Drive forward Pluralsight’s Client Engagement Model to ensure customer and Pluralsight’s mutual success.
Anticipate customer needs and proactively forecast and mitigate risk throughout the customer life cycle.
Partner with cross-functional teams, including sales, to identify growth opportunities and ensure a seamless customer journey.
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development.
Identify new opportunities within existing accounts.
Deliver solutions in a fast-paced SaaS environment.
TeamDynamix provides cloud-based service management and project management solutions. They empower organizations to improve IT service delivery and streamline project workflows.
Support Complex Large Accounts as a Secondary CM, partnering with Account Executives.
Serve as the primary day-to-day contact for a portfolio of smaller large-group clients.
Execute Core Benefits Analyst Responsibilities, handling the tactical and analytical foundation of client servicing.
Nava is on a mission to fix healthcare. They fuse deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country.
Lead onboarding execution and definition of customer success plan
Collaborate with sales staff to expand sales within existing and new accounts
Act as primary contact for onboarding, activation, and platform value realization
Jobgether is a platform that uses an AI-powered matching process to connect candidates with hiring companies. They seem to have a vibrant workplace culture that values innovation.
Handle inbound and outbound inquiries, focusing on loyalty and value-based relationships.
Maximize retention and sales opportunities by resolving customer issues and ensuring quality service.
Demonstrate strong negotiation skills to retain customers requesting to downgrade or disconnect.
Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Cogeco is committed to creating a diverse and inclusive world of belonging for all colleagues.
Provide outstanding customer service to both internal and external clients and educate clients on services and goods regarding Wellness Plans.
Collect payment and cancel Wellness Plans, and show empathy and compassion while communicating with clients of deceased pets.
Educate and negotiate in order to retain Banfield’s Wellness Plan clients using various strategic preservation techniques.
Banfield Pet Hospital is a community of caring people committed to their purpose: A better world for pets. They are bonded by a commitment to create an inclusive environment where associates can be themselves, valuing differences and upholding the health and well-being of their associates.