Source Job

• Own a portfolio of Enterprise accounts as the primary relationship steward, building proactive, outcome-driven strategies that deliver measurable value and drive retention and expansion.
• Develop SMART goals collaboratively with customers, track progress rigorously, and demonstrate the quantified impact of the Conga platform on their business.
• Align closely with Sales counterparts to drive shared account strategy, identify risks early, and co-create mitigation plans that protect the relationship and revenue.

Conga aligns commercial operations so companies run as connected, smarter businesses by unifying pricing, quoting, contracting, rebates, and communications. With over 10,000 customers worldwide—including more than 50% of the Fortune 100®—Conga fosters a community where colleagues can innovate and grow, with every voice heard.

• Build trusted executive relationships and create long-term account strategies that grow Valiantys' value across enterprise customers.
• Lead discovery around clients' most important challenges, selling business outcomes and measurable value rather than capacity.
• Orchestrate multidisciplinary teams and apply commercial discipline, using MEDDPICC to forecast, qualify and manage complex services opportunities.

Valiantys transforms how organizations work by delivering Atlassian-based solutions that increase enterprise and team agility. It is a fast-growing, international and entrepreneurial company with a multicultural team and a genuinely European scope.

• Guide CSMs in driving adoption, value realization, retention, and long-term success across strategic accounts.
• Oversee renewal planning and execution across the team's portfolio and partner with Sales for expansion.
• Lead, coach, and develop CSMs while fostering a high-performing team focused on client value.

Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business, representing over $50 billion in annual GMV, and they offer a remote-first culture with comprehensive benefits.

• Develop and execute strategic success plans aligned with customer business objectives to drive retention and growth.
• Build and nurture relationships with C-level executives, IT, and operational leaders to drive adoption and advocacy.
• Leverage customer data to identify expansion opportunities and collaborate with Sales on upsells and cross-sells.

Connecteam is the leading platform for managing deskless teams, bringing daily operations and team communication into one intuitive app. Trusted by over 80,000 businesses and backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding with a supportive, caring culture.

• Serve as the primary Customer Success partner for high-value, strategically important customers, building trusted relationships and driving value realization.
• Monitor account health, adoption, and risks using data and customer insights to develop retention and growth strategies.
• Collaborate cross-functionally with Sales, Support, and Product teams to coordinate complex customer engagements and identify expansion opportunities.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. The company is a growing, vibrant, and successful organization with nearly 100% customer satisfaction and 97% annual renewal rate, fostering an inclusive culture with employee resource groups and a focus on work-life balance.

• Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
• Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
• Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.

Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

• Manage and mentor Regional Account Managers and Client Success Managers to support a national client base.
• Develop account management strategies to drive client growth, retention, and long-term business objectives.
• Lead strategic client relationships and serve as executive sponsor for key accounts.

WWHS provides international recruitment and account management services for healthcare clients, maintaining relationships with over 100 core clients nationwide. The company emphasizes operational excellence, client loyalty, and building high-performing sales and operations teams.

• Lead and expand Cisive's most strategic and complex client relationships as a senior-level point of contact.
• Drive long-term client satisfaction, program performance, and revenue growth through cross-functional collaboration.
• Oversee IT projects, conduct annual reviews and QBRs, and lead contract renewals to meet contractual commitments.

Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in healthcare, financial services, and transportation. A global leader, it empowers organizations to hire with confidence through a technology-first approach and a culture of integrity, innovation, and customer obsession.

• Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
• Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
• Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.

Medallion is a healthcare technology company that provides a provider operations platform to automate licensing, credentialing, payer enrollment, and compliance monitoring for healthcare organizations. With over 400 employees and recognized as a top workplace, Medallion is backed by $130M in funding and is one of the fastest-growing startups in the industry.

• Lead strategic enterprise accounts, building trusted executive relationships and stepping in where needed.
• Hire, coach, and develop a high-performing West Coast Customer Success team.
• Drive operational excellence through forecasting, account-health cadences, and structured risk reviews.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. We're a diverse team of over 260, connected by a shared builder spirit and backed by top investors.

• Lead a team of 5-8 high performing client managers or account directors for our largest client accounts.\n- Develop executive relationships with clients in an executive sponsor capacity and partner with SVP on Value Management methodology.\n- Use financial acumen to drive strategic positioning and growth while serving as a leader of our global client team.

Modern Health is a mental health benefits platform for employers., Backed by investors like Kleiner Perkins and Founders Fund, it raised over $170M and is the fastest female-founded unicorn in the US with a remote-first culture centered on high empathy and accountability.

• Serve as executive relationship owner for strategic accounts, driving retention, revenue expansion, and value realization.
• Lead enterprise-level strategy and cross-functional orchestration to deliver measurable client outcomes.
• Identify and lead expansion opportunities, including cross-sell and upsell initiatives, while ensuring operational excellence.

Quantum Health is a privately-owned healthcare navigation organization, founded in 1999 and headquartered in Central Ohio. With a team of over 2,000 employees, they are committed to diversity and inclusion, aiming to make healthcare simpler and more effective, fostering a big-hearted, tech-savvy culture.

• Own a portfolio of enterprise clients, building consultative relationships and driving adoption and value realization.
• Lead client health monitoring, renewals, and identify growth opportunities across assigned accounts.
• Work cross-functionally with Sales, Product, Support, and other teams to align client priorities with Rithum’s capabilities.

Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.

• Manage client retention, growth, and successful onboarding of new clients.
• Oversee day-to-day account activities, program execution, and client reviews.
• Collaborate with internal teams to drive engagement and resolve issues.

Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.

• Build strong, trusted relationships with key stakeholders across assigned mid-market and enterprise accounts.
• Manage renewals end-to-end, leading with value delivered and usage data to ensure continued adoption.
• Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption.

Cypress makes software testing faster and more reliable, improving development efficiency and quality. Used by 30,000+ organizations and a fully remote team of passionate, collaborative individuals, we are on a mission to positively impact the developer community.

• Manage a portfolio of mid-enterprise customers, building trust-based relationships and driving adoption, retention, and expansion.
• Partner with Sales to identify upsell opportunities and lead business reviews that demonstrate ROI and measurable outcomes.
• Surface customer feedback to influence product improvements and collaborate cross-functionally for a seamless experience.

Doppel builds an AI-native platform to defend against social engineering threats like phishing and impersonation, protecting brands and employees across digital channels. Backed by Andreessen Horowitz and Bessemer Venture Partners, it is a fast-growing Series C startup with a deep cybersecurity team and a culture of respect and trust.

• Own and grow a portfolio of existing customers, including complex multi-entity accounts, identifying opportunities to expand adoption of Versapay's payments, AR automation, collaboration, and cash application solutions.
• Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth.
• Engage finance, accounting, and IT executives, along with PE-backed and holding-company stakeholders, to lead commercial negotiations and position Versapay as a critical partner.

Versapay automates accounts receivable and B2B payment collections, connecting finance teams, customers, and business systems in one ecosystem. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.

• Manage a portfolio of large enterprise customer accounts, owning renewals, expansions, and at-risk accounts.
• Build trusted relationships with executive sponsors and lead complex multi-stakeholder deployments from kick-off to launch.
• Own quarterly strategic goals, write deployment playbooks for net-new use cases, and drive growth opportunities across agencies.

Civic Roundtable is an AI-powered government operations platform that helps public servants coordinate across agencies to solve complex challenges like homelessness and emergency response. Trusted by 4,000+ organizations across all 50 states, it emerged from Harvard Innovation Labs and is backed by General Catalyst, with a culture focused on mission-driven work and innovation.

• Own the most complex, highest-ARR accounts by building quarterly account plans and multi-threaded relationships.
• Lead complex renewal negotiations and pricing migration conversations with executive credibility.
• Drive expansion from demonstrated value and use AI tools daily to prepare for customer conversations.

Workleap is a Montreal-based tech company providing software solutions for employee management. With over 15,000 companies worldwide, they offer products like Workleap Agent and ShareGate, fostering a builder culture with a focus on making simple, impactful products.

• Own customer relationships from onboarding through expansion, building playbooks and processes in a high-ambiguity startup.
• Lead onboarding and activation, driving milestones and adoption within the first 30-60 days.
• Serve as the voice of the customer, translating feedback into product insights and tracking health metrics.

Sapience AI is a collective intelligence platform that helps professional communities access and share expertise scattered across CRMs, AMS platforms, and knowledge bases. It is an early-stage startup with a culture centered on trust, purpose-driven deployment, and the belief that technology should elevate people.