Support warehouse management and inventory systems for a US Government client.
Leverage deep knowledge of MDIMS, SQL, and integration tools like Apache Kafka.
Facilitate cross-team collaboration in Agile/Scrum environments to deliver solutions.
Tier One Technologies provides technology solutions and support to government clients. They are a company that values expertise and collaboration, seeking experienced professionals for remote roles.
Own and execute integration projects from discovery through go-live, leading technical discovery and design engagements with customers.
Analyze complex data relationships and collaborate cross-functionally with data engineering, product engineering, and data science to drive integration delivery.
Contribute to team documentation, templates, and onboarding content while mentoring junior team members.
Afresh is an AI platform for grocery that reduces food waste by leveraging proprietary AI for high-volatility environments. With record-breaking 70% revenue growth in 2025, the company has scaled to 6 enterprise-grade solutions and serves over 10% of the U.S. grocery market, preventing over 200 million pounds of food waste annually.
Troubleshoot and optimize call routing, IVR flows, and voice/digital channels.
Manage ACD platforms (preferably Avaya) and ensure high availability of contact center operations.
Collaborate with network teams and business stakeholders to resolve technical issues and maintain service levels.
Allwyn Corp is a technology company specializing in call center and contact center solutions. The company operates a 24x7 support environment and values teamwork and clear communication.
Assess existing Care Communications deployments and develop upgrade plans.
Execute upgrades across Windows and Linux platforms, databases, and proprietary Baxter hardware.
Troubleshoot and resolve complex issues involving operating systems, networks, and applications.
Baxter is redefining healthcare delivery to make a greater impact on patients' lives. Our colleagues are united by a mission to save and sustain lives, with a culture of courage, trust, and collaboration.
Leads the enterprise process intelligence program, owning object-centric Process Mining capability (Celonis OCPM) to identify and prioritize process improvements.
Operates the Process Mining Center of Excellence, governs the object-centric data model, and builds a business relay network across value streams.
Translates complex process analysis into prioritized transformation opportunities and drives AI-enabled process intelligence adoption at scale.
Western Digital builds the infrastructure behind the AI-driven data economy by delivering storage systems for hyperscale data centers and cloud platforms. They combine deep engineering expertise with global-scale manufacturing to solve hard challenges in technology at real scale.
Lead critical customer escalations and manage P1/P2 incidents for timely resolution.
Oversee global follow-the-sun support operations and ensure seamless service coverage.
Mentor a distributed team, improve automation, and optimize AI-assisted support workflows.
This role is listed on behalf of a partner company that focuses on customer success and AI-driven support. The company values a remote-first culture and offers significant ownership in a fast-paced SaaS environment.
Architect and re-engineer audit workflows by applying Lean/Six Sigma to eliminate waste and identify automation opportunities.
Orchestrate AI agents and build prompt libraries to automate control mapping, walkthroughs, and anomaly narrative generation.
Design agentic automations and real-time risk dashboards using Power Automate, DataSnipper, and Power BI.
IonQ is the world's leading quantum platform and merchant supplier, delivering integrated quantum solutions for computing, networking, sensing, and security. With operations across multiple countries and a world record in quantum computing performance, the company fosters a culture of autonomy, productivity, and respect.
Troubleshoot complex code and client integrations to identify bugs, performance bottlenecks, and configuration issues.
Collaborate with Engineering to escalate and prioritize product gaps, bugs, and client feedback for improvement.
Build internal tools, scripts, and dashboards to enhance support efficiency and monitor API health proactively.
Zerohash is the leading crypto and stablecoin infrastructure platform, enabling banks and fintechs to offer digital asset services without building blockchain infrastructure. Founded in 2017, the company has raised over $280 million in funding and is trusted by major financial brands, guided by principles of independence, passion, and collaboration.
Provide expert-level remote support for production and demo trading exchange environments to ensure system availability and stability.
Triage, troubleshoot, and drive resolution of production incidents, contributing to root cause analysis and post-incident reviews.
Assist with version upgrades, deployments, and release validation in coordination with Development and QA teams.
Crypto.com is the world's fastest growing global cryptocurrency platform, founded in 2016. It serves over 150 million customers and is committed to accelerating cryptocurrency adoption through innovation.
Provision and maintain cloud infrastructure including virtual servers, databases, and storage to support client environments.
Act as first responder for client issues via Salesforce and Azure DevOps, diagnosing and resolving cloud environment problems.
Build automations, monitor system health with SIEM and Datadog, and support security operations and compliance.
Softdocs is a leading enterprise SaaS company serving higher education, K12, and state/local government with its Etrieve ECM platform. With a 25-year history, we prioritize candor, collaboration, curiosity, grit, and inclusivity in a people-first culture with an average tenure over 5 years.