Owning the full WFM planning cycle for your domains, ensuring seamless operations.
Managing and empowering a high-performing team of analysts with diverse WFM and Service skill sets.
Continuously improving WFM processes to meet service requirements (SLAs), enhance COps efficiency (Wait Time), and align with budget (FTE/Overtime).
Monzo is a financial technology company that aims to make money work for everyone. They offer personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards, along with options to save, invest, and combine pensions.
Lead and scale the operational, financial, and delivery backbone of the agency.
Architect and deploy operational frameworks and strengthen organizational infrastructure.
Drive continuous improvement that enhances profitability, performance, and employee experience.
Princeton10 is a values-driven agency that delivers exceptional value for clients. They bring together a diverse team of seasoned professionals and are not just another agency.
Define and own demand forecasting to meet expert contributor growth targets.
Develop scalable sourcing strategies to support growth across global markets.
Partner with Analytics to develop robust models and queries for supply prediction.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.
Maintain consultant availability and project assignments.
Plan and allocate internal consultants and third-party resources.
Monitor the sales pipeline to anticipate staffing needs and identify resource gaps.
Avertium delivers cybersecurity services. They focus on providing consulting resources to align with sales demand and project needs within a growing cybersecurity services organization.