The Manager, Platform Support will be a key leader responsible for the operational excellence, technical maturity, and process adherence within our global Platform Support team. You will manage the day-to-day operations supporting our mission-critical SaaS platform, ensuring high availability and stability for our extensive global customer base. This role is crucial in upholding the high standards for process, accountability, and scalable operations that define our high-growth environment.
This role involves developing and maintaining HL7 and FHIR interfaces with customers' systems, leading standardization efforts, providing technical expertise, and troubleshooting implementations to ensure reliability and compatibility; collaborate with developers and engineers to improve integration methods and assist in mentoring teammates in HL7 and FHIR.
The Team Lead, Workday Administrator is responsible for supporting the implementation, maintenance, and overall administration of our HRIS platform in areas such as HCM, payroll, talent, attendance, benefits, compensation, and people analytics. This role works in partnership with cross-functional teams to ensure our HRIS platform provides a smooth end-to-end experience for all colleagues.
The Salesforce Marketing Cloud Administrator will be the primary point of contact for a new Marketing Cloud Engagement implementation, tied to a multitenant Salesforce Sales Cloud for academic administration. The position will support the marketing and communication needs of a variety of departments and offices as they communicate with their students, faculty, and other internal and external constituents.
Cologix is seeking a detail-oriented and technically proficient NetSuite System Analyst to join our Software Engineering team. This role is pivotal in gathering business requirements, analyzing system processes, and producing high-quality documentation to support NetSuite implementations, enhancements, and integrations. The ideal candidate will serve as a liaison between business stakeholders and technical teams, ensuring solutions align with organizational goals, tracking progress, and addressing user needs effectively.
Design, manage, and continuously improve our global endpoint and SaaS integration ecosystem, overseeing a fleet of ~1,000 macOS devices and under 100 Windows devices. Ensure the environment is secure, reliable, and automated, bridging the gap between endpoint management, identity, and cloud applications. This role goes beyond traditional MDM administration, engineering integrations and automations between tools.
Provide first-level technical support to end-users, resolving issues related to hardware, software, and network connectivity. Efficiently troubleshoot and resolve a wide range of IT problems, utilizing a ticketing system like Jira (ITSM). Continuously seek opportunities to improve IT processes and procedures. Coordinate with external vendors to ensure timely maintenance and support of IT systems.
Manage and optimize our Salesforce ecosystem and integrated revenue tools as we expand access to healthcare for students nationwide. This role will ensure our systems, data, and workflows are operating effectively across the full revenue lifecycle. The ideal candidate will be an experienced Salesforce professional with strong technical configuration skills, a passion for scalable process design, and experience supporting SalesCloud, HealthCloud, Gong, IronClad, Gainsight, and other revenue-enablement systems.
The Grants Systems Administrator is a technical and operational specialist responsible for the backend functionality and optimization of Hillel International's grants management system (Fluxx). This role serves as the internal expert, developer, and troubleshooter for the platform, ensuring seamless grant operations. The Administrator will be key in Fluxx form building, data hygiene, and technical troubleshooting to support the grant objectives of teams across the organization.
Collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences. You will assess clients' business and technical requirements, proposing comprehensive solutions. Also, translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.