Seeking a dynamic Account Manager - Benefits to manage key client relationships, develop strategic account plans, and ensure exceptional customer satisfaction while driving business growth. The role involves managing annual benefit renewal activities, liaising with benefit carriers, and communicating industry changes to clients.
The bilingual French-English Customer Success Manager develops strong relationships with French and English-speaking customers by serving as a trusted advisor and advocate. This role proactively engages with customers to ensure they realize value, leading to revenue retention and new opportunities, liaising between customers and internal teams to ensure timely delivery of solutions based on needs and improving the customer experience by identifying needs, communicating effectively, and exceeding client expectations.
As a Senior Specialist, Premium Support, you will provide exceptional customer service to the Airbnb community, focusing on key members and resolving issues with their reservations. You will take ownership of cases, foster strong relationships, and contribute to team success by identifying improvements and supporting management initiatives.
Serve as the primary contact for a portfolio of clients using HubSpot. Develop and maintain strong, long-term client relationships. Understand client business objectives and tailor HubSpot solutions to meet those needs. Guide clients through onboarding and ensure successful implementation of HubSpot tools. Provide ongoing support and training on HubSpot’s features and best practices. Identify opportunities for clients to optimize HubSpot use and drive business growth.
As a Customer Success Manager, you will be the trusted advisor to our largest B2B enterprise customers, ensuring they achieve ROI and long-term success with Conversica. You'll partner with executives, lead strategic conversations, and manage renewals and expansions that drive growth. This is a highly visible role where you’ll collaborate across Sales, Product, and leadership to deliver an exceptional customer experience and strengthen lasting partnerships.
As a Senior Customer Success Manager, you’ll lead a book of mid-market accounts, act as a senior post-sale escalation point, and contribute to process and customer success strategy improvements. This role involves building strong relationships with customers and partners, advising them on adoption strategies, and uncovering upsell opportunities. You will also provide product education, manage customer relationships, and advocate for customer needs within HealthJoy.
As a Senior Customer Success Manager at Procurify, you will manage a complex book of business, lead high-impact customer engagements, expansions, and rollouts. Act as a trusted advisor to executive stakeholders, drive customer success strategies, and confidently manage escalations while maximizing growth opportunities. Your ability to navigate customer landscapes and advocate for customer needs will be crucial.
Join the Onboarding team as an Onboarding Specialist! Take ownership of the customer upon subscription, guiding them in account and connections set-up. Post-set-up, maintain ownership, follow-up regularly, and upsell product features and plans.
The Docusign Customer Success Account Manager (CSAM) will own a portfolio of accounts and renewals, support customer adoption, drive a return on customers’ investment in Docusign, and unlock further digitalization.
Focused on fostering strong relationships with local communities to support health initiatives, this role involves working with local organizations to build community capacity to engage in health research, and executing impactful community events and campaigns for Care Access. This role requires strong planning abilities and communication of plans and outcomes to company leadership.