Remote Operations management Jobs · US

Spearhead transformative process improvement initiatives that directly impact payer operations, identifying breakthrough opportunities to streamline workflows, eliminate inefficiencies, and elevate performance standards. Leverage data-driven insights and innovative methodologies to architect solutions that enhance productivity, reduce costs, and deliver measurable results. Collaborate with cross-functional teams to implement sustainable changes.

Lead and inspire a dynamic team of talented Outreach Specialists in our fast-paced call center environment. This role combines strategic leadership with hands-on mentoring, where you'll drive performance excellence while fostering a collaborative atmosphere that empowers your team to deliver exceptional results and build meaningful connections with our community. You'll be at the heart of daily operations, optimizing processes and developing your team members to thrive in this results-driven setting.

As the Launch Operations Signage Lead, you will work with Sales, Onboarding and Partner Success teams, as well as directly with our Partners in order to ensure the timely and successful launch of new AirGarage facilities. You will need the ability to identify and negotiate with vendors, design and coordinate detailed launch plans, communicate across various different teams, and have an eye for detail and high design standards.

This role will coach and develop a team to achieve goals tied to growth, revenue retention, and customer satisfaction. The Team Manager will collaborate with direct reports to refine processes, elevate performance, and support their professional development within 1Password. This is a remote opportunity within Canada or the US.