Lead and empower the Technical Operations team to ensure seamless execution of testing, provisioning, and service requests.
Oversee device testing, certification, and provisioning workflows, maintaining high accuracy and adherence to SLAs.
Drive process improvements and automation, including GenAI solutions, to create a more scalable and efficient operational environment.
Trustonic makes smartphones affordable for the many by providing the world's most secure smartphone locking technology. They partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion and growth. They pride themselves on a culture code that celebrates diversity and recognizes that great working environments are essential to success.
Own escalations end-to-end, reproducing, isolating, and communicating progress to stakeholders.
Perform deep technical analysis using SQL forensics, logs, and telemetry to identify root causes.
Document repro kits and internal RCA notes while building the Knowledge-Centered Support library.
HungerRush is a leading provider of integrated restaurant technology solutions, including the cloud POS system HungerRush 360. The company values team, respect, accountability, customer, and speed, and fosters a collaborative culture.
Own enterprise billing infrastructure and ensure accurate, scalable Quote-to-Cash processes.
Collaborate across technical and business teams in a fully remote environment.
Identify opportunities to improve automation, platform performance, and data quality.
This company provides technology solutions and operates a globally distributed team. They foster a flexible, inclusive culture that encourages collaboration and innovation.
Analyze SAP BRIM data structures and financial processes across SOM, CC, CI, and FI-CA.
Support data migration, mapping, reconciliation, validation, and reporting for enterprise billing.
Collaborate with SAP functional, S/4HANA, data, integration, and business teams on transformation initiatives.
Jobgether is an AI-powered recruitment platform that matches candidates to roles through objective, data-driven screening. It connects talent with partner companies worldwide, offering a fully remote, collaborative hiring process and professional growth opportunities.
Own day-to-day HubSpot CRM administration including contacts, deals, workflows, custom properties, permissions, and reporting.
Build automation, strengthen CRM governance, and develop dashboards for go-to-market team visibility.
Manage integrations, support users, and create training resources to improve system adoption and efficiency.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates with a recruitment team using technology to streamline applications and ensure fair evaluation.
Manage operational excellence for technology delivery and timely generation of SLA reports.
Drive issue resolution, root cause analysis, and day-to-day production support for a mid-size HealthPlan.
Coordinate with offshore teams, vendors, and manage customer escalation resolution.
HealthEdge offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge. UST HealthProof, a trusted partner for health plans, has a global workforce of over 4,000 people built on simplicity, integrity, and leadership.
Act as the initial point of contact for clients, triaging, troubleshooting, and resolving technical issues.
Engage with clients to address inquiries about products and solutions while maintaining high customer service standards.
Collaborate with peers and document issues in a ticketing system to ensure efficient resolution.
BlueMatrix develops web applications for authoring, distribution, and analysis of investment research, and for internal knowledge management and digital communications. The team consists of ambitious and passionate individuals with a global presence in New York City, Durham, London, Edinburgh, and Timisoara, Romania.
Deliver exceptional technical support for QAD and Progress products via CRM, phone, email, and web.
Diagnose and resolve complex issues including installations, upgrades, and Progress DBA tasks.
Manage escalated cases, create documentation, and collaborate with cross-functional teams for solutions.
QAD provides adaptive, cloud-based enterprise software for global manufacturing companies. The company is growing and fosters an international team culture with a focus on diversity, equity, and inclusion.
Plan and prepare drawings for construction of fiber optic networks, optimizing cost and utility.
Manage OSP work schedules, cost studies, and cross-functional collaboration with sales and vendors.
Ensure compliance with permits, regulations, and technical standards while integrating innovations.
Lumos is building one of the nation's fastest-growing 100% Fiber Optic networks, focusing on expanding access to high-speed internet. The company values collaboration, quick decision-making, and employee ownership, with a scale aiming to connect millions of homes by 2030.