Youโll be the face and voice of Deel for our clients, responsible for onboarding clients and setting them up for durable relationships with Deel to enable long-term success. You will serve as our clientโs trusted advisor by providing strategic guidance during the onboarding phase on operational and product-related issues.
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Focused on fostering strong relationships with local communities to support health initiatives, this role involves working with local organizations to build community capacity to engage in health research, and executing impactful community events and campaigns for Care Access. This role requires strong planning abilities and communication of plans and outcomes to company leadership.
As a T1 Support Agent, you will be an integral part of the PartnerStack Customer Success team responsible for assisting customers and their partners in navigating and utilizing PartnerStack to grow their business. You will work in a shared queue providing resolutions and information to end users, investigate and report bugs, and help improve support through quarterly projects. You are resourceful, independent, and have strong communication and customer support skills.
Serve as the first point of contact at Flywire, guiding customers through their payment process. You will troubleshoot payer's problems, liaise with all departments within Flywire and solve payment inquiries. You should be highly skilled at uncovering customers' needs and providing solutions.
Manage a portfolio of accounts and lead both adoption and renewal activities to ensure long-term success. Work collaboratively with internal teams to understand customer needs, identify growth opportunities, and proactively manage risk. Be accountable for securing renewals, supporting adoption strategies, and serving as a point of escalation when necessary.
Manage the full lifecycle for existing customers within EasyLlamaโs Commercial and Enterprise customer base. Ensure customers are properly transitioned to onboarding and introduced to Support functions, are getting the maximum value from EasyLlama, and are aware of new features and offerings. Build a deep understanding of the EasyLlama product and showcase your strong problem-solving skills to address customer challenges promptly and creatively.
PlayOn is looking for a Customer Support Representative to provide next-level service to MaxPreps customers, ensuring issues are resolved with minimal customer effort. You will raise the average of customer experiences by modeling best-in-class service, tackling issues head-on, and inputting data efficiently. You will answer phones, reply to service tickets via email, and enter high school sports data.
As a Cargo Claims Adjuster, you will speak to customers, educate them, and help them navigate their claim to the best possible outcome. Your role involves handling a claims inventory, triaging critical claims, and delivering service to all claim constituents. The ideal candidate is highly motivated, growth-oriented, and eager to contribute to a tech-driven claims organization, ensuring optimal claim results through effective communication and problem-solving.
The Experience Partner 2 manages a portfolio of mid-tier clients across the full customer lifecycle, participating in pre-sales discovery, leading implementation coordination, and ensuring long-term client success through strategic engagement and growth planning. This role requires a balance of consultative client management and cross functional collaboration.
We are looking for a compassionate and dedicated Care Companion to join our team. In this position, you will be asked to use both English and Japanese to assist members. As a Care Companion, you will have the unique opportunity to guide our members through their family-forming journeys. You will also have the opportunity to work with members via video chat, and other communication avenues. In this position, your main responsibility will be to provide outstanding customer service.