Responsible for providing vision, leads the program team, and steers the program towards becoming a model of excellence. The program director leads a team of 4-6 members and ensures the program’s strategic growth, effective execution, and alignment with organizational goals. Oversees program compliance with federal, state, and local regulations.
You will be at the heart of our brand's Global S&OP process, ensuring alignment between demand, supply, inventory, financial objectives, and brand strategy. This role is a strategic partner for both the Global and regional teams, enhancing visibility and building cross-functional connections between finance, planning, product, merchandising, marketing, commercial, and supply chain to support business performance and enable growth.
Manage and optimize processes, ensuring high-quality outcomes and seamless delivery. This role blends operational rigor, analytical thinking, and cross-functional collaboration, offering a unique opportunity to make a significant impact. The Operations Manager will build and refine ticketing processes, design and implement automated form processes, create automated email workflows, and develop custom queries.
Deliver a consistent and high-quality onboarding experience for health plan customers. Manage implementations within the digital healthcare space, with a passion for freeing 2 billion people from physical pain. Own all aspects of the new customer implementation process, from sales handoff through launch and transition to the CSM team. Work in tandem with Customer Success, Marketing and customers teams to align on strategies to effectively engage customer populations.
Plays a pivotal role in shaping the future of expert-led online learning programs at eCornell. Drives growth and quality of the facilitator community across key program areas by recruiting, coaching, and managing course facilitators and SMEs. Collaborates with cross-functional teams to ensure learning products are effective, engaging, and continuously improving, using data to evaluate program performance.
The Senior Program Manager, PMO & Procurement Transformation will architect and lead the development of a formal Project Management Office (PMO) within the Procurement organization, while also directly leading key strategic initiatives. This position is responsible for building scalable governance frameworks, enabling programmatic discipline, and driving execution across a diverse portfolio of procurement-led programs.
The Call Center Operations Specialist plays a critical role in driving the success of Customer Care operations, managing customer response activities and ensuring timely communication with customers. As the primary administrator of the Call Center database, this role owns the maintenance, performance, and troubleshooting of platforms and proactively identifies and resolves system issues, implements improvements, and ensures data integrity. This role also participates in initiatives focused on quality assurance and training.
Lead the development of innovative, high-quality instructional materials that advance learning outcomes and align with state standards. Oversee the design, alignment, and implementation of curriculum and instructional frameworks across multiple projects, guiding a team of content experts and partnering closely with state and district leaders.
This role involves leading a team of Implementation Managers, coaching them to guide nonprofits through onboarding. The Implementation Manager will oversee customer implementations, coach the team, and collaborate cross-functionally to deliver customer experience. You will drive fundraising success and organizational impact.
The Sr. Manager of Strategic Operations is responsible for optimizing the operational efficiency and strategic execution within construction lending processes. This role involves process enhancement, data analysis, cross-functional collaboration and building a high-performing team, ensuring the construction lending business is set up for scalable growth.