Resolve escalated technical and functional issues for Surgimate clients through the Tier 2 support queue.
Troubleshoot product configuration, permissions, workflow, and data issues, reproducing problems and identifying workarounds.
Escalate to Tier 3 and Engineering with complete documentation, and create knowledge base articles to improve team efficiency.
Surgimate builds an operating system for surgical orchestration, with platforms for scheduling, implant management, and post-operative care. They are a remote-first team across the US with R&D centers in Israel and India, offering flexible work and meetups.
Investigate and triage job failures, fallouts, and reprocessing requests raised by L1.
Execute data correction, reprocessing, and reconciliation across healthcare systems and workflows.
Partner with L3, product, and client teams to drive resolution and ensure end-to-end data integrity.
HealthEdge provides AI-powered operational infrastructure for health insurance companies, helping them modernize and compete. The company is experiencing strong market momentum and investing in employees to support growth.
Lead end-to-end technical delivery of PACS build, integration, and migration projects as a subject matter expert in DICOM, HL7, and healthcare interoperability standards.
Design and troubleshoot integrations between PACS, RIS, EPR, VNA, and third-party systems, translating clinical workflows into technical solutions.
Coordinate the implementation team's day-to-day workload and mentor engineers while supporting pre-sales, tenders, and technical documentation.
Intelerad provides medical imaging solutions that streamline workflows and improve patient outcomes in healthcare. With nearly 800 employees across four countries, the company empowers around 2,000 healthcare organizations and has earned Best in KLAS recognition.
Provide technical and functional support for Oracle Cloud HCM, Payroll, and Recruiting modules.
Resolve incidents, manage tickets, and collaborate with Oracle Support on complex issues.
Support quarterly releases, UAT, documentation, and user training for global HR systems.
This company is a global organization that relies on Oracle Cloud HCM for HR and payroll operations. Specific company size and culture are not disclosed in the posting.
Resolve complex Tier 3 escalations for RealPage products using SQL, API diagnostics, log analysis, and root cause analysis.
Take ownership of specific product areas, document defects, and administer escalation tickets in Salesforce.
Mentor junior analysts and contribute to knowledge base articles, troubleshooting guides, and internal training.
RealPage provides SaaS platforms and property management solutions for the real estate industry. The company fosters a collaborative, problem-solving culture with a focus on technical excellence, knowledge sharing, and professional development.
Providing 3rd level application support for a mobile communication platform for corporate IoT devices
Analysing API related issues and executing SQL fixes through CI/CD pipelines
Managing assigned tickets and organizing virtual meetings with other departments and SW vendors
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services to large corporate customers across Europe. With over 5,300 employees in Hungary, the company is recognized as the country's most attractive employer and fosters a culture of innovation and continuous development.
Lead end-to-end NetSuite ownership, configuration, SuiteScript, and integrations.
Build and maintain integrations across e-commerce, logistics, payments, and finance.
Mentor an engineer, drive the systems roadmap, and champion AI-assisted development.
The company designs innovative consumer electronics focused on sustainability, modularity, and product longevity. It is a fast-growing, collaborative organization with a flexible remote culture and a strong emphasis on environmental responsibility.
Monitor fulfillment systems and integrations during evening hours to keep operations running smoothly.
Investigate stuck orders, inventory mismatches, and shipping issues using SQL, logs, and AI-assisted tools.
Use AI-assisted coding in Python/Django to fix issues, build automations, and improve runbooks.
Hungryroot uses AI to build a consumer-centric food and wellness company, acting as a personal assistant for healthy living by recommending and delivering groceries, recipes, and supplements. They are a distributed remote-first team across 28+ U.S. states, emphasizing collaboration, flexibility, and accountability.
Lead customer workshops, coach associate consultants, and contribute to the company's knowledge base.
Enable provides an intelligent platform for pricing and rebate management, using AI-powered insights to help companies increase profitability. With $291M in funding and a rapidly scaling team, it is committed to reshaping the industry.
Own end-to-end configuration of customer integrations, partnering with customer IT teams.
Manage SFTP-based data imports/exports and validate incoming data accuracy.
Lead integration projects, troubleshoot issues, and build scalable documentation.
EdSights builds AI-powered student engagement software for higher education, analyzing real-time student conversations. Backed by $80M and serving 300+ colleges, it's a fast-scaling EdTech startup with a collaborative, no-ego culture.