Remote Customer service Jobs • Problem-solving

Provide exceptional customer service through live chat and telephone support in a remote position. Responsibilities include responding to customer inquiries, assisting with product information and issue resolution, delivering timely and accurate responses, documenting customer interactions, and collaborating with team members to improve customer experience.

Teachable's Product Support team plays a crucial role in empowering our creators to excel on our platform. As a contractor, you'll contribute to operational success and elevate the value Product Support provides. You'll be the bridge between product offerings and creator needs providing exceptional customer support, by engaging with customers via various channels to provide timely and effective solutions.

Support patients in setting up payment plans through our platform and serve as the voice of our customers. This role delivers a seamless patient experience through inbound support, outbound communication, and collaboration with cross-functional teams. Contribute to the growth of a product that’s improving access to healthcare for all Americans.

As a Customer Service Representative, you will find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, calmly attempt to resolve and de-escalate any issues, and escalate interactions when necessary and appropriate. You will also respond to requests for assistance and/or possible processing payments and provide feedback on call issues.

PAR is seeking a career-driven, customer-focused Technical Support Agent to join their Call Center team. In this entry-level role, you will provide first-level support for POS hardware/software and PAR products, resolve operational and technical issues quickly and efficiently, and deliver exceptional service that fosters total customer satisfaction.

Your days will be filled with phone calls from our members providers and other stakeholders. The CXA will provide accurate, prompt, courteous, and professional responses to member, provider or other stakeholder inquiries over the phone and make an impact by serving on the front lines to support our members.

Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures.

The Customer Support Admin plays a crucial role in delivering both customer and operational support to various departments, ensuring the smooth flow of daily operations by handling support tickets, maintaining up-to-date documentation, and addressing customer queries.

Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries and provide excellent customer service through active listening. Work with confidential customer information sensitively and aim to resolve issues on the first call. Calmly attempt to resolve and de-escalate any issues and escalate interactions when necessary.

The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client, ensuring robust adoption of solutions and maximizing expansion opportunities. The Expert CSM partners with clients and internal Veradigm stakeholders to ensure remarkable client experiences through strategic roadmap planning and tactical execution. The Expert CSM reviews client objectivesand reports progress on Key Performance Indicators.