The Professional Services Delivery Consultant plays a key role acting as a customer-facing representative of Nexthink. As a remote-based field resource, you will provide implementation and advisory services for Nexthink products, ensuring customer expectations are met or exceeded in terms of technical and business benefits. This position requires a dedicated and enthusiastic professional with strong technical and communication skills.
Seeking a senior telephony engineer to co-lead design, development, and optimization of our Amazon Connect contact center integrated with Salesforce Service Cloud Voice. You’ll be one of two technical owners for voice architecture, IVR/contact flows, Computer Telephony Integration (CTI), and analytics, and work closely with our data/integration team.
As the Manager of Solutions Architecture, you will drive the adoption of frontier AI by enabling the deployment of Grammarly’s products across Enterprise Tech companies and digital-first organizations. You'll leverage your technical skills and consultative experiences to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and consistency.
Support ticket processing and resolution management, which includes detailed and clear documentation of problems and the actions taken to resolve them. Provide technical assistance to computer users by answering questions to resolve computer problems for the end user. Typical assistance concerns the use of computer hardware and software, to include printing, installation, word processing, electronic mail, and operating systems.
The Manager, HR Technology Platforms is responsible for the technical execution, reliability, and evolution of our Workday ecosystem and legacy HR systems. This role leads the Workday engineering lifecycle and partners closely with HR Product, IT, and security stakeholders to deliver scalable, compliant solutions. In parallel, the role manages ongoing support and eventual decommissioning of legacy HR applications.
Samsara’s Installation Specialists are on the front lines of ensuring customers successfully deploy our hardware and technology at scale. In this role, you will oversee customer engagements with installation partners, provide onsite management for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations.
The Senior Salesforce Business Analyst analyzes business needs, documents and optimizes business processes, gathers requirements, and translates them into scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. They partner with business stakeholders, product owners, and technical teams to ensure requirements are clearly defined, prioritized, and implemented effectively.
As the Salesforce Platform Architect at Zelis, you'll lead the Salesforce Center of Excellence. You will own the architectural vision, platform strategy, and technical roadmap. Your main goal will be to make Salesforce scalable, secure, and innovative across the enterprise. You will drive platform scalability across Sales, Service, Experience, and Analytics Clouds.
The Staff Systems Engineer position will be responsible for specification consultation, configuration, and testing of Blackhawk Network payment processing services for internal customers and external Blackhawk Network partners. You will interact with internal and external clients to support specification integration, troubleshoot and resolve integration issues, and work directly with other engineers, managers, and QA engineers.
GDIT is seeking a Senior Systems Analyst to join our team supporting the U.S. Department of Energy’s (DOE). You will support DOE’s Corporate Business Systems, used by over 14,000 users to fulfill the agency’s mission to promote energy independence, progress scientific research, and protect the nation through nuclear security. Duties will include providing system analysis support, defining system scope, developing documentation, and troubleshooting.