Own the retention, renewal, and growth of an assigned portfolio of clients.
Build trusted advisor relationships with executive sponsors, decision-makers, and operational stakeholders.
Proactively identify and mitigate churn risk through strategic client engagement and remediation planning.
Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government. With a remarkable 25-year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies.
Responsible for client satisfaction, maintaining client communication, and the overall management of client relationships.
Serves as the primary management contact and client liaison during delivery of solutions.
Identifies areas where continuous improvements can be applied.
Dark Matter Technologies delivers a range of solutions, and maintains contact with clients at an executive level. The company recognizes the importance of diversity and inclusion, and aims to create an inclusive work environment for all employees.
Build and expand client relationships to achieve customer success and satisfaction.
Develop and execute strategic account plans to achieve valuable outcomes.
Work cross functionally with internal teams to advocate for customers.
PointClickCare is a leading health tech company that helps providers deliver exceptional care. They empower their employees to push boundaries, innovate, and shape the future of healthcare, serving over 30,000 provider organizations.
Lead Customer Success Managers and oversee a portfolio of partnerships and scaled segments.
Build a unified 'Account Health' framework for every customer.
Professionalize CS operations to drive global retention through repeatable, data-driven playbooks.
Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a profitable shop into one platform. The company prides itself on innovation and approximately employs between 51-200 employees.
Proven success in building key customer relationships, including key decision makers and champions to be able to drive successful client outcomes, grow accounts and drive revenue outcomes.
Self-motivated and self-directed; able to work independently and as an active member of the team.
Experience as an Account Executive or related SaaS sales experience preferred.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. With their core values at heart and future-focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.
Build trusted relationships with health system executives to drive customer retention, expansion, and value realization using AI-powered tools and analytics.
Lead strategic discussions and executive business reviews that connect the care coordination platform to measurable clinical, operational, and financial outcomes.
Own customer onsite planning and execution, ensuring high-impact delivery and leveraging AI tools to personalize experiences and synthesize insights for strategic accounts.
CipherHealth is an award-winning software company providing automated, scalable platforms to enhance care coordination and patient engagement across healthcare organizations. The company fosters a remote-first culture with employee resource groups and values teamwork through initiatives like monthly all-hands meetings and a robust onboarding program.
Maintain executive relationships, lead projects, and serve as an escalation point for key accounts.
Develop strategic account plans to drive customer and Nuvolo’s growth.
Help foster adoption by raising client awareness and leveraging new product features and functionality.
Nuvolo is a global leader in modern, cloud-based Connected Workplace solutions built on ServiceNow. The company provides a platform to manage people, physical locations, assets, and work across departments while providing generous compensation, excellent benefits, and a passionate team culture.
Manage relationships for clients with varying levels of complexity and take ownership of resolving client issues.
Lead regular client meetings, maintain action logs, and manage project plans for moderate to complex projects.
Analyze client benefits strategy and suggest improvements, identifying opportunities for increased member participation.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. We are passionate about providing solutions that allow American families to connect health and wealth, and we value our employees.
Build trust and strong business relationships with key decision makers.
Generate strategic account plans to execute upsell/cross sell opportunities.
Work with internal resources to develop and execute expansion plans.
Absorb Software provides online training solutions to leading organizations around the world. They are a remote-first company with a culture of curiosity and continuous growth.
Serve as the primary point of contact for assigned client accounts, building strong relationships.
Support account growth by identifying opportunities to introduce new solutions.
Partner with internal teams to support the development and execution of client KPIs.
Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care. They leverage real-time data and AI to empower providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes.
Develop and implement strategies to increase the average deal size.
Build and maintain strong relationships during the customer lifecycle with C-suite contacts.
Negotiate favorable pricing and business terms with large commercial enterprises.
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Veeam protects over 550,000 customers worldwide.
Maintain client satisfaction and expand employer services within assigned account territory supporting Government and Insurance industry clients.
Drive sales and provide superior customer experience while creatively solving problems in a fast-paced environment.
Build and sustain trusted advisor relationships with client executives to best position Experian Employer Services value.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. With an amazing team of 25,200 people in 32 countries, our people-first culture is award-winning.
Lead end-to-end implementations for clients, owning the project plan and stakeholder communication.
Manage multiple concurrent implementations across mid-market and enterprise segments; build trusted client relationships.
Proactively identify implementation risks and drive resolution, escalating early when needed.
Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They have over 2,000 employers and health plans as clients and have received awards for their culture and innovation.
Manage, coach, and develop a team of Customer Success Managers responsible for post-sales customer relationships.
Drive adoption and utilization of Onit products and services across the target customer base.
Serve as an escalation point for customer risks, challenges, and complex engagements.
Onit is redefining the future of legal operations through the power of AI by streamlining enterprise legal management, matter management, spend management and contract lifecycle processes. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic and are looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
Serve as the face of Renalogic to assigned clients, representing program operations, value and impact.
Manage the end-to-end client experience, ensuring a smooth implementation process.
Develop relationships with key client contacts and stakeholders, anticipating needs, risks and opportunities.
Renalogic helps clients manage the human and financial costs of chronic kidney disease. They value employees who are humble, hungry, and smart, with a sense of humor, and strive to build a company they are all proud of.
Responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership.
Focuses on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication.
Acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. With over 24 years of experience, they leverage their unified E360 RCM™ intelligent automation platform to improve financial sustainability. EnableComp is a multi-year recipient the Top Workplaces award.
Lead a team of inside sales professionals to exceed sales goals.
Analyze market conditions and competitive positioning.
Manage team performance through coaching and training.
TDS Telecom connects people with high-speed internet, TV, and phone services. They focus on building fiber optic networks and serving over 1 million connections across urban, suburban, and rural areas in the U.S.
Support the ongoing success of our strategic healthcare partnerships.
Manage small and mid-sized accounts while growing into broader leadership responsibilities.
Drive cross-functional initiatives that directly impact our mission of making mental healthcare work for everyone.
Rula is dedicated to treating the whole person and believes that by providing quality care, they can empower individuals to take charge of their mental health. They are a remote first company hiring in most U.S. states except Hawaii and aim to create a world where mental health is no longer stigmatized.
Global Elite Empire Consultants is a third-party recruiter. They connect talented individuals with meaningful career opportunities, focusing on client satisfaction and candidate success.