Remote Customer service Jobs

Job listings

$113,000–$191,000/yr
US Unlimited PTO

  • Engage with customers via Zoom and email as a technical consultant, providing product and best-practice guidance during the post-sales journey.
  • Deliver customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model.
  • Build and maintain specialty competency in DevSecOps tools and GitLab use cases through training, certification, and creating reusable examples.

GitLab provides an intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.

Germany 4w paternity

  • Act as a trusted advisor for strategic customers, analyzing complex needs and translating requirements into scalable solutions within the 360Learning platform.
  • Manage a portfolio of enterprise clients, leading up to 30 active projects simultaneously, and drive product adoption through technical expertise and platform audits.
  • Collaborate with Sales, Product, and Customer Success teams to design reusable processes and deliver professional services that maximize long-term business impact.

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 400+ team members across North America and EMEA, the company fosters a culture of diversity, inclusion, and collaborative learning.

$80,000–$100,000/yr

  • Serve as trusted advisor to enterprise fintech clients, driving product adoption and satisfaction.
  • Lead onboarding, implementation, and training for mid-market accounts up to $250K ARR.
  • Monitor customer metrics, conduct business reviews, and partner with Sales on renewals.

Truv is a financial data API platform for payroll account access, powering income verification and direct deposit switching. Backed by $30M from top VCs, the company is led by industry veterans from Apple and Carta, fostering a customer-centric culture.

$55,000–$75,000/yr
Unlimited PTO

  • Operate as part of an Account Team pod, owning customer health and churn lifecycle.
  • Manage churn risk end to end, partnering cross-functionally to remove blockers.
  • Proactively monitor account health signals and act before they become escalations.

Dutchie provides technology solutions for cannabis dispensaries, focusing on customer success and account management. The company is a growing SaaS platform with a collaborative culture and a pod-based team structure.

  • Manage and resolve diverse customer and partner claims including logistics, billing, product, and contractual issues.
  • Coordinate returns, validate claims eligibility, and drive resolution within defined SLAs.
  • Track claim data, identify recurring issues, and support continuous process improvement.

Xometry powers the industries of today and tomorrow by connecting people with big ideas to the manufacturers who can bring them to life. As a publicly traded company (NASDAQ: XMTR), they operate a digital marketplace serving Fortune 1000 buyers and global manufacturers.

  • Own ticket lifecycle management with AI assistance, resolving issues and driving adoption.
  • Drive value delivery by building onboarding plans, tracking usage, and generating health reports.
  • Maintain relationships and commercial cadence, including renewal reviews and expansion spotting.

DevRev builds an AI platform called Computer that unifies data sources and workflows. Backed by $150M+ from Khosla Ventures and Mayfield, DevRev is trusted by global companies across industries.

  • Embrace flexible work-from-home options and a tailored schedule that fits your lifestyle.
  • Join a nurturing community focused on work-life harmony and team support.
  • Access mentorship from experienced leaders dedicated to your career growth.

Global Elite Empire Consultants is a third-party recruiter that connects talent with opportunities. They are a small to medium-sized company that values work-life balance and provides a supportive community for professional growth.

$80,000–$95,000/yr
US Unlimited PTO

  • Own end-to-end onboarding and training for new Connect and Ad Sales customers.
  • Manage customer lifecycle, driving adoption, retention, and growth using data.
  • Oversee ad campaign execution and act as first-line technical support.

Dutchie is the leading technology platform powering the cannabis industry. It is a fast-growing company with a collaborative culture.

  • Manage and coordinate reservation requests with accuracy and efficiency.
  • Collect client preferences, review booking details, and communicate confirmations.
  • Maintain organized records and provide administrative workflow support.

Aisles & Abroad assists clients with travel and reservation management. The company operates remotely with a collaborative team environment and offers professional development opportunities.

  • Manage translation and copy-editing tasks for clinical research and medical documents.
  • Coordinate with freelancers and agencies to maintain language resources and resolve terminology queries.
  • Support lead tasks and contribute to process improvements to meet KPIs.

Welocalize is a language services provider specializing in translation and localization for the life sciences industry. The company offers a collaborative remote work environment with a focus on quality and client partnerships.