr
US 3w PTO

  • Build and maintain dashboards, KPIs, and automated reporting.
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Local Infusion is a venture-backed healthcare company that is shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. They have locations in multiple states and strive to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes through patient-centered design and a people-first team culture.

$75,000–$85,000/yr
US

  • Lead customer implementation from contract to adoption.
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12twenty is a platform connecting employers with early career professionals. They connect students, schools, and employers, fueling their own growth with a passion for continuous improvement and a supportive team culture.

Global

  • Develop and execute a global training and enablement strategy.
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