Serve as the first point of contact for end user support requests, triaging and resolving issues through Jira.
Troubleshoot application access, functionality, and configuration issues for internal users.
Assist with User Acceptance Testing (UAT) and contribute to the creation of user guides and training materials.
Oddball aims to improve daily lives by bringing quality software to the federal space. Our team is full of experienced professionals who enjoy creating scalable solutions and working with clients to solve problems in a rapidly growing environment.
Lead a team solving technical challenges, reducing engineering distractions, and improving operational workflows.
Oversee application support, minimize interruptions, and drive automation for scalable, efficient support.
Collaborate with engineering leadership to align best practices, maintainability, and long-term efficiency.
AssetWatch powers manufacturing uptime by delivering condition monitoring solutions for global manufacturers. The team is a devoted, capable group uniting world-renowned engineers and business leaders focused on building the future of predictive maintenance.
Own and evolve Lime’s Atlassian platform as a scalable system supporting critical business workflows.
Assess and improve platform architecture, configurations, and data structures to reduce complexity and improve usability.
Define and implement practical governance standards for platform structure, access management, and operational best practices.
Lime is a global leader in micromobility, building a future where transportation is shared, affordable, and carbon-free. As a Time Magazine 100 Most Influential Company, it has powered over one billion rides across nearly 30 countries, spurring a new generation of clean alternatives to car ownership.
Lead and manage technology-focused projects and programs targeting IAM strategy across the enterprise.
Drive program roadmap, features, prioritization, and releases for assigned vertical, managing risks and issues.
Provide clear communication of program and project status to cross-functional teams, leadership, and stakeholders.
NBCUniversal is a leading media and entertainment company that creates world-class content across film, television, and streaming. They operate entertainment and news brands, including NBC, Telemundo, Bravo, and Peacock, and are a subsidiary of Comcast Corporation.
Act as primary bridge between VA business stakeholders and ServiceNow delivery teams, eliciting and translating complex process requirements into platform solutions and managing the product backlog.
Lead process discovery, gap analysis, and requirements workshops, producing user stories, acceptance criteria, and functional specifications for Agile sprint execution.
Validate delivered solutions against defined criteria, facilitate UAT, and identify process optimization and automation opportunities within the VA ESM ServiceNow environment.
Kentro, an IT consulting firm, delivers innovative technology solutions to federal clients including the VA. The company holds ISO certifications and CMMI ratings, has been recognized for growth and culture, and employs a diverse team of experts committed to professional development and community impact.
Serve as primary Tier 1 support for end users across a cloud-based platform environment, handling access requests, device troubleshooting, and ticket triage.
Triage development team tickets for broken pipelines, dashboard questions, and log investigation using JIRA Service Management.
Pair with senior engineers during low-volume periods to build technical depth in Kubernetes, AWS, CI/CD pipelines, and SRE practices.
Defense Unicorns delivers mission value by streamlining software delivery for defense and civil agencies. The company consists of innovators, software engineers, and veterans with decades of federal market experience.
Manage a structured onboarding process and own the initial experience for new customers, serving as their primary point of contact.
Set clear expectations, define success plans, and manage multiple, concurrent implementation projects to ensure they are completed on-time and align with customer goals.
Become a deep expert in the Barti platform, guiding customers through technical setup, system configuration, and data migration.
Barti is a venture-backed startup building groundbreaking software to transform the eye care industry. They aim to craft exceptional user experiences so eye care providers can focus more on patient care and less on administrative tasks.
Own the Agile practice: define standards, build playbooks, and ensure consistency of execution across teams.
Hire, develop, and manage a team of Scrum Masters, setting craft expectations and supporting career growth.
Build a leadership-facing view of delivery health through metrics, dashboards, and sprint insights.
Stand Together is a philanthropic community that helps changemakers tackle root causes of social problems, from education to the economy. With over 1,300 employees, the culture champions transformation, innovation, entrepreneurialism, humility, and respect.
Lead day-to-day project coordination across active cloud optimization client engagements, ensuring alignment between internal teams and customer expectations.
Track, organize, and drive completion of client requests, delivery tasks, and internal action items across multiple concurrent workstreams.
Translate client needs into clear internal execution plans and ensure timely delivery of outcomes and business value.
Jobgether is utilizing an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements; the top-fitting candidates are identified, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
Own end-to-end delivery of multiple data and analytics projects, managing scope, schedule, budget, risks, and dependencies.
Partner with engineering, product, and business stakeholders to define requirements and translate them into clear, executable project plans.
Drive delivery using Agile/Scrum methodologies, tracking progress in Jira and facilitating project rituals.
NBCUniversal is a leading global media and entertainment company that creates and distributes world-class content across film, television, and streaming. We own and operate entertainment and news brands, with a focus on improving communities and promoting an inclusive culture.
Help clients get maximum value from monday.com and the Atlassian product suite.
The Adaptavist Group is a global family of companies with a common goal. They combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. They are experts at delivering enterprise software and tailored solutions. They have locations around the world.
Develop and maintain automation workflows and technical solutions that support priority automation initiatives across the program.
Design and implement automation capabilities that streamline recurring reporting processes and reduce manual effort associated with report generation and distribution across the program.
Integrate relevant program data sources, reporting systems, and operational artifacts to support automation solutions and decision-support workflows.
LTS is dedicated to providing detail-oriented engineers to support programs by designing, developing, implementing, and maintaining technical automation solutions. We foster innovation, growth, collaboration, and quality in high visibility federal missions in IT and healthcare.
Administer core IT systems including MDM, Google Workspace, and identity management with a focus on NIST and CMMC compliance.
Lead IT projects from scoping through execution, such as SaaS tool rollouts and endpoint compliance initiatives.
Provide Tier 2 and Tier 3 helpdesk support and manage endpoint lifecycle and user access workflows.
Defense Unicorns delivers secure software solutions for federal customers by streamlining software delivery. Their team consists of innovators, software engineers, and veterans with decades of experience in the federal market.
Executes user and license management, including new user setup/deactivation.
Performs Salesforce configuration changes, including Flow, page layouts, and reports.
Identifies requirements and translates them into scalable solutions with exceptional user experience.
Tenna provides a comprehensive platform to control mixed assets anytime, anywhere. They value quality, grit, continuous learning, and collaboration, fostering a dynamic and innovative culture.
Build comprehensive pre-meeting briefing documents for enterprise client calls.
Own the full follow-up loop on open Jira tickets tied to client requests.
Maintain accurate, up-to-date records in Salesforce for all enterprise accounts.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster engagement, build brand loyalty, and maximize return on investment.
Facilitate Scrum ceremonies and promote SAFe-aligned practices for VA health informatics teams.
Maintain JIRA documentation, remove blockers, and coordinate sprint deliverables.
Support interdisciplinary teams to improve care team workflows and Veteran outcomes.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, they have 300+ employees nationwide.
Serve as a bridge between Product Owners and Project Managers, ensuring alignment and transparent communication on project priorities and risks.
Regularly retrieve and translate issues between teams, tracking resolution and escalating systemic problems.
Support Project Managers by flagging risks, contributing to process improvements, and collaborating with cross-functional teams to facilitate resolutions.
SpryPoint modernizes how utilities serve their communities with a cloud-native customer service and operations platform. Founded in 2011, the company has grown to over 300 employees serving over 100 utility clients across North America and the Caribbean.