Act as the single point of contact for day-to-day account oversight and relationship management, ensuring a seamless customer experience.
Oversee all production activities for customers through strong relationship-building, in-depth product knowledge, meticulous planning, and flawless execution.
Work closely with Product, Engineering, and Technical Support teams to identify and track product improvements, troubleshoot issues, and resolve bugs.
HealthEdge is an agile, innovative 21st-century software company providing next-generation, business-transforming technology products to the healthcare payer market. The company fosters an inclusive culture committed to workforce diversity and enabling all employees to belong and make an impact.
Responsible for leading, coaching, and developing a team of Account Managers.
Drive retention and growth across the book of business by proactively managing risk.
Identify and implement process improvements that enhance service delivery.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. They have combined technology with human expertise to help individuals and organizations thrive and 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.
Own and manage mid-market client and broker relationships.
Deliver an exceptional client experience by executing key workflows.
Track and analyze client success KPIs, translating insights into action plans.
Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. They are one of the fastest-growing healthcare technology companies, trusted by sophisticated employers and providers, building a team of talented, mission-driven individuals.
Own the success, retention, and growth of Gaggle’s entire customer base across North Carolina.
Serve as a strategic advisor to district leaders, helping them achieve meaningful outcomes tied to student safety.
Work cross-functionally with various teams to deliver a consistent, high-quality experience statewide.
Gaggle provides solutions focused on student safety and well-being. While their employee count isn't specified, they seem to promote a collaborative environment across various internal teams to ensure customer success.
Serve as the primary point of contact between strategic customers and internal stakeholders.
Foster and grow customer relationships by acquiring tribal knowledge of a customer's organization.
Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption.
MariaDB makes a big impact on the world by being the backbone of applications used everyday, from banking to shopping to calling. Companies large and small, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people.
Serve as an integral point of contact and strategic partner for dealerships.
Provide hands-on launch support, ongoing training, and real-time troubleshooting.
Work closely with the field team and the MSX BDC to ensure an excellent experience.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. They are committed to helping clients transform their businesses and effectively manage operations. With global teams, industry expertise, and the power of technology, they design and deliver tailored, sustainable, and innovative solutions and services.
Provide high level of customer service both internally and externally.
Act as a liaison between the client, sales team, main lab, supply, courier, LIS, client services and billing.
Conduct ongoing on-site visits to client accounts to initiate and form relationships in an effort to retain client relationships.
Northwestern Medicine strives to set itself apart as a leader in the healthcare industry, prioritizing a patient-first approach for positive workplace interactions. Benefits include tuition reimbursement, loan forgiveness, 401(k) matching and lifecycle benefits, seeking to take care of its employees.