Remote Operations management Jobs

The Operations Manager, Marketing and Communications serves as a trusted collaborator and operational partner to the Chief Marketing Officer and Chief Communications Officer, ensuring alignment of priorities, resources, and outcomes across Marketing and Communications. This role anticipates needs, connects strategic initiatives across functions, manages administrative and operational functions, and drives coordinated execution that advances BBBSA’s brand, storytelling, and engagement goals.

The Senior Director, Project Management and Operations for Advisory Services is responsible for leading the operational effectiveness, delivery excellence, and people management functions across the Advisory Services practice. This role oversees a team of project managers and resource deployment managers (RDMs), driving consistent execution, process improvement, and operational scalability to support Coalfire’s rapidly growing client base.

As a Manager, Workforce Management (WFM) at Favor, you will play a strategic and hands-on role in driving workforce planning for our Support organization. This position is critical to ensuring we meet customer and runner contact demand through accurate forecasting, headcount planning and effective scheduling with continuous optimization of staffing strategies. You’ll partner with leadership across departments to provide data-backed insights, shape planning processes, and support scalable operations that align with our business goals.

Lead the Regional Branch Operations Teams and report to the Vice President of Field Operations. Provide strategic guidance and mentoring to direct and indirect reports within the regional branches. Design, develop, and implement plans, processes, systems, and methodologies for improving Field Operations performance including the areas of customer service, growth, quality, and operational productivity.

This senior role is crucial in ensuring smooth client onboarding, rapid time-to-value, and will involve leading a team of implementation specialists while managing our most strategic client relationships. This role requires someone to drive end-to-end activation projects for new strategic clients, from kickoff to go-live and steady state. A successful candidate will define and standardize implementation methodologies and best practices across the organization.

This is an exciting opportunity to shape and scale a growing team across the Netherlands and Germany. You will play a pivotal role in building the foundation of our CSM strategy, driving adoption, and ensuring our customers realize their goals with TOPdesk. Define and execute the vision and strategy for the Customer Success Management function.

Manage and lead physical security operations, programs, and initiatives within the Corporate Safety and Security function. Work closely with Global Safety and Security leadership, executive leadership, Executive Business Partners and Administrators, and other cross-functional partners to create an inclusive, safe, and secure environment for employees, partners and guests. This role requires very strong leadership under pressure and exceptional critical thought.

The Senior Manager, Technical Operations will define and execute the vision for the technical infrastructure, integrations, and data systems that power the Customer Experience organization (Support and Success). This role drives operational excellence and scalability by leading the design, implementation, and continuous optimization of tools, workflows, and data pipelines that enable efficient, insight-driven operations aligned with company objectives.

This is a leadership role that requires translating credibility in the Air Mobility Command (AMC) community into measurable business outcomes. As General Manager, Mobility, you will own the P&L and be accountable for revenue growth. Success will be defined by building and closing a pipeline of opportunities, securing wins with customers, and positioning Merlin as a trusted partner for mission-critical operations.

As a Customer Success Operations Manager, you will build the systems, workflows, and insights that help GrowthX's Customer organization deliver exceptional client experiences at scale. You will bridge creative operations and business performance, ensuring Client Delivery teams have the clarity, data, and structure they need to deliver high-quality work, on time, every time. You'll drive operational excellence across content production, client communication, and delivery management.