We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Support Manager responsible for providing exceptional customer service and support, handling account receivables and collections from delinquent clients. You will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships.
Job listings
We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle inbound calls from medical professionals, using medical terminology, to request and verify benefits. Provide excellent customer service through active listening and work with confidential customer information sensitively, aiming to resolve issues proactively.
We are seeking enthusiastic individuals to assist existing and prospective clients within our organization. This position involves working with multiple clients throughout the day, providing outstanding service and product knowledge.
$50,000–$70,000
USD/year
Destination Knot is looking for enthusiastic, detail-oriented individuals to join our team as Client Services Travel Representatives. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. You’ll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention.
We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
$52,000–$56,160
USD/year
The Quality Assurance (QA) Analyst will develop, implement, and oversee a complete Quality Assurance program that safeguards the quality of our services. They will foster a culture in which all employees become actively engaged in delivering exceptional service to our clients, and participate in formulating organizational policies and operating procedures for Case Management teams.
$35,000–$65,000
USD/year
In this role, you will support clients before, during, and after their travel planning process by providing timely communication, resolving issues, and ensuring a smooth and stress-free experience. The ideal candidate has a passion for helping others, strong communication skills, and a commitment to delivering exceptional service in the travel space.
Focused on fostering strong relationships with local communities to support health initiatives, this role involves working with local organizations to build community capacity to engage in health research, and executing impactful community events and campaigns for Care Access. This role requires strong planning abilities and communication of plans and outcomes to company leadership.
$110,000–$125,000
USD/year
US
4w PTO
Manage the full lifecycle for existing customers within EasyLlama’s Commercial and Enterprise customer base. Ensure customers are properly transitioned to onboarding and introduced to Support functions, are getting the maximum value from EasyLlama, and are aware of new features and offerings. Build a deep understanding of the EasyLlama product and showcase your strong problem-solving skills to address customer challenges promptly and creatively.