The Technical Account Manager(TAM) takes ownership of and is responsible for the implementation of the Zeotap customer data platform (CDP). The candidate will ensure quick, high-quality, and comprehensive execution of CDP delivery, from initial setup and onboarding to ongoing adoption of new product capabilities. The role requires close collaboration with Solution Engineers, Account Executives and Customer Success Managers.
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Provide technical support to clients via phone, email, or in-person meetings, assess, diagnose, and resolve complex technical issues related to customerโs software, hardware, and network systems, and collaborate with cross-functional teams to troubleshoot customer technical challenges; develop and implement effective solutions to improve system performance and stability.
In this role, you will be responsible for delivering technology solutions that align with business goals and technical requirements. You will work closely with stakeholders to ensure the successful design and implementation of solutions across multiple platforms. You will handle multiple concurrent projects and must have strong communication skills.
Deliver top-notch customer care as a Technical Consultant, becoming a subject matter expert in our products through client training, troubleshooting issues, and addressing client requests. Flex your skills by effectively integrating functionalities in our CIS Infinity system and taking charge of multiple projects independently. Collaborate closely with an amazing team to implement new enhancements and seamlessly integrate our web solutions with CIS Infinity.
The Senior Integration Engineer for RPA UiPath will be responsible for designing, developing, and implementing enterprise-level RPA solutions using UiPath to automate manual and repetitive processes. They will collaborate with business stakeholders to gather requirements, analyze processes, and propose automation solutions that align with the company's goals and objectives. The successful candidate will ensure timely delivery.
This person will be dedicated to providing application expertise, solving support requests and assisting the Helpdesk and Engineering teams. This position will only handle internal requests and solve production issues within the development environment. They will also find opportunities to improve the support process and internal staff training, as well as provide day-to-day maintenance and support for applications supported by the customer and their partners.
The Senior Manager for the Professional Services team at Perforce is seeking a Professional Services Engineer to join our team supporting the Delphix product line. In this role, you will be responsible for architecting, implementing, and optimizing Delphix solutions for enterprise clients. You will collaborate directly with customers to understand their technical requirements; design tailored solutions and lead the deployment process from planning through post-implementation support.
This role supports the Kobie general Program Manager responsible for implementations for key Kobie clients, participating in the business and technical relationship with the client. Tasked with leading a team in the creation of high-quality solutions, planning resources, and managing the expectations of a high-profile client partner, you'll become an expert in Kobie Marketingโs application platform and interact directly with clients.