Lead forecasting, capacity planning, and scheduling for a global customer operations team of over 4,000 agents.
Partner with Operations, Finance, and Analytics teams to align workforce strategies with business goals and improve operational outcomes.
Champion AI, automation, and emerging technologies to enhance workforce scalability and forecasting precision.
Chime is a financial technology company, not a bank, that provides helpful, easy, and free core banking services to help everyday Americans unlock their financial progress. With a team of problem solvers and builders, Chime operates with an entrepreneurial culture and a focus on member obsession and integrity.
Drive menu innovation and engineering to improve food cost, labor efficiency, and profitability.
Act as interim President or co-management partner to lead culinary and operational turnarounds.
Apply data-driven financial acumen to oversee P&L, COGS, and labor cost across network companies.
Teamshares is a tech-enabled acquiror of high-quality businesses, serving as a permanent home for them. Founded in 2019, it operates subsidiaries with consolidated revenue over $400 million across 40+ industries and 30 states, emphasizing employee ownership and growth.
Own end-to-end delivery of civic dialogues, maintaining a biweekly launch cadence across all active cities.
Lead and grow the program manager team, developing them into confident operators.
Build trusted relationships with city offices across the political spectrum, protecting non-partisan credibility.
Change.org is the world's largest platform for democracy, used by more than 100 million people annually. They are expanding a talented team at the intersection of technology and social impact, focused on building healthier democracies globally.
Lead Billing Support through change management and operational rigor.
Analyze data to drive performance and cross-functional alignment.
Build scalable workflows in a fast-paced startup environment.
Rula is a mental health company dedicated to providing quality, evidence-based care and eliminating stigma. They are a remote-first startup with a focus on diversity and inclusion.
Build a unified delivery model with repeatable methodology, resourcing, margin discipline, and quality gates across EMEA and US.
Own escalations and commercial discipline, scoping changes and holding the line without damaging relationships.
Formalize partner delivery with SOWs, change orders, and new-business tracking, ensuring quality across every partner-led engagement.
Certa is the AI-first third-party operating system. Enterprises use its no-code platform to onboard, assess, and monitor vendors across risk, compliance, and ESG, processing over 10 million entities for 100,000+ users in 120+ countries, backed by Fin Capital, Vertex Ventures, and Point72 Ventures.
Manage, coach, and develop a distributed Lab Operations team.
Own the team's day-to-day operation across lab result review, order investigations, and proactive issue resolution.
Improve SOPs, quality standards, and team workflows for consistent scaling.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Backed by Creandum, Point Nine, and YC, they are scaling fast with a remote-first culture.