As a Client Success Partner, you will support clients in their digital training strategy through the 360Learning platform, ensuring contract renewals, business impact, and relationship development, managing a portfolio of clients in a high-touch and low-touch mode. Your role plays a key part in the customer success team, you are responsible for the development of the relationship with your clients.

As an Education Onboarding Specialist, you'll support new customers using Experience Curriculum, ensuring they feel confident implementing the lessons. The role involves managing a portfolio of curriculum customers, offering personalized solutions, and gathering feedback to improve onboarding resources, working with cross-functional teams, and ensuring a positive customer experience.

As an Escalation Specialist in our Resource Center, you will be responsible for providing basic transactional support to callers. This role requires strong communication skills, attention to detail, and the ability to multitask effectively. You will exercise sound judgment in an environment involving sensitive customer information.

As a Customer Care Agent (German Speaker), you will be the first point of contact for customers, ensuring a seamless and supportive experience by responding to enquiries via email and live chat, assisting with payments and orders, and collaborating with various departments to enhance customer satisfaction.

As a Customer Support Manager at Runwise, you'll work closely with property companies, acting as a trusted advisor to help them run their heating systems efficiently and comfortably, troubleshooting issues to meet energy reduction goals. The role involves answering live phone calls, real-time troubleshooting, remote monitoring, and making system adjustments.

As a Customer Support Representative, you will provide a high level of customer service to Parsley Health Members by corresponding to inquiries both via email, SMS, and over the phone, performing onboarding calls, managing cancellation requests, answering questions about the Program, and resolving member complaints in a professional and timely manner.

Join Immersive Labs as a Customer Success Manager to develop strategic partnerships with customers, ensuring the platform delivers on their strategic outcomes. You will onboard customers, train them on the product suite, and collaborate with internal teams to deliver a strategic vision. With 3-5 years of experience in customer success, you will drive customer obsession and elevate the customer voice.

As part of the PocketHealth team, enable hospitals and clinics across North America — and empower over 2 million patients — to discover a better healthcare experience by providing timely technical support, guidance around appropriate use and general platform education to patients via email and over the phone.

Givebutter is seeking a Customer Support Chat & Email Specialist with a positive attitude and attention to detail to anticipate the needs of users. As a member of the Customer Support team, you will support the fundraising efforts of a large and diverse group of NPOs by responding to inquiries from current and prospective users and donors by chat and email.

Facilitate deliveries from booking to successful drop-off. Provide support for customers and drivers via chat and phone. Communicate with contacts to ensure deliveries are completed smoothly. Provide operational feedback and identify pain points for team to optimize logistics. Position requires 40 hours per week and occasional holidays.