Guide customers through security and compliance journeys with Vanta's solutions, combining a customer-centric approach with expertise in Vanta's products and security best practices to achieve robust security and compliance outcomes. Lead post-sales activities, partner with Account Managers, and provide professional advice on security best practices and compliance standards.

We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.

The Customer Service team plays a crucial role in assisting customers with their Loan, Card, and Motor inquiries from application to completion. As the first point of contact, you’ll be pivotal in resolving queries and ensuring customer satisfaction throughout their journey. We're seeking a dedicated individual who can leverage their skills to consistently meet quality standards whilst adhering to processes that lead to positive customer outcomes.

Seeking a dedicated and detail-oriented Customer Support Representative to join our team to manage customer inquiries and ensuring timely and effective resolutions through various communication channels. This is a part time employment only. A candidate should have excellent written communication skills with a professional and empathetic tone, and speak/read/ write in Japanese language.

You’ll focus on reviewing customer interactions across email, phone, and messaging to assess solution effectiveness, technical accuracy, tone and empathy, and adherence to policies and procedures and will play an active role in developing and refining quality control processes. You'll use data and quality insights to spot trends, recommend improvements, and help strengthen our support team’s effectiveness.

As a Customer Care Specialist, you will ensure customers are delighted and actively using HighLevel’s software application by coordinating with other departments to support at-risk customers and performing proactive outreach to reduce churn. You'll build customer loyalty by providing legendary customer service.

As a Customer Care Agent (German Speaker), you will be the first point of contact for customers, ensuring a seamless and supportive experience by responding to enquiries via email and live chat, assisting with payments and orders, and collaborating with various departments to enhance customer satisfaction.

Provide initial response and assistance to client situations worldwide, collaborate with client stakeholders, and manage case lifecycles. You will record incident details, coordinate medical treatment and security, and contribute to process development. This role requires flexibility, problem-solving skills, and a proactive approach.

The Customer Experience Associate will report to the Customer Experience Shift Manager, interacting with customers across multiple channels to deliver a memorable experience that builds long-term relationships with pups and their parents. They will track customer feedback, drive CX initiatives, and improve the Ollie experience in Canine Care.

This position establishes professional and quality-based member relationships focused on meeting the financial needs of each member. Promotes a service culture by actively recommending all credit union products and services while effectively meeting the member’s needs via member phone calls. Acts as a liaison for the member and the credit union, in conformance with established policies and procedures.