As an IT Specialist, you will ensure our team has seamless access to the software, hardware, and support they need to be productive, owning IT onboarding and offboarding, managing company devices, and providing hands-on technical support. This role is critical in enabling our teams to work efficiently.

Lead sophisticated enterprise customer engagements, serving as a Salesforce Core Cloud technical platform SME to client stakeholders and internal teams. Drive digital customer experiences, define business requirements, and build Salesforce platform solutions. Support business development efforts and maintain Salesforce Architect certification.

The Salesforce Administrator/Developer at Stack Overflow is a hybrid role focused on maintaining, optimizing, and enhancing the Salesforce Sales Cloud platform, and developing custom solutions to meet business needs, collaborating with stakeholders, managing configurations, and implementing technical customizations.

Provide world-class hardware and software support to customers as part of the Tier 2 support team within the Global Technical Support organization. Resolve complex customer problems, improve support across all teams, and collaborate with support engineers in multiple locations to troubleshoot complex issues. Manage tickets, build knowledge base articles, and provide product feedback to Engineering and PM teams.

We are seeking a highly skilled and experienced Senior Salesforce Administrator with strong expertise in Lead-to-Opportunity (L2O) process to join our dynamic team. The ideal candidate will play a pivotal role in optimizing and maintaining our Salesforce platform ensuring it aligns with the business needs and drives efficiency across the sales and marketing teams. Any previous experience with CPQ is a plus.

The Senior Certinia Application Administrator leads the administration, optimization, and support of our Certinia solution within the Salesforce platform, working closely with Finance, IT, and Business Operations teams to ensure system stability, scalability, and alignment with company objectives. They have extensive experience with Certinia ERP and PSA modules.