Maintain the stock vehicle process from acquisition to delivery.
Serve as the stock vehicle point of contact for groups, clients, and dealers.
Provide recommendations to clients related to inventory acquisition.
Enterprise Fleet Management provides full-service fleet management for companies, government agencies, and organizations with medium-sized fleets. They have more than 50 fully staffed offices nationwide and a North American fleet of 750,000 vehicles, focusing on doing the right thing by customers and employees.
Investigates new claims by reviewing first reports of loss and supporting materials.
Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
Manages an inventory of property/casualty and disability claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of their culture.
They empower people to realize their full potential beyond the limitations of a traditional 9-5 job. They are seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions.
Helping clients understand the platform and supporting them throughout the process of making a deposit
Assisting clients via various communication channels (phone, WhatsApp, platform chat, email, push notifications)
PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. They offer a proprietary trading platform and integration with MetaTrader 5 (MT5) to provide its clients with a robust and versatile trading experience.
Lead and develop a high-performing team of Enterprise Customer Success Managers, fostering accountability and excellence.
Serve as the executive-level point of contact for Enterprise customers, guiding them toward maximizing value.
Own the Enterprise book of business for renewals and expansion, delivering against revenue retention targets.
Newsela provides authentic, real-world content from trusted sources and makes it instruction-ready for K-12 classrooms. Over 3.3 million teachers and 40 million students have registered with Newsela for personalized content that's accessible and aligned to instructional standards.
Service a portfolio of small and medium sized business (SMB) customer accounts, working with them effectively to establish payment plans when their business revenues fluctuate.
Use negotiation skills to establish a plan with our customers in default to bring them back into good standing.
Use empathy and judgment to understand what the customer’s business is going through, how it has affected their revenues, and develop a payment plan to work through it.
Forward Financing is a financial technology company based in Boston, Massachusetts unlocking capital for small businesses across America. Recognized as a Best Place to Work, they invest in their employees, technology, and customer experience.
Educate clients on the Beyond Finance financial hardship debt program, ensuring a clear understanding of benefits and options.
Empathize with and deescalate upset clients, addressing concerns about their financial situation.
Use a CRM system to access client information and maintain detailed records of interactions and progress.
Beyond Finance helps everyday Americans escape crippling debt and step into a brighter financial future. They've helped over 1 million clients and have a culture focused on compliance and ethics with supportive, user-centric technology and customized financial solutions.
Handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect services.
Maximizes all retention and sales opportunities, resolves customer issues and ensures an optimal level of quality customer service.
Achieves and exceeds targets by resilience and demonstrating strong negotiation skills to save customers from disconnecting services.
Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Cogeco constantly strives to create an environment that welcomes and nurtures all, prioritizing the health and well-being of its colleagues.