Source Job

• Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization
• Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes
• Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows

Moveworks, now part of ServiceNow, is redefining how work gets done by combining Moveworks’ AI Assistant with ServiceNow’s workflow platform. They deliver support across IT, HR, Finance, and beyond to resolve employee needs instantly, automating complex workflows.

• Own and manage a portfolio of high-value enterprise accounts, identifying and executing opportunities to increase ARR.
• Build relationships to become a strategic advisor to customers, ensuring they achieve key business outcomes using solutions.
• Track, measure, and report NRR, ARR, growth, and customer adoption trends.

Appfire is a remote-first company that creates software empowering teams to break silos and collaborate seamlessly. With over 850 employees across 28 countries, they foster an environment where everyone is respected and invested in for professional and personal growth.

• Manage strategic customer accounts, ensuring value retention and driving growth.
• Foster trusted customer relationships, lead business reviews, and identify upsell opportunities.
• Enhance customer satisfaction and drive adoption of innovative technology solutions.

Jobgether uses an AI-powered matching process to ensure your application is reviewed. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Serve as a dedicated strategic advisor to a smaller, high-impact book of business.
• Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal.
• Identify and nurture expansion opportunities through consultative conversations and strategic planning.

Granicus provides technology and services that empowers government organizations to create seamless digital experiences. They have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.

• Own a portfolio of strategic accounts and deliver measurable outcomes that drive customer ROI.
• Build trusted relationships with key stakeholders including Executives, program administrators, HR leaders, and finance partners.
• Drive renewals for accounts within your portfolio and lead renewal conversations with customer stakeholders.

Cardata helps businesses manage vehicle reimbursement with automated solutions. The company is a small but mighty team transforming vehicle programs to provide comprehensive software and services.

• Becoming the trusted advisor to a set of enterprise customers and their key stakeholders in the UKI region by aligning Camunda technology to their business strategy and goals
• Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan
• Being a Customer Success Champion to evangelize customer-centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes across agents, people, and systems. They are a fully remote, global company named to GP Bullhound’s 2024 Top 100 Next Unicorn list and certified as a Great Place to Work.

• Build and own enterprise-wide account plans that align Fieldguide’s strategic value.
• Serve as a trusted advisor and point of strategic coordination across executives.
• Orchestrate internal Fieldguide teams to remove blockers, streamline delivery, and ensure proactive outcomes.

Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners. They are based in San Francisco, CA, and built as a remote-first company with an inclusive, driven, humble and supportive team.

• Manage a portfolio of high-potential customers.
• Identify expansion opportunities and mitigate risks.
• Align Calendly's product with customer business objectives.

Calendly provides a platform that helps millions of people schedule and manage their time effectively. They foster a culture of learning, growth, and doing excellent work with exceptional colleagues.

• Act as primary customer success contact for assigned customer portfolio
• Drive adoption of newly released features and analytics tools
• Forecast renewals and expansion revenue accurately

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Serve as the primary post-sales relationship owner for a portfolio of enterprise-level customers.
• Act as a strategic partner to your customers, understanding their business goals and proactively driving outcomes.
• Collaborate closely with Account Executives to build strategic account plans, support expansion opportunities.

Energy Exemplar's mission lies in 'Empowering Transformative Energy Decisions'. Their award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. They are a fast-growing global team that values ownership, integrity, and innovation.

• Serve as the primary executive contact for a portfolio of large, global strategic accounts,ensuring strong customer satisfaction, retention, and growth.
• Assume overall responsibility for adoption and success to ensure customer satisfaction by preventing and resolving critical issues and escalations.
• Act as a strategic advisor to customer leadership, aligning our solutions to their business priorities and long-term objectives.

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process. They are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work that fosters a collaborative and inclusive work environment.

• Own customer outcomes and ensure each customer receives value from our solutions throughout their lifecycle.
• Articulate the value of the company to the customer through measurable ROI.
• Negotiate long-term renewals and secure revenue uplift.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Develop a digital-first success program delivering proactive engagement.
• Build executive relationships, serving as a strategic advisor.
• Monitor customer health and develop data-driven playbooks.

Amwell transforms healthcare through technology and people's ideas. They provide solutions to the healthcare industry's challenges. They have almost two decades of experience with some of the largest healthcare organizations, focused on equitable and accessible care.

• Serve as the primary executive-level point of contact for assigned enterprise customers.
• Develop a deep understanding of each customer’s business, strategic priorities, and success metrics.
• Partner with internal teams to continually elevate value delivered, ensuring it's consistently on-time, on budget, and exceeding customer expectations.

Impiricus is an AI-powered HCP Engagement Engine that ethically connects HCPs to pharma resources. Founded by a physician and pharmaceutical executive, they were named the #1 fastest growing company in North America in 2025 and has unique access to a large network of HCPs.

• Create Shared Value and Understand ROI.
• Innovate New Success Motions.
• Orchestrate Across Departments.

Relativity is a company that helps customers meet their goals using the Relativity suite of products. They solve big data challenges in the legal tech industry and value their employees.

• Lead onboarding execution and definition of customer success plan
• Collaborate with sales staff to expand sales within existing and new accounts
• Act as primary contact for onboarding, activation, and platform value realization

Jobgether is a platform that uses an AI-powered matching process to connect candidates with hiring companies. They seem to have a vibrant workplace culture that values innovation.

• Lead and scale the Customer Success Organization by managing and developing a team of Customer Success Managers.
• Elevate the end-to-end customer experience by defining what “top-tier customer experience” means and translating it into repeatable standards.
• Drive strategic customer outcomes by personally overseeing and supporting a portfolio of Arcadia’s most strategic and complex customers.

Arcadia is the global utility data and energy solutions platform. With their leading data platform, AI-powered analytics, industry expertise, and expansive partner network, they deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability. They are building a team of individuals from different backgrounds, industries, & educational experiences.

• Own the end-to-end Customer Success journey.
• Design, implement, and continuously refine the Customer Success operating system across all INNERGY products.
• Partner with Sales and Account Management to drive renewals, cross-sell, and upsell strategies.

INNERGY is transforming the woodworking industry with cloud-based ERP software designed for custom manufacturers. The company has a globally distributed team of 200 plus professionals and values collaboration, creativity, and ownership.

• Partner with sales and implementation to support smooth onboarding, ongoing training, and adoption of contracted functionality.
• Form deep relationships with customers, serve as a trusted advisor, and ensure ongoing success, engagement, and strategic conversations with key executive stakeholders and decision makers.
• Drive a feedback loop with cross-functional teams by gathering and synthesizing customer inputs to inform product development and prioritize roadmap enhancements.

Verifiable is a provider credentialing and network monitoring platform, delivering industry-leading AI, API and Software solutions to help healthcare organizations optimize operations at enterprise scale. They are a fast-moving, early-stage team of almost 150 employees that values impact, ownership, and follow-through.

• Maintain a revenue base by managing retaining and expanding a book of business
• Build strong relationships with your assigned customer portfolio and support them as their the key contact and advocate
• Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is all-remote, and distributed across North America, Europe and Australia.