Own and manage customer tickets from intake to resolution or escalation.
Troubleshoot customer-reported issues directly, resolving what you can without waiting.
Communicate proactively, flagging blockers and risks before they become problems.
GridUnity is the industry leader in interconnection life cycle management, delivering cutting-edge software solutions that eliminate bottlenecks in the interconnection process. We are a lean, fast-moving team that values bold thinking, reliability, and continuous learning.
Drive operational excellence across utility-scale battery storage assets, developing scalable processes and systems.
Lead Sitetracker implementation and optimization for post-COD operations, translating complex requirements into workflows.
Apply AI tools to improve documentation, reporting, and process automation, while coordinating cross-functional teams.
We are a partner company specializing in utility-scale battery energy storage, driving operational excellence across a growing portfolio. We foster an inclusive, collaborative environment supporting professional growth and career development.
Manage customer data operations, including supplier list maintenance and data accuracy verification.
Deliver training sessions, host office hours, and handle platform support inquiries for APAC customers.
Support team workflow, including onboarding and supervising CS Support Ninjas, and assist with translation localization.
Worldly is an impact intelligence platform that provides ESG data to businesses on supply chain impacts. It is trusted by 40,000 global brands and operates as a public benefit corporation with a mission-aligned team.
Support manufacturing plants in energy management tools, reporting systems, and performance metrics.
Monitor and analyze energy performance data to identify trends, opportunities, and best practices.
Manage customer sustainability data requests and assist with carbon reduction initiatives and reporting.
O-I is a leading producer of glass bottles and jars worldwide, crafting sustainable glass packaging for food and beverage brands. With nearly 19,000 employees and operations across 18 countries, the company fosters a culture of innovation and commitment to sustainability.
Build, document, and improve SOPs to ensure they are adopted across teams.
Track projects, manage follow-ups, and coordinate with vendors and team members.
Handle reporting, QA dashboards, and data reconciliation for operational reports.
Yokly is a company that provides remote operations support. They are a growing organization with a focus on process documentation and team coordination, offering a supportive culture with benefits like HMO and PTO.
Support daily administrative and operational tasks
Maintain accurate records, spreadsheets, and company systems
Coordinate requests and follow up with internal teams
Bilgewater Group is a company focused on operational excellence and administrative support. We maintain a remote-first culture with an emphasis on organization, communication, and equal opportunity employment.
Learn the renewable energy development and execution process by working with Euclid’s team and customers on over 1GW of projects.
Design, from sketches through high-fidelity mock-ups, improvements to the Euclid platform.
Lead the design of new features beyond Euclid’s core platform based on significant demand from existing customers.
We empower renewable energy teams to accomplish in days what typically takes weeks. We are a remote-first, mission-driven team focused on building a workplace culture we are proud to be part of.
Support underwriting of renewable energy project finance and review project documentation.
Assist in due diligence efforts and maintain organized data rooms for compliance.
Collaborate with cross-functional teams and stay updated on industry trends.
Maxwell Power is transforming how renewable energy projects are financed across the United States. Our team is committed to operational excellence and innovation, fostering a collaborative, fast-paced environment as we grow.
Support project management by coordinating with stakeholders, tracking timelines, and maintaining documentation.
Develop targeted communications and materials such as memos, PowerPoints, fact sheets, and reports.
Assist with survey design, analysis, and meeting facilitation to drive organizational improvement.
ASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals. For over 30 years, ASI has transformed the way government does business, impacting over 70 government agencies across the civilian, defense, and intelligence communities, and fosters a culture of smart, curious, driven individuals.
Own CRM hygiene and pipeline reporting so the team can trust the numbers.
Administer and configure GTM tools (HubSpot, Apollo.io, Clay) to automate lead routing and enrichment workflows.
Support forecasting and maintain sales enablement materials like playbooks and battlecards.
Drivetrain is a financial planning and decision-making platform that helps companies scale predictably. Founded in 2021 by ex-Googlers, it is a remote-first, fast-growing startup backed by leading venture capital firms, fostering a culture of autonomy, transparency, and customer-centricity.
Build strategic relationships with customer technical leaders to maximize Smartsheet value.
Drive adoption of Smartsheet products by providing technical guidance and best practices.
Collaborate with internal teams to ensure successful delivery of services and identify growth opportunities.
Smartsheet provides a leading cloud-based platform for work execution, empowering organizations to plan, track, automate, and report on work at scale. Founded in 2005, the company has grown to serve millions of users worldwide, fostering a culture of innovation, collaboration, and equal opportunity.
Serve as the primary support contact for contracted customers, owning issues from intake to resolution through troubleshooting and documentation.
Investigate complex product issues, analyze data, and distinguish defects from configuration challenges.
Collaborate with Product, Engineering, and other teams to improve customer experience and product.
CivCheck is an AI-powered software solution serving government agencies and their communities. As a growing startup, it offers a remote-first culture with significant autonomy and cross-functional collaboration.
Develop and manage business intelligence reporting and analytics using Smartsheet.
Partner with senior leadership to define KPIs and create executive dashboards.
Integrate Smartsheet with Microsoft 365, CRM, and other systems, and train end users.
i2G Systems specializes in advanced physical electronic security and life safety solutions, including surveillance, access control, intrusion detection, and anti-drone technologies. The company is growing and values collaboration, innovation, and professional growth, with a focus on high-impact projects across critical infrastructure and more.
Support vacation rental back-end operations, administrative workflows, reservations support, maintenance coordination, and process execution.
Work confidently across systems such as Guesty, Breezeway, Google Sheets, and Notion.
Troubleshoot issues independently, manage spreadsheets, and maintain strong accuracy and organization.
Extenteam is an AI-driven operations platform for short-term rental property management, headquartered in Miami and founded in 2021. We handle guest communication and daily operational workflows for 80,000+ properties, pairing AI with a shared-services team of hospitality-trained specialists.
Monitor escalation queues to maintain data and functional integrity of the application.
Solve platform issues through technical troubleshooting and ensure clear documentation.
Partner with Product Managers, Designers, Engineers to communicate issues and insights.
Teikametrics is a company that provides an Artificial Retail Intelligence platform for optimizing retail on marketplaces like Amazon, Walmart, and TikTok. The company offers a remote-friendly environment with equity and benefits.
Deliver exceptional customer support to NHS customers via multiple channels, resolving issues and managing service requests.
Manage customer data quality, onboarding, and processing to ensure accuracy and compliance with platform requirements.
Collaborate with teams to deliver virtual training and enable customers to maximize value from the AdviseInc Platform.
We develop software that helps dispatch ambulances, support families, keep trains on the move, locate missing people, and test newborn hearing. With over 3,000 employees, we are part of global tech giant NEC Corporation and work with governments, hospitals, and public services to improve efficiency.
Manage and maintain ServiceTitan accounts, workflows, and operational processes for home service and business coaching operations.
Generate reports, track KPIs, and organize business data to support operational decision-making and leadership.
Identify inefficiencies, recommend improvements, and take ownership of projects to improve systems and client success.
Jobgether uses AI-powered matching to connect candidates with hiring companies, managing applications and shortlists. They specialize in streamlining recruitment through technology and data privacy compliance.
Be the first point of contact for customers, logging all interactions as support tickets.
Respond promptly and prioritize issues based on SLA and operational impact.
Resolve or route tickets and provide proactive updates to customers.
GovWorx helps public safety agencies tackle the loss of experience with its AI-powered platform, CommsCoach, which automates QA and training for emergency communications. They are a technology company focused on supporting 9-1-1 centers across the country.
Serve as the first point of technical ownership for customer-reported issues, triaging tickets from intake to closure while coordinating specialist teams as needed.
Diagnose and resolve issues through configuration changes, workarounds, and collaboration with customers, documenting knowledge for continuous improvement.
Maintain clear communication with customers and contribute to trend analysis and process enhancements to support product feedback.
Sapio Sciences accelerates scientific discovery with a unified lab informatics platform integrating ELN, LIMS, and data management. The company is a collaborative, inclusive team that values innovation and quality.
Support GTM operations by managing CRM data, pipeline reporting, and tool configuration for sales and marketing teams.
Analyze data, monitor metrics, and assist with forecasting to provide reliable insights for leadership decision-making.
Leverage AI and automation tools to streamline workflows and improve operational efficiency in a remote-first environment.
Jobgether uses AI-powered matching to connect candidates with job opportunities at partner companies. They operate as a remote-first platform with a small, focused team that emphasizes fairness and efficiency in hiring.