Design, build, and maintain intelligent virtual agents using NICE Cognigy for digital chat and conversational experiences.
Develop and manage conversation flows, intents, entities, dialog logic, and handoff scenarios to live agents.
Configure and tune NLU models to improve intent recognition, accuracy, and customer experience.
EVERSANA creates and delivers next-generation commercialization services to the life sciences industry. With a global team of over 7,000 employees serving more than 650 clients, they foster a culture of diversity, inclusion, and innovation.
Own end-to-end AI delivery projects across APAC, including discovery, design, deployment, and optimization.
Serve as a founding regional expert in conversational design, shaping scalable delivery frameworks.
Drive alignment with customer stakeholders and partner cross-functionally with ML, Data Science, and Product teams.
Cresta unlocks the true potential of customer experience using a unified AI platform with conversational agents and real-time augmentation. Backed by $270M from investors including a16z and Sequoia, the company is led by former Google AI leaders and powers top brands like United Airlines and Marriott.
Build and validate customer solutions by designing prompts, conversation flows, and tool integrations.
Develop new agent capabilities and prototype solutions with platform engineers.
Drive customer outcomes through systematic testing and turning learnings into product improvements.
Attuned Intelligence builds AI-powered voice agents that automate patient access for community health centers and health systems. They are a fast-moving, mission-driven team focused on making care more accessible and equitable.
Define and champion the product vision and roadmap for Conversational AI solutions.
Lead the full product lifecycle from ideation to adoption, partnering with cross-functional teams.
Engage customers, conduct market research, and mentor a team of product professionals.
RealPage provides property management software solutions for the multifamily housing industry. They are a large, established company with a remote-first culture focused on innovation and employee growth.
Define the persona and voice system for Deepgram voice agents, ensuring coherence across use cases.
Design turn-taking, barge-in, and repair behaviors with ML and Engineering, tuning for real-time interaction.
Build conversational-quality evals and developer-facing guidance that establish best practices for voice agents.
Deepgram is the leading platform for the Voice AI economy, providing real-time APIs for speech-to-text and text-to-speech, enabling organizations to build production-grade voice agents. Backed by a recent Series C and processed over 50,000 years of audio, Deepgram is a growth-stage company with an AI-first culture where innovation and rapid adaptation are key.
Drive AI-driven process innovation and continuous improvement across workflows.
Own the inbound flow of partner requests and decide what reaches firm leadership.
Run the firm's leadership cadence and prepare decision-ready briefings.
Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. We are a global remote-first firm committed to diversity and inclusion, where world-class talent has no boundaries.
Analyze multi-turn conversation flows to reduce cognitive load and ensure concise answers.
Refine AI's calibration of trust between overconfidence and caution.
Develop specialized personas for tone-alignment across industries.
TELUS Digital builds intuitive AI by refining human-AI interaction. They have a global community of over one million contributors and emphasize flexible, remote collaboration.
Lead a Sales Engineering team across Benelux, France, and Nordics, personally engaging in strategic deals and owning market penetration.
Drive lead generation, thought leadership, and technical presales activities including demos and RFPs.
Coach team members, manage priorities, and collaborate with regional sales and customer success leaders.
NiCE Cognigy delivers AI that works - fast, human, and enterprise-ready. They are part of NICE Ltd., a global company with over 8,500 employees across 30+ countries, consistently recognized as a market leader in AI, cloud, and digital solutions.
Configure and deploy Microsoft Foundry and Azure AI services for a voice-based AI assistant.
Design and implement voicebot capabilities using Voice Live API and real-time speech technologies.
Collaborate with internal engineers to ensure secure, scalable, and maintainable AI solutions.
Wise Integration is a technology consultancy specializing in AI and integration solutions, helping clients implement scalable voice-based assistants on the Microsoft Azure ecosystem. The company collaborates with internal engineering and product teams to ensure production-ready, secure architectures.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Design, develop, and maintain conversational AI solutions and agentic workflows using Copilot Studio, Power Automate, and Python.
Build and integrate AI agents with enterprise data platforms, and architect scalable Azure infrastructure with CI/CD and Splunk monitoring.
Collaborate with international teams and leverage AI-assisted development tools to drive engineering quality.
The company builds intelligent AI solutions and enterprise automation systems for global organizations. It offers a collaborative senior engineering culture with strong technical leadership and a focus on professional development.
Execute the analytics framework for AI analytics, tracking performance of agent-replacement AI across voice and chat channels.
Design and run test analysis for AI model and prompt experiments, translating results into go/no-go recommendations.
Build and maintain dashboards and scorecards tracking KPIs like containment rate, accuracy, quality/CSAT, and escalation rate.
National Debt Relief is a leading debt settlement provider founded in 2009, helping over 450,000 people settle more than $10 billion in debt. It is a certified Great Place to Work with an A+ BBB rating and a team-oriented culture focused on employee growth.
Leverage expertise in CX, call center infrastructure, and cloud technologies to integrate Cresta's AI solutions with enterprise contact centers.
Design, build, and deploy applications using Cresta SDKs, libraries, and APIs, with hands-on experience in Go, Python, and JavaScript.
Collaborate with Customer Success and engineering teams to remove technical barriers, triage issues, and drive value through real-time coaching and agent efficiency tools.
Cresta provides a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to drive revenue and efficiency for customer experiences. Founded from Stanford AI Lab, Cresta has raised over $270 million from top investors and includes leading AI minds on its team.
Define AI and digital strategy for major client engagements, owning opportunity portfolios from discovery through scale roadmaps.
Build and present executive-level business cases, design evaluation strategies, and create reusable strategy accelerators.
Serve as senior strategic partner to client leadership, mentor analysts, and contribute to business development and practice growth.
Robots & Pencils is an applied AI engineering firm designing and shipping AI co-workers that integrate into enterprise operations for measurable results. We are a smaller, senior team of 15+ year veterans who move fast and sweat details.
Own one AI agent end to end: discovery, first implementations, and roadmap.
Spend significant time on-site with credit union executives shaping products and driving go-lives.
Collaborate with AI PMs and commercial counterparts to decide where agents launch and scale.
Clutch is a vertical SaaS company building AI agents for credit unions, helping them become fintech lenders. It is a small, senior team backed by Andreessen Horowitz with a high-ownership, low-process, and AI-forward culture.
Own scheduled calls that guide customers through setting up payroll accounts from first question to live.
Respond to posts in our Facebook community group as GlossGenius, with a professional, helpful tone that reflects our brand voice.
Use AI to build, not just work: turn repeated customer questions into AI-assisted macros, Help Center articles, and workflows.
Genius AI builds technology to help local businesses run themselves, automating admin work like booking, marketing, client management, and finances. It is a high-growth company whose products have saved businesses 106M in admin hours, earned $2.0B in additional revenue, and facilitated more than 624M client touch points.
Assess current-state service desk and contact center environments and design future-state support models leveraging AI, automation, and intelligent assistance.
Develop modernization strategies, business cases, and ROI models that demonstrate measurable cost savings and operational improvements.
Lead discovery sessions, prototype AI solutions, and support business development through proposals and executive presentations.
Our partner applies AI, machine learning, automation, and analytics to modernize customer and employee support environments for government and commercial clients. They offer a collaborative, innovation-focused environment with opportunities to work alongside experienced technical and mission-focused professionals.
Drive AI strategy for retail and consumer brands, leading client relationships and program execution.
Scope business cases, specifications, and deliver measurable outcomes through AI-enabled systems.
Act as the primary point of contact, directing specialists and ensuring adoption of built solutions.
WON redesigns business operations and customer experiences for retail, travel, hospitality, financial services, and private equity clients. The firm is built around senior practitioners who work directly with clients, with an emphasis on AI leverage and accountability for results.
Own end-to-end product strategy and roadmap for Netomi's Agents platform, tying investments to measurable enterprise outcomes.
Work hands-on with AI labs, build prototypes, design evaluations, and debug production failures to drive faster product decisions.
Collaborate with engineering, research, data science, and go-to-market teams to launch capabilities adopted by global enterprise brands.
Netomi is an agentic AI platform for enterprise customer experience, enabling automation across the customer journey for global brands like Delta Airlines, MetLife, and United. Backed by WndrCo, Y Combinator, and Index Ventures, it focuses on driving efficiency, lowering costs, and delivering high-quality customer experiences.