Understand common challenges in data structures and strategies to build data products that are stable, scalable, and performant
Lead data quality issue analysis and resolution action plans and governance
Work collaboratively and develop relationships with Marketing stakeholder groups to understand business objectives and build data solutions that meet these needs
Docplanner Group aims to help people live longer, healthier lives as the world’s largest healthcare platform. They connect 24 million patients with 280k doctors across 13 countries monthly through brands like ZnanyLekarz and Doctoralia and have 3,000+ employees.
Drive operational analytics by identifying trends, root causes, and measuring the impact of key initiatives.
Design, build, and maintain dashboards and reports that are clear, actionable, and tailored to different roles.
Translate operational questions into measurable hypotheses and actionable insights.
Sport Alliance is a market-leading company in the dynamic, fast-growing FitTech industry. The company fosters a diverse and inclusive environment with talented colleagues from around the world.
Own and continuously improve the CX quality framework.
Analyze customer feedback and support tickets to identify issues.
Monitor and report on key CX metrics to prioritize improvements.
Eneba is building an open, safe and sustainable marketplace for gamers. Their marketplace supports close to 20m+ active users and provides trust and safety.
Partner with the Customer Value team to build reporting infrastructure and KPIs.
Develop dashboards that empower non technical users to understand trends.
Measure the impact of routing members to the right care on financial performance.
Spring Health aims to eliminate every barrier to mental health. They partner with over 450 companies as a leading mental health service provider, offering care for 10 million people and are valued at $3.3 billion.
Coordinate with Engagement leadership to facilitate recurring Customer Review meetings with customer stakeholders
Analyze quantitative metrics (CSAT, NPS) to identify trends, patterns, and areas of concern
Create comprehensive reports and dashboards that communicate customer sentiment to leadership
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). They are a global company and operate fully remote with employees in Canada, the United States, and Latin America, fostering a community of technological curiosity.
Define and measure conversation quality KPIs that align with product, support, and business goals.
Analyze conversation data to identify failure patterns, drop-off points, conversion blockers, and untapped sales opportunities.
Partner with product and engineering to translate analytical insights into specific improvements: prompt refinements, conversation flow redesigns or updates to logic for how our AI responds to queries.
ZenBusiness helps others launch and run their own businesses. They are a remote company based in Austin, Texas with team members across the US that values a genuinely caring and supportive team.
Develop a basic knowledge of NIQ Retail Measurement Service and deliver business solutions for client performance tracking
Contribute to client satisfaction through making actionable insights/ error-free timely deliverables/ resolving queries
Support to execute, monitor, and continuously improve the delivery management and service-related tasks assigned to the workstream as report, database, and data quality checks
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
Deliver reporting, analytics, and insights for portfolio performance.
Present analysis and insights to senior management and clients, which include large financial institutions and investors.
Uncover and analyze data sets of structured, semi-structured, and unstructured data to discover insights.
Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions.
Understand business processes and customer needs, ensuring analytics info communication.
Support the implementation of business solutions and deliveries analytics insights.
Develop and support Power Bi Reports and Dashboards.
Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City, also a subsidiary of Kyivstar, one of Ukraine's largest telecom operators. Over 600+ KS.Tech specialists work daily in various areas, holding an entrepreneurial culture, which allows them never to stop, to evolve, and to create something new.
Develop and maintain commercial dashboards and reporting solutions to support Sales, Marketing, and Market Access teams
Translate business questions into structured analytical approaches and deliver actionable insights using claims, CRM, and other commercial datasets
Build and optimize data queries (SQL) and datasets to support reporting, analytics, and ongoing business needs
Definium Therapeutics, formerly known as Mind Medicine, is a clinical stage biopharmaceutical company developing novel product candidates to treat brain health disorders. They are expanding their presence and global footprint and searching for high-impact individuals in various clinical, technical, and business operations domains.
Partner with product managers, UX researchers, and engineers to define success metrics for a newly launched product.
Conduct deep-dive analyses, using SQL, Looker, Mixpanel, Metabase, Python, or R, on adoption, segmentation, and trial experience.
Develop clear, executive-ready reporting and narratives that distinguish usage from meaningful customer value.
Articulate Global, LLC, is a leading SaaS provider of creator platforms for online workplace training. They have more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers and is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all.
Perform research on upcoming proposals, market trends, products, and service provisions to better understand clients’ needs
Make suggestions on upcoming and current campaign strategies
Infuse is a global B2B demand generation company. They support top tech brands with data-driven marketing solutions and offer a collaborative environment during this growth phase, signaling a potentially innovative and team-oriented culture.
Supports research initiatives and provides recommendations for improvement opportunities related to RCM processes and financial performance.
Identifies and reports trends, issues, and concerns in current processes, providing support and feedback to improve RCM processes and financial performance.
Completes investigative research for issues, concerns, and areas of improvement as identified or instructed by leadership.
US Anesthesia Partners provides anesthesia services. They are committed to equal employment opportunities and value a diverse and inclusive workplace.
Lead and supervise a team of external Customer Experience Agents across email, chat, and phone channels.
Set clear performance expectations, KPIs, and quality standards; conduct regular coaching and feedback sessions to support team development.
Serve as the initiation escalation point for high-impact customer issues, directly responding to customer inquiries in a timely and professional manner.
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences.
Move beyond reporting to provide deep-dive analysis on customer health, churn drivers, and product adoption.
Partner with CS leadership to define and track forecasting of retention as well as key performance indicators (KPIs).
Translate complex technical findings into clear, concise, and compelling narratives for non-technical stakeholders and executive leadership.
Restaurant365 is a SaaS company disrupting the restaurant industry by providing a unique, centralized cloud-based solution for accounting and back-office operations. They focus on empowering team members to produce top-notch results while elevating their skills, with a culture of constant evolution and improvement.
Analyze marketing campaign performance, customer behavior, and market trends to identify opportunities and risks.
Develop and maintain marketing dashboards and reports to track KPIs and ROI.
Collaborate with marketing teams to define data requirements and support business analysis and key decisions.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries and leverage the power of digital assets and blockchain to build an inclusive financial ecosystem.
Work with GTM leadership to define metrics that provide business insights.
Design and evolve reports to maintain stride with a rapidly growing organization.
Work with cross functional teams to ensure data integrity for reporting.
G-P's SaaS-based Global Employment Platform enables clients to expand into over 180 countries quickly and efficiently. Our diverse, remote-first teams empower Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued.
Producing accurate, high quality performance reports and Power BI dashboards for internal and external audiences
Analysing operational, commercial and commissioner data to identify risks, opportunities and improvements
Turning complex data into clear, actionable insight for non-technical audiences, including senior stakeholders
Marie Curie is the UK’s leading end-of-life charity. They provide community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement.
Lead the data agenda to drive business decisions and uncover opportunities.
Collaborate with Analytics Engineers, Data Scientists, and the Data Platform team.
Analyze and optimize domain-specific processes, dashboards, and metrics.
Voyage Privé, founded in France in 2006, has become Europe's leading travel tech platform. They operate across 9 markets with millions of users, revolutionizing online travel with cloud architecture, AI, and real-time systems on a campus that brings together tech talent, athletes, students and artists.