Drive operational readiness and ongoing support for institutional product suites, ensuring processes and documentation are in place.
Partner with Product and Business Development to enable product launches, client pitches, and go-to-market execution.
Translate product capabilities into client-facing value propositions and track product adoption and performance metrics.
Binance is a leading blockchain ecosystem and the world's largest cryptocurrency exchange by trading volume. Trusted by over 300 million users globally, it operates with a flat, user-centric culture and a focus on career growth.
Build and manage relationships with exchanges, wallets, custodians, and financial institutions across APAC.
Progress deals from initial engagement through negotiation, contracting, and launch, collaborating with internal teams.
Develop creative partnership structures and commercial terms that align incentives and drive long-term value.
Ondo Finance provides institutional-grade, blockchain-enabled investment products and services, including tokenized treasuries and ETFs. The company is fully remote with a global team and backed by top investors like Founders Fund and Coinbase Ventures.
Serve as the first relationship contact for startups, ensuring they get maximum business value from Mercury.
Build relationships across startup teams to help them grow and scale using Mercury's core suite.
Partner with cross-functional teams to advocate customer experience and identify growth opportunities.
Mercury is a fintech company that offers financial products and banking services to startups. They are an equal opportunity employer committed to diversity and belonging.
Own the end-to-end lifecycle of data-driven product initiatives for Derivatives, from problem definition to delivery and iteration.
Analyze trading and user behavior data to surface trends, quantify opportunities, and build prioritized feature roadmaps.
Partner with Engineering, UI/UX, Marketing, and Compliance to execute and ship data-informed trading experiences.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange, trusted by 300+ million people in 100+ countries. The company fosters a user-centric, results-driven culture with a flat structure and opportunities for career growth.
Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product enquiries with a high level of responsiveness and professionalism.
Build positive relationships with assigned clients and gradually develop an understanding of their trading activities, preferences, and business needs.
Take ownership of client issues, investigate the root cause, and coordinate with Product, Compliance, Risk, Operations, and other teams to drive issues toward resolution.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. It is trusted by more than 320 million people in 100+ countries and is devoted to building an inclusive crypto ecosystem.
Actively manage a portfolio of high-value clients, driving revenue growth, retention, and product adoption through multi-channel communication.
Build strong relationships with decision-makers, identify upsell and cross-sell opportunities, and prevent churn using data-driven insights.
Maintain accurate Salesforce pipeline and activity tracking, leveraging AI tools to continuously improve performance.
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. The company has raised over $346 million and fosters a start-up culture with innovation and employee empowerment.
Manage system capital flow logic and connect fiat channel access, including launch testing and process optimization.
Resolve customer capital issues daily by cooperating with customer service and making accurate, timely judgments.
Support marketing activity distribution, monitor fund data, and guide subordinates on reconciliation and system issues.
Binance is a leading global blockchain ecosystem and operates the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in more than 100 countries, it offers a wide range of digital-asset products while aiming to improve global financial access.
Manage a portfolio of enterprise partners, serving as their trusted advisor and driving strategic account growth.
Drive deep adoption of Plooto across firm leadership and client base to maximize platform value.
Identify and close upsell and cross-sell opportunities while leading executive business reviews and expansion planning.
Plooto is a Canada-born fintech company that makes payments secure and stress-free for small and mid-sized businesses. The team values integrity, agility, and heart, and is scaling its operations.
Establish relationships with partner accounts and develop strategic business development initiatives.
Lead joint partner-planning processes to define mutual performance objectives and critical milestones.
Educate partners about the Adjust platform and coordinate cross-functionally to meet objectives.
Adjust is a mobile app measurement and analytics company trusted by marketers globally to measure and grow their apps. They are part of AppLovin and champion a diverse and inclusive culture.
Own a defined portfolio of app, channel, and implementation partners end to end, from recruitment and onboarding to commercial growth.
Drive partner-sourced pipeline and closed ARR by generating and qualifying opportunities and activating co-marketing with Sales and Marketing.
Develop joint growth plans with priority partners, run regular QBRs, and track performance to make the ecosystem a repeatable revenue driver.
Apaleo is the world's most open, API-first property management platform that powers hospitality operations with modular, AI-powered infrastructure. The company is a fast-growing scale-up with a diverse, international team of over 20 nationalities and a culture built on trust, transparency, and collaboration.
Lead and develop a team of supplier relations specialists across APAC.
Negotiate with carriers and aggregators to optimize COGS and route quality.
Align with Sales, Product, and Operations to support APAC growth and compliance.
Twilio is a cloud communications platform that helps businesses deliver personalized customer experiences through APIs. As a remote-first company with hundreds of thousands of customers, we foster a culture of connection, inclusion, and global impact.
Manage and expand key customer accounts including high-growth technology, retail, eCommerce, insurance, and fintech companies.
Develop and execute account strategy to deliver strong revenue, gross margin, and gross profit results.
Partner cross-functionally with product, finance, support, and services teams to identify new revenue opportunities.
Twilio delivers innovative communication solutions to hundreds of thousands of businesses, empowering millions of developers to craft personalized customer experiences. They are a remote-first company with a strong culture of connection and global inclusion.
Manage a portfolio of education sector customers across Europe, including universities and colleges.
Serve as the primary point of contact, ensuring customer satisfaction, retention, and growth.
Identify cross-sell and upsell opportunities, and coordinate with internal teams for service delivery.
Convera is a global leader in commercial payments, providing tech-led payment solutions to over 26,000 customers in more than 140 currencies and 200 countries. With a diverse team across 20+ countries, we foster a culture of inclusion and belonging.
Lead and mentor a team of customer support Advisors, fostering high performance and conducting regular coaching and calibration sessions.
Develop and implement training programs, manage QA compliance at 95%, and drive CSAT to 97% through process optimization.
Collaborate with HR, Technical CS, and other teams to recruit, onboard, and improve processes while handling escalated customer issues.
We are a fully distributed team of over 160 Xapiens working remotely from 50+ countries, focused on economic freedom and wealth protection. We work hard, think globally, and inspire each other to learn and grow.
Support capacity planning and resource management for the creative team using Asana and workload data.
Identify automation and AI opportunities to streamline resourcing workflows and improve consistency.
Manage agency partnerships, including audits, onboarding, and standardized protocols in Confluence.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 320 million people in 100+ countries, it offers a wide range of digital asset products from trading and finance to education and Web3.
Acquiring and developing trust relationships with a portfolio of major global institutional and VIP clients.
Expanding relationships with existing customers through sustained communication and understanding of their needs.
Building key customer service processes and systems, analyzing user behavior, and providing optimal service solutions.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries and leverage digital assets and blockchain to build an inclusive financial ecosystem.
Own post-close partner relationships and drive Sales Accepted Opportunities (SAOs).
Onboard and enable partners, from training to first opportunity.
Monitor partner health, re-engage underperformers, and scale success processes.
Finix is building the global operating system for fintech, starting with payments, and processes tens of billions of dollars annually. Founded in 2015 in San Francisco, it has raised over $200M and values diversity, equal opportunity, and innovation.
Manage and grow a portfolio of high-value accounts, developing tailored strategies to help clients achieve their goals.
Take ownership of clients throughout all phases of their relationship, including deployment, launch, optimization, expansion, and renewal.
Proactively problem solve, identify growth opportunities, and collaborate cross-functionally to deliver customized solutions.
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs launch consumer credit and identity monitoring products. As a remote-first company, it focuses on providing opportunities for high-performing individuals to have deep impact in the fast-growing fintech space.
Own end-to-end relationships for 5-10 enterprise customers, driving retention, expansion, and executive trust.
Lead strategic account planning, renewals, and commercial negotiations to grow account value.
Partner with cross-functional teams to deliver scalable creative solutions and ensure high-quality customer outcomes.
A global creative services company that partners with enterprise customers to deliver scalable creative programs and solutions. It operates with a remote-first, high-trust culture and a globally distributed team spanning 60+ nationalities.
Manage and mentor Regional Account Managers and Client Success Managers to support a national client base.
Develop account management strategies to drive client growth, retention, and long-term business objectives.
Lead strategic client relationships and serve as executive sponsor for key accounts.
WWHS provides international recruitment and account management services for healthcare clients, maintaining relationships with over 100 core clients nationwide. The company emphasizes operational excellence, client loyalty, and building high-performing sales and operations teams.