Serve as subject matter expert for technical implementation methodologies, including API integrations and ETL workflows.
Partner with Product Management to translate new capabilities into scalable implementation standards.
Enable third-party consulting partners through onboarding, training, and documentation.
Ridgeline is a technology company providing a front-to-back system of record for investment managers, founded by Dave Duffield. It is recognized as a top workplace for innovators and has a collaborative, high-performing culture.
Serve as the firm's top architecture authority across both services and product, owning data, AI, and integration foundations.
Provide technical mentorship, establish practice standards, and partner with sales on pre-sales credibility and technical storytelling.
Deliver hands-on, billable leadership in architecture, ensuring solution integrity across client engagements and product features.
Hunley is a rapidly growing Salesforce Summit Partner headquartered in Davidson, NC, with a fully remote team working from all corners of the country. We move quickly, collaborate deeply, and keep our clients at the center of everything we do, and we’re proud to be known as a place where people genuinely enjoy working.
Supervise and coach a team of IT support analysts handling inbound tickets, calls, and chats for a live digital court reporter product.
Lead incident response for high-severity events, coordinate cross-team escalations, and maintain runbooks and training materials.
Build and manage hardware kit provisioning, on-call schedules, and support metrics reporting to improve service quality.
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. They are building a dedicated support team for their digital court reporter product, Maggie, and are roughly doubling their user base over the next year.
Serve as the SME Architect and Engineer for the USMC Power Platforms environment.
Design, deploy, and configure enterprise On-Premises Data Gateways for secure data integration.
Support cybersecurity requirements and enable warfighter operations via Power Platforms capabilities.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world's leading mission capability integrator, we deliver trusted solutions to protect our nation and allies, serving every branch of the U.S. armed forces.
Provide strategic direction for the Surveillance and Digital Architecture and Governance workstream, translating technical concepts for diverse audiences.
Manage and develop a team of staff across solutions architecture, data engineering, product development, and informatics.
Advise national public health institutes and ministries on data architecture, digital transformation, and governance to strengthen epidemic preparedness.
Resolve to Save Lives is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Since 2017, we’ve worked with governments and other partners in more than 60 countries, aiming for a future where people live longer, healthier lives.
Collaborate with clinics to resolve technical issues and implement Radformation software solutions.
Work with hospital IT departments to install, upgrade, and complete security documentation.
Aid clinical support representatives and troubleshoot internal IT issues as needed.
Radformation transforms cancer clinics by automating and standardizing radiation oncology workflows. They are a fully remote, mission-driven team focused on reducing cancer's global impact.
Provide real-time technical support during patient sessions via phone and chat, troubleshooting connectivity and device issues.
Conduct tablet setup calls for newly enrolled patients, walking them through unboxing, WiFi connection, and app login.
Handle tech callback requests from clinicians and document all interactions in the task management system with clear resolution notes.
Aviary Health is a CMS-approved virtual Intensive Cardiac Rehabilitation (ICR) provider serving thousands of patients nationwide. The company focuses on helping older adults recover from cardiac events through virtual exercise sessions and education, with a culture centered on patient care and technology.
Leverage and test AI-driven knowledge to ensure chatbot and internal Copilot draw from accurate content, identify performance gaps, and provide feedback loops for content updates.
Build and maintain internal knowledge resources, optimize chatbot workflows in Intercom, and use data to continuously improve AI response accuracy and resolution rates.
Stay close to customer challenges through a small volume of support tickets, deepen product expertise, and partner with cross-functional teams to align AI strategies.
Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. Founded in 2018, Vanta has a kind and talented team and is the world's leading Trust Management Platform used by thousands of companies.
Assess existing Azure environment and modernization requirements to inform target architecture.
Design Azure tenant structure including management groups, subscriptions, landing zones, and networking.
Establish governance standards, IaC practices, and produce architecture documentation and runbooks.
Nava is a consultancy and public benefit corporation that helps government agencies modernize technology systems through human-centered design and engineering. It is a remote-first company with a collaborative culture focused on public good.
Act as the working lead for the L2 team, resolving complex technical cases while owning daily queue triage, after-hours coverage, and escalation quality.
Serve as the primary escalation point before L3, coaching team members on technical decision-making and enforcing SLA compliance across the team.
Manage enterprise implementation support, hardware configuration, system integration, and documentation to ensure high service standards.
Genea provides cloud-based physical security, submeter billing, and on-demand HVAC solutions to over 1 million users across 39 countries. Recognized as a Top Workplace from 2021 to 2025 with a 4.3 Glassdoor rating, the company fosters a collaborative and transparent culture with competitive benefits.