Source Job

Global 4w PTO

  • Take ownership of an AI support agent, optimizing resolution rates, accuracy, and customer satisfaction.
  • Analyze performance data to identify root causes and test enhancements before implementation.
  • Collaborate cross-functionally to refine AI workflows, improve human handoffs, and expand AI capabilities.

AI Data Analysis Customer Support Communication

20 jobs similar to AI Support Operations Specialist

Jobs ranked by similarity.

$9,600–$14,400/yr
Global

  • Provide sales support by managing lead pipelines, drafting recaps, and preparing executive briefs.
  • Own calendar and appointment management, confirming bookings and reducing no-shows.
  • Oversee AI tools and workflows, coordinate operations, and support client communication.

A founder-led paid social agency helping home-service and wellness businesses grow through Meta advertising, with full-funnel attribution and AI-powered operations. A lean, agile team that values coachability, a good attitude, and hard work, with plans to scale and launch a new VA staffing offer.

$18,750–$22,500/yr
Europe

  • Serve as first-line partner support for onboarding, portal access, deal registration, and program policies.
  • Build and maintain AI agents, self-service resources, and dashboards to improve the partner experience.
  • Triage complex issues, ensure resolution, and recommend process improvements based on support data.

Hyland is a content services platform provider delivering enterprise intelligence and automation through its Content Innovation Cloud. With nearly 4,000 employees, it fosters an employee-centric culture that values diverse viewpoints, wellbeing, and community impact.

US

  • Own scheduled calls that guide customers through setting up payroll accounts from first question to live.
  • Respond to posts in our Facebook community group as GlossGenius, with a professional, helpful tone that reflects our brand voice.
  • Use AI to build, not just work: turn repeated customer questions into AI-assisted macros, Help Center articles, and workflows.

Genius AI builds technology to help local businesses run themselves, automating admin work like booking, marketing, client management, and finances. It is a high-growth company whose products have saved businesses 106M in admin hours, earned $2.0B in additional revenue, and facilitated more than 624M client touch points.

US

  • Own and execute a prioritized product roadmap for AI-powered customer experiences.
  • Translate business challenges into clear problem statements and product requirements.
  • Partner with engineering, UX, data, and business teams to launch and iterate AI solutions.

This company develops AI-powered digital customer experiences. It values collaboration, innovation, and data-driven decision-making.

Italy

  • Manage inbound inquiries, CRM records, and financial documents.
  • Coordinate schedules, follow-ups, and deal-flow operations.
  • Use AI tools to improve workflows and support scalable growth.

This role is posted on behalf of a partner company in the operations and investment sector. The company operates as a fully remote team, focusing on building scalable systems with a culture of autonomy and professionalism.

Global

  • Respond to customer inquiries via email and callbacks, taking ownership through resolution or escalation.
  • Classify issues by severity, resolve with knowledge base resources, and escalate complex cases.
  • Cross-train across Operations and maintain a strong understanding of products and mission.

Possible builds affordable credit products that improve financial health and help people stay out of debt. Founded in 2017, we are a fully distributed company with a global workforce and over 100,000 App Store reviews.

UK

  • Own day-to-day relationships with UK-based customers as the primary point of contact for onboarding, setup, and support.
  • Guide clients through onboarding and early use-case design, ensuring they get real value from the platform.
  • Coordinate with US product and engineering teams on feedback, account health, and timezone handoffs.

Farsight is an agentic AI platform for financial services that helps investment banks and private equity firms automate complex workflows. The company is partnered with S&P Global and has a team from Evercore, General Atlantic, Amazon, and Hugging Face.

India

  • Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
  • Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
  • Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.

The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.

Ireland

  • Own relationships with a dedicated portfolio of premium users, delivering personalized support across email, live chat, and phone.
  • Use AI-powered tools and automation to streamline routine tasks and focus on meaningful customer relationships.
  • Act as the voice of the customer by sharing insights with internal teams and proactively driving customer retention.

The company builds social discovery platforms used by millions of people worldwide. It is a global, fully remote team with a fast-paced, performance-driven culture.

$165,000–$215,000/yr
US Unlimited PTO

  • Manage a portfolio of commercial and digital native accounts, owning account plans, touchpoints, usage monitoring, QBRs, and renewals.
  • Conduct discovery with customers' AI/ML teams, demonstrate Arize's platform, and propose tailored solutions.
  • Collaborate with technical teams and executives to drive adoption, convert pilots into deployments, and advocate for customer needs.

Arize AI is the leading AI and agent engineering observability and evaluation platform, helping teams monitor, troubleshoot, and optimize AI systems in production. They serve 150+ leading enterprises and Fortune 500 companies, and are a remote-first company focused on making AI work for people.

$167,450–$241,080/yr
US Unlimited PTO

  • Lead the Customer and Technical Support teams, owning strategy, headcount, and budget for the support function.
  • Drive AI-enabled support to make operations more efficient while maintaining an exceptional human-centered experience.
  • Partner with Product and Engineering to build AI-powered support capabilities specific to healthcare.

Abridge is an AI-powered healthcare platform that turns patient-clinician conversations into structured clinical notes in real-time. We are a growing team of MDs, AI scientists, engineers, and creatives empowering people to make care make more sense.

US 5w PTO

  • Own end-to-end onboarding, integration, launch, and ongoing success management for B2B customers.
  • Manage customer relationships, collaborate with sales, and use AI to automate workflows and improve response times.
  • Build scalable CS processes, analyze performance data, and drive engagement and customer outcomes.

They provide a B2B loyalty and partner platform, helping businesses maximize value through AI-powered customer success workflows. The company is a growing international startup with an AI-first culture, seeking its first dedicated customer success hire.

$95,000–$105,000/yr
Americas Unlimited PTO 12w maternity 12w paternity

  • Review account activity and make informed decisions using AI-assisted analysis, balancing risk and customer needs.
  • Identify suspicious activity and fraud patterns while learning regulatory requirements and using AI tools.
  • Suggest process improvements, document findings, and collaborate cross-functionally to support scalable growth.

Tremendous is a global payout platform that enables businesses to send thousands of payments anywhere, for free. Trusted by 20,000 organizations, the company is profitable, fully remote, and maintains a high employee NPS.

Global

  • Handle client calls, onboarding sessions, and discussions to understand requirements and provide practical solutions.
  • Work with CRM platforms like HubSpot, Apollo, and Aircall to support setups, integrations, and workflow improvements.
  • Explore AI tools and automation to improve efficiency, troubleshoot issues, and deliver innovative solutions.

INSIDEA is a fully remote organization delivering digital marketing and HubSpot solutions, helping brands enhance their online presence and drive measurable growth. The company is a Top 10 Elite HubSpot Solutions Partner and hires top talent from across the globe.

Global

  • Audit multi-turn conversational UX to ensure AI maintains state and provides concise, actionable answers.
  • Analyze AI trust calibration to reduce overconfidence or over-caution in responses.
  • Develop personas and evaluate accessibility to make AI tone-aligned and truly global.

TELUS Digital builds intuitive AI by refining human-AI interaction and user experience. It leverages a global AI community of over one million contributors to train and improve AI models for major brands.

$90,000–$100,000/yr
US Unlimited PTO

  • Manage a portfolio of enterprise clients as the main point of contact, driving retention and adoption.
  • Analyze account data and use AI tools to automate workflows and produce client-ready content.
  • Partner with Sales to onboard clients, expand program coverage, and resolve issues quickly.

BlackCloak protects corporate executives and high-profile individuals from cyber threats, privacy leaks, and identity theft in their personal lives. It is a fast-growing, fully remote company with an impressive base of Fortune 500 clients.

$60,000–$75,000/yr
Canada Unlimited PTO

  • Drive adoption of AI agent-based workflows across customer accounts, guiding customers from manual processes to autonomous execution.
  • Lead customer engagements including discovery sessions, workshops, webinars, and value realization reviews to achieve measurable outcomes.
  • Collaborate with Customer Success, Product, Sales, and Delivery teams to develop adoption frameworks and enablement resources.

This role is listed by Jobgether on behalf of a partner company specializing in AI-powered workflow adoption. The company offers a collaborative, cross-functional environment with distributed teams and a focus on customer success.

USA Canada Unlimited PTO

  • Own daily operations for a Customer Support team across Phone, Email, Live Chat, and SMS, including coverage, queue health, and case quality.
  • Lead, coach, and develop Support Specialists through 1:1s, real-time coaching, and performance reviews, while serving as final escalation point.
  • Partner with leadership across Support, Product, and Engineering to improve tooling, routing, and processes, and drive team KPIs with data.

Wrapbook is an AI platform for production finance that helps teams manage payroll, spend, and accounting for film, TV, and commercials. Trusted by major studios and backed by leading investors, the company has a team of 350+.

Australia Ireland New Zealand UK United States Canada

  • Create and answer questions to train AI models.
  • Review, analyze, and rank AI-models' chains of thought for correctness and approach.
  • Provide clear, constructive feedback to improve AI-generated responses.

This enterprise client partners with innovative companies to improve their AI models. They offer flexible, remote work for English speakers, with no AI or technical background required.

India Philippines

  • Own data quality, campaign attribution, and BDR operations across HubSpot and Salesforce.
  • Build AI-powered workflows and automations to eliminate manual, repetitive marketing tasks.
  • Support BDR teams with reporting, list building, and AI tools like Clay and Outreach.

Frontier helps companies grow cross-functional teams abroad by hiring and placing top talent into great companies. Part of Fresh Prints, a fully remote 150-person company, Frontier fosters a culture of autonomy and growth.