Remote Customer service Jobs · Negotiation

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$56,100–$77,200/yr
US 14w maternity

  • Independently manage a book of business/portfolio across assigned territories.
  • Ensure that customers are continuously delighted throughout their journey with Renaissance.
  • Contribute to revenue growth through customer advocacy and success stories.

Renaissance is a global leader that provides pre-K–12 education technology. Their solutions help educators analyze and plan personalized learning paths for students. They are fiercely passionate employees and educational partners that have helped drive phenomenal student growth, with solutions being used in over one-third of US schools and in more than 100 countries worldwide.

$87,000–$95,000/yr

  • Manage assigned portfolio customers with significant independence; develop strategic customer relationships across territories and execute impactful strategies to drive strong business results
  • Proactively and reactively ensure that customers are continuously delighted throughout their journey with Renaissance; partner with Sales to develop and execute account growth strategies across shared customers
  • Take ownership of risk identification, documentation, and escalation within their area; identify opportunities for upselling and cross selling and work closely with the sales team to close any sales opportunities

Renaissance is a global leader in pre-K–12 education technology. Their solutions help educators analyze, customize, and plan personalized learning paths for students. They have fiercely passionate employees and educational partners and their solutions are being used in over one-third of US schools and in more than 100 countries worldwide.

US Unlimited PTO 12w maternity 12w paternity

  • Support the Micro Group Client Portfolio: Partner with Account Executives on micro employer groups (2-50 lives).
  • Own a Book of Business Independently: Serve as the primary day-to-day contact for a portfolio of micro group clients (2-50 lives).
  • Execute Core Benefits Analyst Responsibilities: Handle the tactical and analytical foundation of client servicing.

Nava is on a mission to #fixhealthcare by fusing deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country.

$120,000–$150,000/yr
US Unlimited PTO

  • Lead new customer onboarding and implementation.
  • Set strategic direction in customer's use of Limble.
  • Identify risks to retention and opportunities for growth.

Limble empowers the unsung heroes who support the world by revolutionizing the way businesses manage their maintenance operations. They provide a comprehensive suite of software solutions to optimize asset performance and drive operational excellence. Limble's company culture and values are based on collaboration and transparency.

  • Serve as a key point of contact for policyholders during their relocation, ensuring consistent communication, clear expectations, and empathetic support.
  • Conduct detailed market research using listing platforms, vendor databases, and internal tools to locate viable, like-kind-and-quality housing options.
  • Apply negotiation skills to secure favorable lease terms, maximize policy benefits, and stay within Additional Living Expense (ALE) guidelines.

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

$100,000–$110,000/yr
US Unlimited PTO

  • Lead a designated book of business aligned to HealthJoy’s most strategic broker partners.
  • Be a key driver of HealthJoy’s revenue goals through proactive account management, strategic expansion, and world-class retention efforts.
  • Build strong, consultative relationships across all levels of a customer organization, from day-to-day champions to C-Suite stakeholders.

HealthJoy guides employees to affordable, high-quality healthcare by consolidating clients’ health and wellness strategies into the HealthJoy Benefits OS, a simple, unified digital experience, leading to healthier employees and a healthier bottom line. With over $100M in fundraising to date, HealthJoy has garnered workplace awards and grown globally to over 300 team members.

  • Develop and maintain the multi-year strategic client relationship for Global accounts.
  • Act as the lead point of contact for both external and internal stakeholders.
  • Ensure successful activation, upselling and retention of our solutions according to client needs.

Integral Ad Science (IAS) is a leading global media measurement and optimization platform. They deliver the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS is an equal opportunity employer, committed to diversity and inclusiveness.

  • Serve as the point of contact for a portfolio of customers.
  • Build and maintain multi-threaded relationships with key language access stakeholders.
  • Proactively monitor customer health and utilization data.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

  • Collaborate with customers to understand their goals and help them maximize the value of the Respond.io platform
  • Assist customers during the onboarding process, ensuring a positive and smooth experience
  • Develop and maintain strong relationships with both internal and external stakeholders

Respond.io, founded in Hong Kong in 2017, is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls, and email in one place. They operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture.