Provide best-in-class customer support by resolving user issues and inquiries via email and chat in a professional and timely manner.
Assist the Payments team by reviewing and approving player deposits, withdrawals, and conducting account investigations for irregularities.
Capture user insights and trends to inform product, marketing, and operations improvements, while monitoring for critical site issues.
Betr is a real money gaming super app founded in 2022, offering Picks, Social Sportsbook, Social Casino, and Arcade products across the U.S. With one million paying users and backed by top-tier investors, Betr is one of the fastest growing companies in the industry, featuring 2.5M+ followers and 2.4B impressions via its media division.
Lead, develop, and scale a high-performing Account Management team across multiple geographies.
Own and execute commercial strategy to drive sustained revenue growth and partner performance.
Strengthen relationships with key strategic partners and drive monetisation improvements using data and insights.
Legend is a Sports and Gaming marketing company building next-level player experiences with 20+ years of proven success. The company employs 600+ people across 22+ countries and fosters a culture of growth, speed, and winning together.
Own and grow a book of existing high-value customer accounts, building strong relationships and driving retention.
Hit ambitious monthly revenue, unit, retention, and activity goals through consistent outbound outreach and pipeline management.
Lead discovery conversations with administrators to uncover needs, identify expansion opportunities, and close revenue.
Brightwheel provides a modern technology platform for early education, serving millions of educators and families daily. The company is a three-time Cloud 100 company backed by top investors and has a distributed, customer-focused team across all US time zones.
Own and optimize the end-to-end player onboarding funnel, analyzing user behavior to improve conversion from visitor to active player.
Partner with marketing and acquisition teams to align traffic quality and onboarding performance outcomes.
Collaborate with design and compliance teams to build intuitive, high-converting user experiences that accelerate time-to-first-value.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies, ensuring efficient and fair application reviews. They operate as a partner company for this role, focusing on transparency and growth in a fast-scaling iGaming ecosystem.
Serve as the primary relationship manager for a portfolio of VIP clients, delivering a personalized, best-in-class experience across Binance's ecosystem.
Build strong one-on-one relationships by understanding trading behaviors and business needs, driving retention and wallet share growth through proactive account management.
Partner with internal teams to advocate for client needs, resolve issues efficiently, and enhance the overall VIP client experience.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. With over 300 million users in 100+ countries, the company fosters a results-driven, innovative culture with a flat structure and opportunities for career growth.
Proactively manage and grow a high-volume base of c.170 estate agent accounts in the West Midlands and Wales via phone and video.
Achieve weekly KPIs in revenue, retention, and contact rate while delivering bespoke solutions and training to partners.
Act as the main point of contact for partner queries, resolve problems, and maintain CRM records.
Rightmove is the UK's largest property portal, providing tools and expertise to help people plan their next move. With a friendly, supportive culture and 88% of employees saying it's a great place to work, the company has grown while maintaining a close-knit team.
Execute retention programs across upgrades, loyalty campaigns, coupons, and operational initiatives.
Own day-to-day deliverables and partner with channel managers to drive performance.
Support performance reporting and identify optimization opportunities.
IPSY is the beauty industry’s most powerful platform, uniting brands, creators, and consumers through beauty membership. We are a remote-first company with a culture of connection, offering virtual activities, offsites, and professional development.
Manage a portfolio of golf course clients, ensuring they maximize value from the platform through strategic account management and consultative sales.
Proactively engage clients to expand product usage, identify growth opportunities, and mitigate churn risks using data-driven account strategies.
Collaborate cross-functionally with Sales, Product, Support, and Services teams to enhance customer experience and influence product evolution.
Our partner company provides a leading digital platform for golf course operations, revenue growth, and customer engagement. The company values inclusive culture, work-life balance, and offers employee networks and team activities.
Manage a book of high-value Meal Program accounts with full accountability for retention and GMV protection.
Serve as the primary point of contact and strategic partner, building trusted relationships with account admins and stakeholders.
Conduct regular business reviews to align on goals, surface value, and identify opportunities to deepen relationships.
EzCater is a food tech platform for workplaces in the US, connecting organizations with over 125,000 restaurants nationwide for food management. As the #1 in its space, the company values a high-performing, innovative culture with passionate colleagues and opportunities for growth.
Own retention for a book of high-value Meal Program accounts, focusing on protecting GMV and reducing preventable churn.
Build strong, trusted relationships with customer admins and key stakeholders to ensure ongoing value and a smooth experience.
Proactively monitor churn signals, create retention plans, and partner cross-functionally to improve customer experience.
ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. The company values work/life harmony and offers a collaborative, high-performing environment with engaged and passionate colleagues.
Test online casino registration processes and user journeys, evaluating sign-up flows, KYC, and bonus activation.
Produce clear, well-structured reviews and editorial content following standardized templates.
Document findings accurately and submit deliverables on time, adhering to regulatory guidelines.
Signup Expert is a growth agency that helps brands connect with top-tier people to scale through grassroots execution. We are a small, specialized team focused on sourcing, training, and managing brand representatives for measurable results.
Manage a large portfolio of customers, driving retention, product adoption, and satisfaction through proactive engagement and data-driven insights.
Serve as a trusted advisor, developing scalable playbooks and programs to help customers achieve their goals and maximize ROI.
Collaborate cross-functionally with Sales, Product, and Support to champion the voice of the customer and manage renewals.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and processing over 110M transactions annually, we are a growing company that values diversity and innovation.
Serve as a day-to-day support contact for a large portfolio of agencies, delivering guidance through Intercom and other channels.
Proactively engage customers post-launch to reinforce platform best practices, drive adoption, and support successful usage.
Monitor customer performance and usage signals to identify churn risk early and prioritize outreach.
MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. Named one of Ad Age's Best Places To Work in 2025 and one of Fast Company's Most Innovative Companies in 2023, the company has a people-first culture defined by trust, ambition, quality, and compassionate leadership.
Manage high-volume phone calls to qualify leads and book onsite meetings for customers.
Maintain clean CRM records for every call, outcome, and next step.
Analyze personal performance data to help scale the process and book 10x more meetings.
Wonderly builds an end-to-end AI business platform for service businesses like roofers and law firms, replacing multiple tools with one system. Backed by YC and Sam Altman with a $500M+ valuation and hundreds of thousands of users, it's a fast-paced environment for high performers.
Manage a portfolio of affiliate and API-integrated demand partners, acting as their primary day-to-day contact for campaign management and support.
Support partner onboarding by coordinating with technical teams to ensure integrations are completed accurately and on schedule.
Monitor live campaigns, flag performance anomalies, and assist partners with technical questions related to API documentation and tracking setup.
Xsolla is a global commerce company that provides tools and services to help video game developers fund, distribute, market, and monetize their games. Headquartered in Los Angeles, they have helped over 1,500 game developers grow their businesses worldwide and emphasize a supportive, collaborative culture.
Own and grow a portfolio of event organizer partnerships, serving as the primary point of contact and trusted adviser.
Lead partner onboarding, manage data workflows, and deliver audience insight reports including demographics and intent signals.
Identify expansion opportunities across events, renewals, and collaborations with sales to drive revenue growth.
Vendelux provides an AI-powered platform that helps companies discover, evaluate, and maximize the impact of events. Founded in 2021, this Series A SaaS company is backed by leading investors and brings experience from companies like Bain, ZoomInfo, and Airbnb.
Proactively reach out to at-risk customers via calls and emails to prevent churn.
Identify root causes of customer concerns and provide consultative solutions.
Document interactions and track outcomes to support retention goals.
We are an AI-powered business operating system for agencies, entrepreneurs, and SMBs. We have over 2,000 team members across 10+ countries and operate as a global, remote-first organization built for speed and ownership.
Develop and execute user retention strategies collaborating with cross-functional teams.
Conduct data analysis to identify retention patterns and optimize customer journeys.
Implement targeted retention campaigns using CRM tools like CleverTap and Braze.
Airalo is the world's first eSIM store, enabling connectivity in over 200+ countries and revolutionizing the telecom industry. The company is travel-tech oriented, with a team spread across 50+ countries and six continents, and values diversity, inclusion, and equity.
Assist in shaping lifecycle marketing strategies to boost user activation and retention.
Develop and execute CRM campaigns including email, app push notifications, and product interfaces.
Analyze user data and campaigns to derive insights for future initiatives.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by 300+ million people in 100+ countries, we offer a diverse portfolio of digital-asset products and a flat, user-centric global organization.