Lead complex operational projects from conception to completion, ensuring timely delivery and measurable impact.
Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation.
Develop and monitor key performance indicators (KPIs) and operational metrics to track progress and inform strategic decision-making.
Instructure believes in empowering people to grow and succeed by creating intuitive products for learning and personal development. They facilitate meaningful relationships and inspire people in education and careers, offering opportunities for smart, creative individuals to create awesome solutions.
Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
Leverage your operational expertise to identify opportunities for improved efficiency and automation.
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. They've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and are a Series D company with over $325m in funding.
Own and drive high-priority, cross-functional initiatives end-to-end, from scoping to delivery, while managing dependencies and timelines.
Structure ambiguous problems into clear analyses and action plans, building models and delivering actionable recommendations.
Help design and run the company's operating cadences, identify process gaps, and build lightweight systems to prevent problems.
TLDR is the largest network of tech newsletters in the world, covering topics like AI, software engineering, and cybersecurity, written by builders from top tech firms. The 26-person, full-time team includes alumni from major media brands like TikTok and Business Insider and operates as a bootstrapped, profitable startup.
Owning strategic and operational projects across the org.
Driving strategy to increase referral volume from health plan portals.
Defining the strategy and longer term vision, to pulling your own data and executing on the smallest details.
Rula is dedicated to treating the whole person and creating a world where mental health is embraced. They are a remote-first company hiring in most U.S. states and are passionate about making a positive impact in the field of mental healthcare.
Drive strategic initiatives and operational excellence.
Translate priorities into actionable plans and lead cross-functional initiatives.
Establish scalable processes that support growth and efficiency.
Jobgether is a platform that connects job seekers with employers using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Drive efficiency, cost, and quality improvements across the delivery team.
Ensure Flock has the operational processes in place to scale rapidly.
Tackle complex operational problems.
Flock is a safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. They are a high-performance, low-ego team driven by urgency, collaboration, and bold thinking, scaling intentionally and seeking top talent.
Design and build foundations for initiatives within the Clinical Operations function.
Collaborate cross-functionally to build scalable products and processes.
Assess and analyze data to develop strategies for accelerating progress.
Headway's mission is to build a new mental healthcare system accessible to everyone. They are a Series D company with over $325m in funding and have grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states.
Lead and execute strategic and operational initiatives across key markets.
Design, implement, and optimize scalable processes to support rapid growth.
Identify operational inefficiencies and drive continuous improvement.
Yuno is building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts, their technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.
Design and maintain scalable systems across tools such as Notion, Airtable, and Google Workspace.
Evaluate, select, and implement SaaS and AI tools and lead integrations and workflow design that materially improve efficiency.
Build SOPs, playbooks, and internal systems from scratch, standardize processes and ensure documentation is actually used.
Outcapped is an operations agency that frees mission-driven founders from back-office work. They are building a platform with a library of vetted SOPs and an AI-powered workflow builder to standardize and automate finance, HR, legal, and IT tasks. They aim to build reliable, repeatable systems.
Lead, develop, and grow a team of Product Operations Managers across varying levels.
Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms.
Drive cross-functional alignment between product, engineering, design, GTM, and finance.
Smartsheet has helped people and teams achieve–well, anything for over 20 years. From seamless work management to smart, scalable solutions, they’ve always worked with flow and build tools that empower teams to automate the manual, uncover insights, and scale smarter.
Partner with Product, Marketing, Sales, and Operations to create scalable processes for customer adoption and growth.
Partnering with Customer Success Leadership, you'll lead key initiatives, oversee critical operations, and find ways to improve outcomes at scale.
Reporting to the Director of Revenue Operations, you'll combine strategy and execution to build reliable processes, deliver insights, and implement systems for the Customer Success team.
Versapay turns accounts receivable (AR) into a competitive advantage. They automate accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Lead Enterprise Strategy & Planning: Own the annual strategy and planning cycle — from long-range vision to yearly investment allocation.
Drive Strategic Execution: Govern the company’s OKR and business review process to ensure accountability and measurable progress toward strategy.
Oversee Strategic Initiative Portfolio: Manage cross-functional initiatives that advance Instructure’s strategic priorities; align resources and resolve execution bottlenecks.
Instructure aims to empower individuals through intuitive products that simplify learning and development, foster connections, and inspire advancement in education and careers. They foster a culture where smart, creative, and passionate people have opportunities to innovate.
Support development and execution of Willow’s long-term strategic plan
Develop and maintain reports and dashboards to track performance across Willow’s key performance indicators (KPIs)
Prepare presentations for leadership, investors, and Board of Directors
Willow Health is a behavioral health company that is backed by Andreessen Horowitz (a16z), Seae Ventures and Emerson Collection. They are dedicated to transforming the lives of individuals experiencing mental health crises by providing innovative, personalized care programs accessible from the comfort of home.
Lead ops, Customer Success, and back office teams end-to-end
Standardize processes across teams and vendors
Drive automation (AI tools, fewer manual tasks)
Urrly is a PE-backed, multi-product training platform. They use AI to review every application against the same clear requirements for the role, evaluated on job-related factors like skills, certifications, and experience.
Drive Internal Automation & Efficiency: Work directly with teams to surface opportunities and deploy solutions, evaluating AI tools.
Build Reporting & Analytics Infrastructure: Own key metrics, deliver weekly reports, run analyses, and surface risks.
QA New Product Features: Test features, catch issues early, and close the feedback loop with product and engineering.
Ascertain is building AI agents to automate administrative work for care teams, saving hundreds of staff hours weekly. They are backed by Northwell Health and Deerfield Management and aim to restore time, trust, and focus to healthcare professionals.
Build, test, and deploy AI‑powered workflows that improve speed, quality, and consistency across commercial, marketing, and operational teams
Own Salesforce hygiene, reporting, and pipeline visibility to support high‑value payer and provider deals
Prepare Board materials, leadership updates, and quarterly business reviews — pulling data, building slides, and synthesizing insights
Clarify is an AI‑first healthcare technology company undergoing an exciting commercial transformation. They value a happy, diverse, and impact-driven team to transform healthcare through higher-value care.
Build and manage operational processes across the CVT team.
Identify and eliminate process bottlenecks across the customer lifecycle.
Own dashboards and reporting cadences for team performance and customer outcomes.
Halcyon is an adaptive security platform that combines advanced prevention engines and AI to stop ransomware. They were formed in 2021 by cyber industry veterans and offer a remote-native, distributed global team with great talent anywhere.
Develop and implement revenue operations strategies to optimize sales processes and drive efficiency across the organization.
Analyze sales data and performance metrics to provide insights and recommendations for revenue growth.
Collaborate with sales, marketing, and finance teams to ensure alignment and execution of revenue goals.
Owner builds an AI-native system that helps local business owners, starting with restaurants, succeed by replacing multiple tools with a single platform for website management, online ordering, CRM, and POS. The company has a team in the low hundreds, comprised of top talent from leading tech companies, and operates as a remote-first, global organization headquartered in San Francisco.
Investigate complex escalations involving our product, labs, and vendor systems.
Figure out what actually happened when something breaks makes sure each problem only occurs once.
Play a key role in our release process: coordinating alpha testing, collecting usability insights, and ensuring readiness for broader rollout.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Junction's mission is to use health data to unlock unprecedented insight into human health and disease and is backed by top investors.
Own the operating rhythm of the product organization.
Build and maintain the product operations playbook.
Build and own the product data and analytics infrastructure.
First Due provides fire and EMS agencies with end-to-end software solutions that empower them to run safer, smarter, and more effective operations, preventing first responder injury or death. They are a fast-growing, mission-critical SaaS company currently undergoing significant transformation.