Architect and scale the revenue operating system, including CRM, forecasting, pricing, and AI-native tooling.
Own the tech stack and roadmap, partnering with Product and Tech to build an AI-powered operating layer for commercial teams.
Drive cross-functional alignment across Sales, Marketing, Customer Success, and Finance through unified KPIs and data-driven insights.
Arcadia is dedicated to happier, healthier days for all, transforming complex healthcare data into actionable insights. As a fast-growing market leader in population health management, we are a fiercely driven team committed to making healthcare more sustainable.
Develop and maintain SKU-level demand forecasts across all channels.
Lead the demand consensus process with cross-functional partners.
Analyze forecast accuracy and identify opportunities for improvement.
Blueland reimagines everyday cleaning essentials with safe, plastic-free products that eliminate single-use plastic. With over 1 billion plastic bottles diverted and 45 patents, we are a certified B Corp backed by top investors and featured on Shark Tank.
Lead workforce management strategy and planning for a 180-person US-based support operation.
Manage a WFM team of four covering scheduling, real-time management, and systems administration.
Partner with CX and Operations leaders to drive innovation and efficiency through emerging technologies like AI and automation.
Aura creates intelligent digital safety products to protect customers from online threats. The company has over 400 employees worldwide and is guided by a leadership team experienced in growing startups into multi-billion dollar organizations.
Lead forecasting, capacity planning, and scheduling for a global customer operations team of over 4,000 agents.
Partner with Operations, Finance, and Analytics teams to align workforce strategies with business goals and improve operational outcomes.
Champion AI, automation, and emerging technologies to enhance workforce scalability and forecasting precision.
Chime is a financial technology company, not a bank, that provides helpful, easy, and free core banking services to help everyday Americans unlock their financial progress. With a team of problem solvers and builders, Chime operates with an entrepreneurial culture and a focus on member obsession and integrity.
Lead and manage a team of Workforce Management staff to ensure optimal coverage for 24/7 crisis services across US and Mexico.
Develop and maintain advanced forecasting models to predict contact volume across phone, chat, and text channels.
Collaborate with Crisis Services Operations to improve staffing strategies and conduct scenario planning for peak volumes.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. With over 25 years of saving lives, the organization operates 24/7 crisis services, research, advocacy, education, and peer support programs with a diverse and mission-driven staff.
Lead an established RevOps and Enablement team to elevate strategy and execution.
Drive AI-first operations across forecasting, reporting, and process optimization.
Partner with executive leadership to own forecasting, revenue tech stack, and cross-functional alignment.
Kustomer is an AI-native conversational CRM platform that unifies customer data for personalized service across every channel. Founded in 2015, it has raised over $230M, is backed by top VCs, and operates as a remote-friendly team across the US and UK.
Lead the development of business operations and performance management systems.
Partner with senior leadership to improve forecasting, resource planning, and profitability.
Establish KPIs, dashboards, and operating rhythms to drive accountability and growth.
PSG is a pharmacy intelligence company that helps clients navigate drug management challenges, saving billions annually through technology and advocacy. They are part of EPIC, which has over 4,000 employees nationwide and fosters a collaborative, inclusive culture.
Own the systems, data, and processes powering the go-to-market engine, including revenue architecture, forecasting, and tech stack optimization.
Drive funnel and pipeline management, including PLG-to-sales-assist conversion improvements and PQL scoring models.
Partner with Marketing, Product, and Payments on insights and experimentation to optimize pricing, packaging, and revenue.
Practice Better is an all-in-one platform for health and wellness practitioners to run their businesses and scale their impact. Founded in 2016, we're a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices.