Operations Specialists place the right teachers in the right classrooms, thriving in a fast-paced environment and operating with grace to fill daily assignments. They are personable and develop relationships over the phone, setting expectations while maintaining rapport. School leaders and teachers depend on them to follow through and are tech-savvy with the ability to navigate multiple applications. This role requires working 10-6pm CST.
Job listings
Oversee and optimize day-to-day operations ensuring efficient processes and maintaining high-quality standards. You will collaborate with various teams to streamline operations and deliver exceptional services. You will maximize Guest Teacher turnout, be the main liaison between schools, Guest Teachers, and Kokua, and utilize data to drive innovation.
The Success Operations Coordinator works closely with the Sr. Manager, Success Operations to coordinate Leadership objectives for our growing Success Teams. Predominantly, the Success Operations Coordinator will implement, maintain and manage the numerous automations, integrations and other technological requirements our Success Team requires to handle all inbound Support & Success Requests. As an assistant in change management, the Coordinator will help drive projects to completion on-time, with flawless execution and minimal disruption.
Manage questions and feedback regarding our products and services. Analyze and identify trends in client activity and inquiries. Inform product specifications based on client feedback. Refine the business rules, automations, and communication methods across Client Operations. Cross-collaborate with various teams to support business needs. Identify and develop operational efficiencies to scale the business and processes. Support clients through the onboarding process.
Manage daily operations of short-term rental listings across platforms like Airbnb, VRBO, and direct booking channels. You’ll play a key role in overseeing 60+ active units in Southern California, handling guest communications, coordinating calendars, managing pricing tools, and ensuring smooth day-to-day operations.