Design Master Journey Blueprints, define customer needs, map journey logic, and set experimentation hypotheses for all new and evergreen lifecycle programs.
Drive Experimentation & Causal Analysis, partner with Growth Data Scientists and Analysts to design rigorous test methodologies with clear hypotheses and success metrics.
Refine System Logic & Orchestration, collaborate with Orchestration Managers, System Specialists, and MarTech Analysts to optimize automation systems.
Life360's mission is to keep people close to the ones they love through their mobile app and Tile tracking devices. Life360 has more than 500 remote-first employees and delivers peace of mind and enhances everyday family life.
Own end‑to‑end execution of lifecycle journeys for install‑base customers across channels focused on adoption, expansion, and renewal. Use customer, product usage, and billing data to define segments and tailor campaigns accordingly. Run A/B and multivariate tests on messaging, timing, triggers, and segmentation.
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally.
Design and execute a holistic, data-backed lifecycle marketing strategy for customer acquisition, conversion, nurturing, and win-back across all products and geos.
Lead the strategy and execution of sophisticated omnichannel campaigns (email, in-app, push, SMS, referral, etc.) mapped precisely to the customer journey stages.
Define and own content-driven nurture and re-engagement strategies focused on driving activation, retention, and maximum Partner success.
Constant Contact empowers people everywhere to pursue their dreams by giving them all the help and tools they need to grow online. They are awesome people who take ownership and make an impact with the mindset, integrity and courage of a small business owner.
Drive innovation across our marketing ecosystem, with a focus on paid channels and lifecycle marketing.
Define the strategy, roadmap, and execution plan for how Gametime leverages technology, AI and machine learning to deliver personalization, scale and efficiency.
Work closely with Growth, Creative, Analytics, and Engineering to identify opportunities, prioritize initiatives, and ensure successful development of new scalable solutions.
Gametime makes it easy for people to discover and access the live experiences that matter most and is reimagining the event ticket industry.
Analyze, redesign, and execute a modern, data-driven collections and recovery strategy.
Serve as the primary architect and executor of a new approach rooted in personalization and AI/ML modeling.
Reduce reliance on phone outreach by expanding digital-first strategies across multiple channels.
Best Egg is a tech-enabled financial platform focused on helping people build financial confidence through installment lending solutions and financial health tools. They are committed to offering top-tier benefits and growth opportunities in a culture built on their core values.
Drive the vision and roadmap for a Customer Service and Operations Platform.
Lead the discovery and implementation of process improvements and automation opportunities.
Identify high-impact use cases for generative and predictive AI.
EzCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. They provide flexible and scalable solutions and also enables companies to manage their food spend in a single, customizable platform.
Develop and optimize global paid media programs across channels.
Lead experimentation on global funnel performance to improve conversion rates.
Lead paid media creative testing strategies iterating messaging, concepts, and formats.
Life360's mission is to keep people close to the ones they love with their category-leading mobile app and Tile tracking devices that empower members to protect what they care about most. Life360 has more than 500 (and growing!) remote-first employees and is a Remote-First company, which means a remote work environment will be the primary experience for all employees.
Lead, coach, and develop a high-performing team of CSM Managers and Senior CSM ICs, setting clear expectations, goals, and development plans.
Build a culture of accountability, customer-first thinking, and collaboration with adjacent teams (Implementation, Support, Product, Sales, RevOps).
Champion adoption of HighLevel’s AI-powered features (including Employee AI and conversation/automation tools) as core levers for value and stickiness.
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment, building a global community rooted in creativity, collaboration, and impact.
Define and own Cresta’s Customer Strategy vision and engagement model.
Build, lead, and scale a team of Customer Strategy Directors.
Ensure customer strategies are grounded in measurable outcomes.
Cresta's platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. They've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors.
Partner closely with Lifecycle Marketing to ensure product surfaces effectively support automated lifecycle triggers and behavioural segmentation.
Who Gives A Crap is an eco-friendly household essentials business that donates 50% of its profits to help everyone gain access to clean water and a toilet. With over 250 people across Australia, the UK, the Philippines, China, and the US, they have a strong culture of trust and aim to make the biggest possible impact for people and the planet.
Own revenue and funnel performance for inbound and outbound DTC funnels.
Hire, train, coach, and performance-manage reps and frontline managers.
Design, configure, and optimize CRM, telephony, routing, segmentation, and dashboards.
Better Health is a modern medical devices and supplies provider assisting consumers with urgent medical products covered by insurance. They combine expert care and support, modern supply-chain thinking, and technology-first product discovery. The company is backed by world class investors.
Lead end-to-end implementation and operational rollout of new and existing programs.
Develop and execute a customer support strategy rooted in responsiveness, partnership, and operational clarity.
Partner with stakeholders to implement scalable, API-integrated pipelines that connect operational, contractual, financial, and performance data to automated workflows.
Aledade exists to empower the most transformational part of our health care landscape - independent primary care.
Be the primary strategic partner to our GTM leadership (Sales, Marketing, Customer Success, and RevOps).
Serve as the Lead Architect for our transition from ARR to ACV-based reporting and the primary driver of our retention and churn intelligence.
Build the visibility layer that tells the story of the entire customer lifecycle—from the first marketing touch to long-term renewal.
Iterable is the leading AI-powered customer engagement platform. They help leading brands create dynamic, individualized experiences at scale, activating customer data and optimizing engagement. Iterable has been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies. They foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work.
Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.
ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own GRR and NRR for the AMS region, delivering improved adoption, renewals, and value realization.
Bring rigor to forecasting, renewals, adoption scoring, and account coverage.
Collaborate with Sales, Renewals, Product, Engineering, Marketing, and Enablement to drive account growth, forecast accuracy, product feedback, and customer adoption programs.
Wrike is a powerful work management platform designed for collaboration and productivity. They provide a single place to manage work, increase productivity, and allow people to focus on meaningful tasks, and are trusted by 20,000+ businesses worldwide employing over 900 innovative individuals.
Drive revenue forecasting, reporting, and ensure data integrity.
Optimize processes and build scalable programs that directly impact growth and retention.
Jobgether's AI-powered matching process ensures applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.
Define and execute a clear marketing and growth strategy.
Optimize CAC, LTV, ROMI, and growth efficiency.
Build marketing teams aligned to business goals.
Promova is redefining language education to make it accessible, personal, and effective. Their team of 150+ professionals blends AI-driven innovation with human expertise to create tools that help people confidently speak and embrace new cultures.