Develop and execute the AirHub training, user readiness, support, and adoption strategy.
Create and deliver role-based training, user guides, and support materials for diverse user populations.
Establish and manage user-support models and monitor adoption barriers.
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide, named one of the fastest-growing privately held companies by Inc. 5000 and Washington Technology's Fast 50. With a strong focus on employee culture, they offer great benefits and career development opportunities.
Serve as the primary point of contact for members through onboarding, ensuring they successfully establish their businesses.
Assist members with tax, accounting, payroll, and U.S. corporate structure questions using cross-functional resources.
Proactively send updates on key milestones and identify opportunities to improve the onboarding process.
Collective is a technology platform and team of trusted advisors helping businesses-of-one with incorporation, accounting, bookkeeping, and taxes. Backed by prominent investors, the company empowers self-employed people to focus on their passion, not paperwork.
Support customer onboarding and implementation activities, ensuring smooth product adoption.
Assist in creating implementation plans and transition plans for new customers.
Maintain clear documentation and collaborate with internal teams to address customer needs.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organisation built for speed and ownership.
Build a book of business using our proven process and coaching.
Enjoy a flexible schedule with no commute and no cold calling.
Global Elite Empire Consultants is a remote company that provides a home-based client role focused on video meetings and warm leads. The culture emphasizes flexibility, coaching, and promotion based on production, not politics.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Turn new survey designs, program changes, and Salesforce releases into practical training materials, job aids, and release notes for field staff.
Deliver live training sessions and record screen-capture demo videos so teams can refresh without waiting for a session.
Write internal communications pitched to each audience from Country Director to Field Officer, deciding what each group does not need to know.
GiveDirectly delivers cash transfers to people living in poverty, having distributed over $1B to 2+ million people across 15 countries since 2011. With a non-hierarchical, analytical culture and around 650 staff in country operations, it was named one of Time100's Most Influential Companies of 2026.
Lead, coach, and develop a team of onboarding professionals to ensure timely and successful client implementation.
Oversee team performance, capacity, and workload, driving key onboarding metrics and identifying risks.
Partner with cross-functional teams to improve processes and deliver a connected customer experience.
Bloomerang is a donor management and fundraising platform for nonprofits, helping them raise more, recruit more, and retain more. They have tens of thousands of customers and foster a mission-driven culture based on core values of Simplify, Care, and Act.
Assess client needs and teach options as a virtual consultant.
Handle administrative duties including notes, appointments, and CRM hygiene.
Work from home with a qualified-interest pipeline and full training.
Global Elite Empire Consultants is a remote consultancy that helps clients assess their needs and choose the right membership options. The company values driven, trainable, and dependable individuals, fostering a competitive performance-based culture.
Manage the early customer journey for nonprofits, from eligibility verification to launching donation forms.
Combine customer support, onboarding, and proactive outreach to help organizations succeed.
Share customer insights with internal teams to improve activation and conversion.
This company provides an online fundraising platform that helps nonprofits and charities raise money without platform fees. It operates as a remote, fast-paced team focused on meaningful impact and professional growth.
Drive customer onboarding, training, and adoption for SaaS platforms Kanga and Education Modified.
Act as a strategic advisor to develop success plans and KPIs that maximize platform effectiveness and retention.
Partner with Implementation, Sales, and Analytics to measure customer health and ensure measurable outcomes.
Presence is the leading provider of teletherapy solutions for children with diverse needs, connecting therapists to K-12 school districts nationwide. With over 2,000 clinicians and 8 million sessions delivered, Presence is a remote-first company that values collaboration, cameras-on engagement, and meaningful connections.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Work from a home office and deliver web presentations.
Support families with benefits conversations that matter.
Receive ongoing training and mentorship from engaged leaders.
Global Elite Empire Consultants provides client-facing, fully remote financial services. The company offers mentorship, training, and a supportive team culture focused on helping families.
Deliver live new hire training and ongoing enablement for Customer Support and Operations teams.
Maintain LMS modules, create training materials, and update knowledge base articles before product launches.
Support enterprise client training, webinars, and product demos to drive platform adoption.
Donorbox is a fundraising platform and donor management system for nonprofits. Our fast-growing, profitable company is fully distributed with 150 employees across 23+ countries and was named a Best Place to Work in DC.
Lead end-to-end software implementation projects for enterprise transportation and logistics clients.
Deliver comprehensive training to help customers maximize the value of their transportation management systems.
Coordinate data conversion, go-live planning, and technical troubleshooting to ensure smooth transitions.
The partner company provides enterprise transportation management software solutions that drive digital transformation across complex supply chains. It fosters a collaborative, technology-driven environment emphasizing innovation, professional development, and cross-functional teamwork.
Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
Train customers directly and configure product builds during the implementation phase.
Collaborate with internal teams and clients to ensure successful onboarding and project delivery.
Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Deliver engaging new hire and upskilling training sessions using standardized agendas and trainer guides.
Monitor performance metrics, create improvement plans, and serve as a subject matter expert during training initiatives.
Step in to support members via phone, email, and chat to resolve complex travel issues with a professional tone.
Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.
Become an expert in the RainFocus platform and train client admins on tools and processes.
Work with clients to identify business requirements, facilitate design workshops, and configure solutions.
Document requirements, communicate risks to project managers, and lead client solution calls.
RainFocus provides an event management platform for Fortune 500 companies to execute in-person, virtual, and hybrid events. The company is rapidly growing, well-funded, and offers a challenging, fun, and exciting culture.
Own customer implementations from kickoff to successful launch.
Learn each customer's business and configure Distill around their goals.
Guide customers through onboarding, training, and adoption to drive value.
Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.