This is a fully remote position with the ability to travel. You can work 100% remotely and from anywhere in the world. They host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. The company offers you the support to succeed, while you have the freedom to explore the world!
Job listings
Provide remote support for Oncology and Surgery Business products, including clinical workflows involving both Software and Hardware. Deliver professional service on the customer hotline according to SOP. Optimize service quality and maximize customer satisfaction while supporting multiple customers. Document all remote support actions in Salesforce and independently perform routine troubleshooting.
As an Executive Mindset Coach, youβll work with entrepreneurs, senior professionals, and business owners, helping them refine their leadership skills, embrace transformative change, and achieve strategic goals. Youβll provide tailored coaching, mentorship, and access to renowned personal development and transformation programs designed to empower lasting success.
Lead HighLevelβs global Customer Success, Implementation, Adoption and Retention strategy, ensuring alignment to corporate growth, retention, and NRR goals. Serve as a key member of the broader SLT, providing strategic input on company-wide initiatives impacting the customerβs experience. Drive the transformation of the customer journey by scaling digital-first, data-driven engagement and leveraging customer automation.
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
Your time will primarily be spent on the front lines with our users, assisting them with using Clair from the moment they sign up, and through the entire usage of Clair. Youβll be an internal Clair detective, mediating between our product teams, tech teams, partner teams, and our Clair users, making sure our users are having an amazing customer experience.
Manage, motivate, and develop a team of 10-15 Customer Support Representatives to deliver excellent issue resolution to customers. Collaborate with Procore organization members to develop best practices to further customer success. Coach Customer Support Representatives and team leads to help them achieve personal and professional goals.
Answer high volume incoming calls from AAA Members in need of Roadside Assistance, providing extraordinary customer service, expressing empathy, and using internal knowledgebase programs. Input Member location, vehicle make/model and description of needs. Use online mapping tools to determine Member breakdown location and establish tow destination.
Forma is looking for a Manager, Customer Support to lead a group of world-class Customer Experience team members. You will manage and scale a team that creates a positive experience and represents the voice of our members. This role can be based anywhere in the US and will report directly to the Director, Customer Support.
As a Technical Support Specialist, you will join a team that operates as a second point of contact for Aircall's customers across the globe, helping to solve complex technical and operational questions. You will have a direct impact on their ability to make and receive phone calls, leverage the right products/integrations and grow their business. You will be part of an international team with diverse backgrounds and skill sets.