Lead the day-to-day Support function and own response times, quality, and ticket resolution.
Make sure customers get fast, helpful answers with exceptional service and resolve issues quickly.
Track team performance, create processes, and partner with other teams to improve workflows.
Property Leads delivers high-quality, motivated seller leads to real estate investors and is expanding into home services. We're a large, data-driven company that participated in 50% of off-market home sales in the last 12 months, and we care about results.
Act as a primary client contact, handling communication via phone, email, and text.
Coordinate appointments, inspections, and project updates while maintaining accurate records.
Proactively follow up with clients to ensure satisfaction and resolve any concerns promptly.
Cook Roofing Company is a roofing service provider focusing on customer satisfaction and project coordination. The company fosters a professional, respectful, and inclusive workplace, offering growth opportunities as it expands.
Develop volunteer host family networks and foster relationships with area high schools.
Serve as a mentor to international students, organizing intercultural experiences.
Complete vetting of host families and submit monthly supervision reports.
Pan Atlantic Foundation facilitates international high school exchanges. They are a small organization with a focus on community engagement and cultural exchange, valuing self-motivated individuals.
Guide new clients through the onboarding process and communicate required next steps.
Collect, review, and maintain accurate client and account information.
Establish and update client records within company systems and respond professionally to questions.
Total Fire Protection is a full service fire and life safety provider serving commercial and industrial customers. Since 1991, our team has delivered fire protection solutions including sprinkler systems, fire alarms, inspections, testing, maintenance, special hazard systems, and related services.
Handle customer inquiries through phone, email, chat, and other channels.
Understand customer questions and provide appropriate assistance.
Record interactions accurately and follow up on outstanding matters.
Consumer Links is a customer service provider that connects customers with businesses. They are a team-focused company that values reliability and service.
Provide timely and highly satisfactory customer service including identifying issues, recommending solutions, and offering workarounds.
Assist with testing and troubleshooting issues and translate between customers and technical support and engineering teams.
Offer focused training on proper software use and maintain productivity and quality standards.
Qualia builds the leading B2B real estate technology platform that simplifies the home buying and selling process. The company serves SMB and enterprise customers across the real estate ecosystem, and its platform is used by millions of consumers annually.
Assist clients in researching and booking hotel accommodations and respond to inquiries via email, phone, or chat.
Review client preferences to recommend suitable lodging based on budget, location, and travel dates, and manage reservations using booking tools.
Provide post-booking support including changes, special requests, and follow-up questions, while staying informed on travel trends.
We are a travel planning company dedicated to creating unforgettable experiences for every type of traveler. We provide personalized hotel and resort booking services with care and attention to detail.
Assist clients in preparing itinerary details for upcoming trips.
Support the booking process by gathering required information and researching options.
Maintain accurate records and communicate clearly with clients throughout planning.
We are a remote job board connecting talented individuals with flexible opportunities. Our culture is built on supporting remote work and providing clear guidance to our team.
Design customized travel itineraries based on client preferences, budgets, and destinations.
Research destinations, accommodations, and activities to create well-rounded trips.
Maintain accurate records and provide clear itineraries, adjusting as needed.
We are a professional travel planning company dedicated to creating personalized and unforgettable travel experiences. We specialize in cruises, resort stays, group travel, and custom itineraries, with a supportive team culture and ongoing mentorship.
Assist clients with trip details, research options, and organize itineraries.
Maintain records, communicate clearly, and coordinate follow-ups.
Provide general administrative and customer service support.
Destination Careers is a travel services company connecting clients with trip planning support. They focus on customer service and administrative coordination, with a remote and flexible culture.