Manage and expand key customer accounts including high-growth technology, retail, eCommerce, insurance, and fintech companies.
Develop and execute account strategy to deliver strong revenue, gross margin, and gross profit results.
Partner cross-functionally with product, finance, support, and services teams to identify new revenue opportunities.
Twilio delivers innovative communication solutions to hundreds of thousands of businesses, empowering millions of developers to craft personalized customer experiences. They are a remote-first company with a strong culture of connection and global inclusion.
Lead and develop a team of Personalized Support Engineers, focusing on professional growth, technical enablement, and well-being.
Drive customer value by overseeing resolution of complex technical issues and delivering proactive guidance to strategic customers.
Optimize support operations, drive procedural improvements, and collaborate cross-functionally to ensure seamless customer alignment.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. As a remote-first company, Twilio fosters a strong culture of connection and global inclusion, with diverse teams making a global impact each day.
Build and manage a high-performing team of account executives focused on acquiring new enterprise customers and driving new logo growth.
Coach and lead the team to execute targeted outbound prospecting strategies across the full portfolio of Twilio products.
Work closely with Marketing, Professional Services, and Partner teams to build a robust pipeline and accelerate time-to-value for new prospects.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. As a remote-first company, Twilio fosters a strong culture of connection and global inclusion, with a team that makes a global impact each day.
Own new market MVNO partnerships from first conversation through negotiation, integration, and launch.
Negotiate wholesale and reseller agreements, build business cases, and manage regulatory approvals.
Run service management reviews and track commercial performance, traffic, and cost analytics.
Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. With a team of 400+ across 60+ countries, it is fully remote by design and values trust, ownership, and freedom from unnecessary bureaucracy.
Own daily operational execution, SLA compliance, quality scores, and site performance across partner-managed queues.
Lead vendor huddles, performance reviews, and root cause analysis to drive continuous improvement.
Serve as primary operational point of contact for vendor leadership and align workforce planning with WFM.
Twilio is a cloud communications company that empowers developers to build personalized customer experiences through innovative APIs. With hundreds of thousands of business customers and a remote-first culture, Twilio fosters global inclusion and a collaborative team environment.
Manage a portfolio of partner relationships to drive revenue retention and expansion across the APAC region.
Provide trade monitoring and support for Asia-related trading activities, ensuring seamless execution and operational stability.
Act as a key liaison between partners and internal teams, capturing feedback to influence product roadmap and platform evolution.
DriveWealth is a global B2B financial technology organization that provides an API-based platform for partners to offer seamless investing and trading experiences. The company blends the pace and agility of a fintech start-up with the impact, stability, and discipline of Wall Street, encouraging creativity and experimentation.
Own end-to-end relationships across ICP and CPA networks, including onboarding, escalations, periodic reviews, and offboarding.
Act as escalation point for service failures such as payroll delays, contract errors, missed statutory filings, and late bookkeeping.
Negotiate fees, engagement letters, and SLAs, evaluate new partners, and maintain the partner master register.
Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance so businesses can hire anyone anywhere. They are a growing, international remote-first company committed to diversity and equal opportunity.
Develop data-driven co-marketing plans and joint GTM strategies with strategic partners to hit regional pipeline targets.
Execute targeted account mapping and ABM campaigns, co-create messaging, and orchestrate field events with partners.
Manage partner marketing budgets, enforce lead governance, and track partner-sourced pipeline in Salesforce.
Twilio is a cloud communications platform that powers personalized customer experiences for hundreds of thousands of businesses. It is a remote-first company with a global team and a culture of connection, inclusion, and innovation.
Lead daily operations of global Accounts Payable, vendor disbursements, expense management, and credit card reconciliations.
Manage and mentor a high-performing AP team, setting clear KPIs, performance benchmarks, and professional development plans.
Oversee month-end close activities including sub-ledger to GL reconciliations, expense accruals, and balance sheet flux analysis.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. As a remote-first company with a strong culture of connection and global inclusion, Twilio offers a vibrant team environment where diverse experiences make a global impact.
Own and manage the full delivery lifecycle for business customer orders, ensuring timely and high-quality completion.
Coordinate internal teams and third-party providers to meet customer requirements and delivery timelines.
Apply hands-on telecommunications expertise to manage Internet circuits, VoIP, and SD-WAN implementation projects.
Our partner is a fast-growing, innovation-focused company providing telecommunications services including Internet circuits, Hosted VoIP, number porting, and SD-WAN implementations. They operate in a dynamic environment where employees can make a tangible impact on customer outcomes.
Act as the primary interface for customers during high-visibility incidents, translating technical hurdles into clear business communications.
Lead cross-functional escalation initiatives, managing project timelines, dependencies, and deliverables to high-quality standards.
Mentor your team on advanced strategic thinking, moving them from tactical troubleshooting to proactive risk assessment and executive-level reporting.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection, global inclusion, and diverse experiences.
Act as the designated technical support engineering contact for strategic customers, resolving complex technical problems with potentially costly and far-reaching consequences.
Provide proactive guidance and recommendations to help customers maximize value from Twilio technologies and minimize business-impacting downtime.
Collaborate with Product and Engineering teams via Slack and JIRA, analyze customer trends, and drive improvements to our support processes.
Twilio is a cloud communications platform that helps businesses deliver personalized customer experiences through innovative solutions. As a remote-first company, Twilio serves hundreds of thousands of businesses and fosters a culture of connection, global inclusion, and employee empowerment.
Lead financial diligence for complex, high-value carrier agreements and wholesale transactions across AMER.
Evaluate pricing, margin, commitments, and financial risk, and build deal models with clear recommendations.
Partner with Carrier Relations and stakeholders to drive deal approvals and improve financial guardrails.
Twilio is a cloud communications company that helps businesses deliver personalized customer experiences through APIs and software. It is a remote-first employer with a global team and a culture focused on connection, inclusion, and innovation.
Ensure customer success by driving full value realization of the Segment platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Cultivate strong relationships with executive stakeholders to drive engagement and identify growth opportunities.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is remote-first with a strong culture of connection and global inclusion.
Drive new customer acquisition and ACV for a set of accounts while maintaining high customer satisfaction.
Master creating pricing proposals, negotiating terms, and managing the contract process.
Balance challenging priorities and handle multiple projects/deals simultaneously with strong interpersonal and communication skills.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is dedicated to a remote-first work culture with a strong emphasis on connection and global inclusion.
Design and implement IP infrastructure for multi-site data centers and global PoP structure.
Integrate direct and sponsored roaming agreements and trace signaling and user plane transport.
Act as primary interface between Core Network, Platform, Ops teams and technology partners.
Airalo is the world's first eSIM store, providing affordable mobile data to travelers in 200+ countries. With 400+ employees across 60+ countries, it fosters a remote-first culture built on trust, ownership, and freedom.
Manage complex travel, expenses, and special events for your executives.
Partner with executives to understand priorities and manage complex calendars.
Drive accountability for team initiatives and plan end-to-end offsites.
Twilio delivers innovative communication solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Drive carrier engagement and optimize partnerships to maximize growth and profitability.
Develop platform-specific strategies and consolidate carrier relationships for operational efficiency.
Serve as key liaison for carrier issues and lead negotiations for fair compensation.
Trucordia is an insurance brokerage delivering exceptional experiences for employees, clients, and stakeholders. The company has over 5,000 team members across 200 offices and fosters a culture of care, collaboration, and celebration.
Develop and execute regional construction strategies to align with global goals, ensuring projects meet timelines, budgets, and quality standards.
Lead and manage a multidisciplinary team of construction, design, and supply chain professionals to drive high performance and continuous improvement.
Oversee vendor and contractor relationships, supply base development, and stakeholder communication to maintain positive partnerships and regulatory compliance.
NTT Global Data Centers is a leading provider of AI-ready data centers, operating over 150 facilities across more than 20 countries globally. They foster a collaborative, innovative, and inclusive workplace where employee growth is supported and ideas are valued.
Independently manage operational and analytical tasks for content sufficiency and partner performance.
Support partners in Bitrix CRM and handle complex and non-standard requests.
Collaborate with cross-functional teams to improve partner processes, quality strategies, and cost optimization.
Social Discovery Group builds social entertainment platforms that connect people online across cultures and regions, aiming to solve loneliness and isolation. The company is an international remote team of digital nomads and a two-time 'Great Place to Work' winner.