Pro actively working to progress referencing applications ensuring reports are generated for our customers in line with our KPI measurements
Helping tenants to get their dream home through meeting and exceeding targets.
Professionally supporting our customers with high levels of accuracy (this is super important) with great care and diligence via phone, live chat and email.
Provide day-to-day back-office operational support.
Manage and maintain outreach campaigns across sales engagement and automation platforms.
Prepare Visual Resumes for shortlisted candidates by gathering candidate information.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to assist clients in improving business efficiency and enhancing service delivery by matching them with qualified contractors.
Making energy easy, helping customers understand bills and tariffs.
Solving problems like billing queries and meter issues quickly.
Handling queries from start to finish without transfers.
Octopus Energy is a company that provides 100% renewable electricity and gas to homes across the UK. They are known for their excellent customer service and commitment to sustainability.
Review applications and help identify candidates who may be a strong fit.
Help ensure hiring managers spend time with candidates who are well matched to the role.
Communicate clearly and confidently with applicants and internal stakeholders.
Reachdesk is a SaaS global gifting and swag platform that helps B2B companies create meaningful connections. They are trusted by many recognized names in technology and SaaS, and they have hubs in New York, London, and Lisbon.
Assist 1099 service partners with onboarding and account management.
Monitor service dashboards and proactively reach out for real-time support.
Respond to delivery partner inquiries on Gladly via phone, e-mail, and text.
Fetch redefines multifamily living through package delivery, valet trash, Fetch Market, and Fetch Storage. They combine logistics, technology, and hospitality to shape the future of multifamily living and are operating nationwide with rapid growth ahead.
Provide exceptional and timely inbound customer support via phone and email
Consult and educate our customers to provide value, resolve their business needs, and retain their business
Become an expert in the Yelp Restaurant SaaS product suite and adapt product recommendations quickly to suit client needs
Yelp's mission is to connect people with great local businesses. Yelp Restaurants division is growing and is a true startup environment where you can make an impact and contribute directly to their strategy.
Provide clear, kind, and empathetic answers to customer requests via email, chat, and phones.
Understand core functions of assigned products and meet or exceed production targets set by manager.
Contribute to documentation improvements by suggesting edits or additions, modeling company and team values.
Planning Center, established in 2006, supports over 90,000 churches worldwide, offering web and mobile products to facilitate communication, organization, and event coordination. Being an independent and debt-free company, they foster a remote work environment with tools like Asana, Slack, Notion, and Zoom, gathering thrice annually in Carlsbad, CA to strengthen team relations.
Guide current and prospective members through their care journey.
Answer questions about program offerings, eligibility, enrollment, and billing.
Directly shape the member experience and strengthen trust in the platform.
Hinge Health uses technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions. They are the preferred partner to 50+ health plans, PBMs and other ecosystem partners, available to over 20 million people across more than 2,550 employers.
Interact directly with owners and guests to discover their needs and provide answers and solutions.
Advise customers on Evolve and distribution site processes and policies.
Support owners and service partner requests, including cancellations, booking adjustments, and listing and account updates.
Evolve's mission is to make vacation rentals easy for everyone. Their high-performing, customer-obsessed team runs on curiosity, communication, and accountability to create exceptional experiences for owners and guests.
Engaging with professionals interested in growth programs.
Managing communication and follow-up using digital tools.
Organizing and tracking daily workflow using structured systems.
Brightside Collective partners with an established global organization in the field of professional and personal growth. They operate in over 100 countries and are focused on helping individuals develop clarity, direction, and professional capability.
Responsible for handling technical and non-technical customer queries via telephone, chat, email and online forms within established response times.
Proactively support users of the ExamSoft and ProctorExam products ensuring problem resolution, system access, optimal system performance, and overall customer happiness.
Become a Subject Matter Expert on all ExamSoft and ProctorExam products and services.
Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They are a global organization with team members in over 35 countries and experience a remote-first culture.
Ensure the success of Front customers by delivering timely, effective assistance during EMEA hours
Work the day‑to‑day support queues across email and live chat with a focus on resolution quality and speed
Become an expert on Front’s product, features, and common workflows
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms.
Utilize active listening and written communication skills to interact with and support patients.
Manage all care coordination needs, including assisting with platform sign up and troubleshooting technical issues.
Conduct a clinical needs assessment to develop a plan of action for each member and refer to appropriate care.
Spring Health is revolutionizing mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and provide care for 10 million people; their valuation has reached $3.3 billion dollars.
Responsible for solving tickets per week across various Remote verticals.
Maintain productivity standards, while ensuring high attention to detail with a healthy obsession with the customer journey and customer advocacy.
Respond within agreed Service Level time to standard tickets via email and live messaging across all verticals.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. With their core values at heart and a future-focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.
First point of contact for incoming customer service, Customer Portal, and travel health calls
Review and process all inquiries/issues from patients and employers
Communicate with employers for account verification for customer portal and eScreen’s Extranet issues
Concentra operates medical centers providing occupational health, urgent care, and other healthcare services to employers and patients. Concentra is an equal opportunity employer who values discretion and secure information management.
Communicate with our members via phone and email, exhibiting care in every interaction
Listen to our members, providing empathy and solutions to their unique needs
Accurately document Member interactions and activity
Achieve is a leading digital personal finance company that provides innovative, personalized financial solutions to help people move from struggling to thriving. They have over 3,000 employees in mostly hybrid and work-from-home roles across the United States.
Manage inbound customer calls, providing expert guidance through the loan application process.
Make outbound calls to customers to encourage the completion of loan applications as necessary.
Deliver exceptional customer service through clear, professional, and effective verbal and written communication.
Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered Colossus™ platform. They serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions, and they maintain an environment of inclusion and culture where their employees can thrive.
Assist customers with onboarding and setup to ensure a smooth experience
Resolve customer issues and support requests via email, phone, and chat
Manage and prioritize incoming support tickets
LightSource is the next-generation operating system for Procurement. They build SaaS software for procurement managers helping them find vendors, manage negotiations, and buy intelligently. The team is small, ambitious, and loves tackling complex problems while learning quickly; they value ownership, direct feedback and continuous learning.
Serve as an empathetic first point of contact managing queries across multiple channels.
Deliver virtual 1:1 Care Advocate sessions providing personalised guidance on health concerns.
Provide virtual, text-based 1:1 coaching supporting lifestyle and behaviour change.
Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support. Their platform brings together care navigation, a specialist online menopause clinic, and a contraception and reproductive health resource.