71 results
FiltersIn this fully remote role, you will primarily support educators by addressing inquiries about their auto and property insurance policies, providing exceptional customer service through phone calls, emails, and live chats to help clients protect their assets. Horace Mann will provide the necessary training and support to help you obtain your Property & Casualty License if you do not already have one.
Communicate and follow-up with plan members to ensure understanding of the program while delivering exceptional customer service. Answers the phones and responds to incoming inquiries while utilizing care center training tools. Facilitates patients successfully through the surgery review process, exceeding expectations while meeting the program metrics. Efficiently and effectively manages a case load across a variety of clients and surgical categories.
As a Customer Support Coach, you will be the voice of, and advocate for our customers, providing exceptional support. By resolving questions and troubleshooting issues across multiple channels, you’ll ensure a seamless experience for our hotel partners, strengthening client relationships and promoting software adoption.
We’re looking for enthusiastic, hard-working, friendly individuals to come support a huge network of veterans. This position relies on outstanding people skills and the desire to uphold our mission “to protect every child and serve all working people and leave no veteran behind.” This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient for YOU and your family.
As a Customer Support Level 2 Regular, you will handle a wide range of inbound customer inquiries, serving as a primary problem-solver for complex issues. You're expected to independently resolve most issues, ensuring customer satisfaction through empathetic communication and deep product knowledge, adapting to diverse customer needs.
As a Customer Support Specialist, you are a pivotal member of our support team, responsible for resolving a wide range of customer issues. You will leverage your deep product knowledge and problem-solving skills to provide effective solutions, ensuring a high-quality customer experience. This role involves direct customer interaction and collaboration with other teams.
In this role, you will be responsible for providing excellent customer service by resolving customer inquiries and troubleshooting product issues, ensuring customer satisfaction through effective communication and collaboration with cross-functional teams, and helping maintain a positive customer experience by ensuring prompt responses and high-quality resolutions.
Coordinate the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. Ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment. Reach out to body shops to confirm vehicle pick-up details and talk to vehicle owners to get necessary releases. Keep accurate notes and meet daily performance goals.
The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in English. This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.
Assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. We're looking for enthusiastic, self-driven individuals.