Remote Customer service Jobs · Communication

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  • Manage relationships with doctors and healthcare providers to ensure long-term satisfaction and loyalty.
  • Handle contract processes via DocuSign, including preparation, distribution, and signing in a timely manner.
  • Communicate professionally via phone and email, resolving queries and providing timely solutions.

Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic healthcare facilities. They leverage a global network to connect clients with highly qualified professionals, offering tailored services to meet unique business needs.

  • Support client onboarding, dispute processing, and customer communication using CRM and established workflows.
  • Review credit reports, prepare dispute letters, and maintain accurate documentation and records.
  • Provide professional customer service, schedule consultations, and escalate complex issues as needed.

20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They offer competitive rates, weekly payments, free training, and a supportive community to contractors.

US Unlimited PTO 16w maternity 16w paternity

  • You run the team's daily engine, owning the operating rhythm and queue health.
  • You build a deep bench by coaching MSMs and developing Senior MSMs into player-coaches.
  • You keep your team focused on high-value work and manage handoffs with Service and Support.

Collective is a technology platform that provides business incorporation, accounting, bookkeeping, and tax services for self-employed individuals. It is a venture-backed startup with a focus on empowering businesses-of-one, featuring a culture of innovation and community.

  • Diagnose root issues underlying client challenges and propose tailored solutions.
  • Collect, structure, and synthesize qualitative and quantitative data for project outputs.
  • Produce well-supported, actionable client recommendations with clear messaging.

FrontierView is a leader in policy and global intelligence, uniquely combining data, technology, and insights to empower customers. The firm is part of FiscalNote, a larger organization that values diversity and inclusion, with benefits promoting well-being and balance.

$99,500–$128,500/yr

  • Manage a portfolio of public-sector customer accounts, driving adoption and measurable outcomes.
  • Serve as the primary point of contact and trusted advisor to customer stakeholders.
  • Lead business reviews focused on engagement, ROI, and long-term value.

Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.

  • Work closely with customers to help them successfully implement and use Duna’s product.
  • Act as the technical point of contact for integrations, onboarding, and product rollouts.
  • Troubleshoot implementation issues and guide customers toward scalable solutions.

Duna is redefining identity for the global economy. Backed by world-class investors including CapitalG and Index Ventures, we are a remote-first, fast-moving team of builders who value curiosity, grit, and transparency.

$20–$25/hr
US Unlimited PTO

  • Serve as the first point of contact for members, triaging communication and coordinating with Maternity Navigators.
  • Schedule and confirm visits, verify insurance, and maintain real-time visibility into care team schedules.
  • Build ongoing relationships with members through proactive outreach and help them access non-clinical supports like transportation and WIC.

Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities, with a focus on Black, Brown, and Indigenous families. They are a small startup building trust-based engagement and wrap-around support for expectant mothers.

6w PTO

  • Provide exceptional customer support via phone, email, and chat, resolving concerns promptly and professionally.
  • Document interactions in CRM, troubleshoot common issues, and escalate complex problems when necessary.
  • Meet performance targets including response time, resolution rate, and customer satisfaction metrics.

AUTODOC is a European online platform for the automotive aftermarket, founded in Berlin and operating across 27 European countries. With over 5,500 professionals from more than 50 nationalities, the company blends German heritage with high-tech innovation to build a sustainable, tech-driven future for mobility.

$45,000–$52,000/yr
US Unlimited PTO

  • Manage high-volume inbound communications across phone, email, chat, and SMS as the first point of contact for patients.
  • Schedule appointments and coordinate with GI Providers, Registered Dietitians, and Behavioral Health Providers.
  • Respond to billing and insurance questions, triage clinical inquiries, and de-escalate challenging interactions with empathy.

Oshi Health is a virtual digestive health practice transforming GI care by combining compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions. It is a remote-first, mission-driven high-growth startup with a focus on patient-centered care and team collaboration.

US Unlimited PTO

  • Provide expertise in prior authorization and implement the Inspire Prior Authorization Program.
  • Support patient intake, verify insurance, and manage prior authorization requests.
  • Train sites on program requirements and assist with appeals through External Medical Review.

Inspire Medical Systems is a medical device company dedicated to treating Obstructive Sleep Apnea with an innovative FDA-approved device. The company values a people-first culture, offering excellent benefits, 401k matching, and flexible time off, and is committed to diversity and patient outcomes.