Maintain up-to-date knowledge of program policies and procedures, integrating changes promptly into QA and M&E activities
Collect, analyze, and track service delivery data to monitor compliance, highlight trends, and identify improvement opportunities
Collaborate with program teams to implement participant feedback tools, ensuring child-centered, culturally responsive, and strengths-based approaches
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Design and implement comprehensive quality assurance frameworks and methodologies across multiple frontline channels
Mentor frontline employees and facilitate knowledge transfer through coaching and feedback programs
Generate actionable insights from complex performance data to drive strategic decision-making and process improvements
Twilio is shaping the future of communications. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide, with a strong culture of connection and global inclusion.
Drive collaboration and coordination with cross-functional teams.
Track team progress and deliver detailed status reports, including KPIs and performance data.
Audit call and email communications to assess quality and accuracy; compile QA feedback summaries for management and training teams.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Developing test strategies based on requirements and schedule.
Designing and executing test cases using system specifications.
Testing new features and performing regression testing.
Devexperts has been consulting and developing for the financial industry for nearly two decades. They solve complex technological challenges facing the most well-respected financial institutions worldwide and foster self-improvement and actively seek out-of-the-box ideas.
Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.
Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.
Provide second-line support to customers, partners, and consultants, collaborating with a global team to resolve software issues and address customer requests. Build technical skills and learn a wide range of technologies related to application servers, database servers, and reporting components. Troubleshoot issues through problem reproduction and determine resolution.
Mitratech builds world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies.
Drive a high volume of sales while educating customers on how Qualio can help them succeed
Command the full sales cycle including discovery, demo, proposal/commercials, and close through clear communication, expectation setting and driving next steps
Develop an in-depth understanding of our industry, customers and the competitive landscape to effectively position value for our customers
Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.
Perform Quality Assurance manual testing of web - based applications
Design, develop, and execute test cases and test scenarios based on business requirements, user stories, and functional specifications
Collaborate with QA Director, Test Lead, developers, and other members of the team
Elligint Health, established in 2024, innovates healthcare by aligning all stakeholders and delivering intelligent healthcare solutions. They empower pro-active, whole-person care across the healthcare continuum and integrate data, enhancing care coordination and improving outcomes.
Collaborate with QA and development teams to develop and execute effective test plans. Perform manual testing on backend and frontend components. Analyze results, identify root causes, and report bugs and errors to the development team.
AutoDS, recently acquired by Fiverr, is revolutionizing the eCommerce world by providing innovative tools that empower online sellers globally.
Deals directly with internal and external customers via telephone and electronic channels to obtain missing information needed for processing of submitted test samples based on assigned region.
Communicate test status per protocol to respective customers, resend and/or request the resending of issued test results and Schedule requests for mobile phlebotomy.
Respond promptly to internal and external customer inquiries and complaints regarding missing and delayed test samples, results reports, and other relevant inquiries.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Perform thorough manual QA testing across web and mobile (UI, UX, logic, edge cases, responsiveness).
Validate product behavior against specs, designs, and expected user flows.
Identify, document, and clearly communicate bugs and inconsistencies.
Ruby Labs is a leading tech company that creates and operates innovative consumer products across health, education, and entertainment. They are innovative teams driving the future of consumer-led products, and they're looking for passionate individuals to join them.
Assist in gathering and documenting business and technical requirements.
Support the configuration, maintenance, and day-to-day operations of SaaS and GTM applications.
Help triage, research, and resolve tickets related to supported applications.
ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control.
Review commercial finance processes, procedures, and transactions to ensure they comply with both internal and external standards.
Perform quality assurance tests and reviews of credit risk and performance data, documentation, commercial finance processes and reporting to identify discrepancies, inefficiencies, and areas for improvement.
Analyze data and generate detailed reports that highlight trends, findings, and recommendations for process enhancement.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and believe unique perspectives make Pathward stronger and well-positioned for success.
Perform interface testing and web services testing (API) on new features.
Take charge of writing test plans and test specifications and their execution in our X-Ray tool.
Manage the lifecycle of detected anomalies: reporting in Jira, reproduction, ticket closure.
Mirakl provides eCommerce software solutions, empowering retail and B2B enterprises with technology to digitize and expand product assortment through marketplace and dropship. With over 350 people in Mirakl Labs teams primarily based in France, they develop the roadmap for the company's 5 SaaS solutions.
Diagnose, troubleshoot, and resolve customer-reported issues efficiently.
Collaborate with internal teams to escalate and resolve complex technical issues.
Assist customers in implementing and integrating our platform with their systems.
AltScore is a fully remote company that helps businesses with credit scoring solutions. They encourage employees to work from wherever they are most comfortable and productive and every employee gets an ESOP.
Execute functional, regression, and integration tests across our Web and API layers to ensure every release meets our high standards.
Act as a "detective" by identifying, documenting, and tracking defects in Jira, providing developers with the clear logs and reproduction steps they need to succeed.
Work alongside senior mentors to use AI-powered tools (like GitHub Copilot and Gemini) to generate test cases and write your first automated test scripts.
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology.
Handle inbound customer inquiries in a timely manner via phone, video, email, or chat and track inquiries in a ticketing system.
Collaborate with the Product, Sales, Clinical and Customer Experience teams to ensure the best customer experience and high NPS.
Work with third party vendors to resolve healthcare device related issues and troubleshoot, triage, and escalate support issues across multiple areas.
Twin Health empowers people to improve and prevent chronic metabolic diseases with AI Digital Twin technology. They have been recognized for their innovation and culture and are scaling rapidly across the U.S. and globally.
Responsible for overseeing the systems and tools powering our Global Solutions Engineering Organization, including Salesforce, Slack, Jira, Scoro and others. Individual to drive a state-of-the-art agent experience that is rooted in Salesforce and its supporting ecosystem. Deeply understand the business needs and designing thoughtfully for efficiency, the highest quality, and scalability.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.